John Brown's Auto Parts Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Travis Wolf
3 months ago
I didn't purchase anything, just had a question. Even though I made no purchase, the gentleman at the register was very friendly. He even offered his restroom if I ever needed to use it when passing by.Will call time to time to ask if the part that I needed is in stock.

  shaun faulds
a month ago
outstanding family owned business. Drove my wife and I around the yard looking for a taillight. extremely friendly and HIGHLY recommended

  Chris Wallace
2 weeks ago
Seem to be lower priced and have more stock ppl need

  Jason Mueller
3 months ago
This place rules the streets. That guy Jason is pretty cool

  Thomas Wilson
9 months ago
Awesome place that has nearly every vehicle you could imagine in it. The employees were really helpful and nice and removed a rear bumper for me as I waited.

  Brad Just-Brad
2 years ago
Horrible customer service(not that I expect much from a junkyard staff but still, manners are manners to customers). Told me they had 4 of the vehicle I needed parts for. Apparently they don t know vehicles like they should considering their business enterprise. Drove to Maryland for no reason. With a better knowledge of vehicles, better customer service and attitudes the place is large and has potential.

  Jasmin Hollywood
5 years ago
My husband brought me and the kids along for another one of his work/project car ventures. About a 2 hour drive into this rural part of Maryland we came to pick up a nice bumper for our "New" Rangerover project truck. This family owned establishment was so kind caring and hospitable to us (being we forgotten our ropes/ties etc). They really went out of their way to accommodate us. Overall they are the most kindest Marylanders I have ever met. Looking forward to doing future business .

  E Mum
2 years ago
In from out of town headed to a wedding when I blew out a tire in the middle of nowhere when I thought I was gonna be screwed. I pulled into this place and when i went to the front door it was locked but The hero of the day walked out, asked me what was wrong and helped me fix the issue even after he closed. I made it to the wedding and even made it back to NC thanks to the help from these 2 guys working.

  Yusuf Turner
4 years ago
Super helpful and great inventory! My new favorite junkyard!

  marianne schmidt
2 years ago
Staff is knowledgeable and very willing to hunt for the part you need. This place is a long standing part of the community in the area. You need the unusual part for that tractor definitely call John Brown's.

  J. Allen Frye
2 years ago
I picked up a small piece of metal on 439 just at sundown. I was cursing having to change a tire in the dark on a country road. Just then I went over the rise and saw/remembered John Brown's was on 439. I limped onto their lot with a flat and drove off 30 minutes later with a thoroughly professional patch job. I give John Brown's 5 stars only because I can't give them 6.

  Miranda Anderson
2 years ago
This was the best service I have ever received. With no hope of finding a tire, they were able to help me without hesitation & I would highly recommend.

  Michael Johnson
a year ago
Good people running a fair business. Be patient, there are a lot of units to go through to find the parts you need. Very helpful.

  Tony Ondrusek
7 years ago
If you value your time and your money, and if you expect honesty when you call, then STAY AWAY.I had a previous good experience there. This recent one was a complete cluster bomb because they're willing to lie to you rather than tell you "I'm not sure if we have that part."Is it too much to expect a bare minimum of honesty and integrity from a business?I will NEVER visit again.I needed a driver seat and mirror for a 2000 Blazer S10. I called and Jay, the owner, told me, "no problem, come up we have them."So I was able to get off work early, drove 45 minutes to get there, and was told I would have to search the junkyard myself to find out if they even had the parts. (Umm...I was there because they told me on the phone that they DID have the parts! Why else would I be there in the first place??) They sent me out with a guy who was told where there were supposedly 10 vehicles with my parts, we only found 2 vehicles and neither had seats or mirrors.After hiking all the way to the far corner of the junkyard and back I was not able to continue, so went back to the main shop...not an easy task for an old goat like me!.We get to the shop, and I told Jay we couldn't find the parts. He told me he would find them "tomorrow." I made it easy for him, I actually texted him the pictures of the damaged items from the current vehicle. "No problem, I'll get back to you tomorrow," he told me.After 2 days and not hearing back from Jay I texted him again and heard nothing.After 3 days and not hearing back from Jay I called him, and he told me he would get back to me by the end of the day.That was last week.Obviously, I have not heard back from them, after several phone calls, texts, and actually searching the junkyard myself.No phone call back. No text. Nothing. Nada. Zero. Zip.WHY DID HE TELL ME HE HAD THE PARTS WHEN I CALLED THE FIRST TIME, IF HE ACTUALLY HAD NO IDEA?? WHY DID HE TELL ME HE HAD THE PARTS IF HE EXPECTED ME TO SEARCH THE JUNKYARD MYSELF JUST TO FIND OUT IF THERE WAS EVEN A VEHICLE THAT HAD THE PARTS??If they had not lied to me from the first phone call I could have saved myself an entire afternoon, the expense of gas, and hiking thru their junkyard for nothing.Does it sound like I'm angry? You bet. If he had simply told me they didn't know if they had the parts and I would have to search myself thru the junkyard, I would have gone elsewhere.Lesson learned: Don't trust John Brown's Auto Salvage.

  boBspelt backwards
5 years ago
They werehelpful and morethan willingto work with you on prices! They understand the wallet of theworkingman! Good parts, great prices and helpful people! Can't do much better than that! boB

  Teddy Kidwell
3 years ago
Place is a rip off Way overpriced stuff. They wanted $100 for one headlight and a grill for Ford ranger. You can get it brand new for cheaper

  Chad Barron
3 years ago
Very professional and helpful service my family and I have been going here for years and always a great place for parts and service.

  Gus Feher Jr
3 years ago
A complete set rims for 300.00 just not right.The worst part they where all scratched up.Not worth doing business with you.You have gotten greedy.

  bert noel
a year ago
They don't try and rip you off they are very caring to your needs they have most any kind of parts

  Raymond Steele
6 years ago
Excellent prices, very helpful in finding hard to get parts. Friendly and knowledgeable staff.

  Doug Warehime
a year ago
Had most of what I was looking for, very nice people

  Fred Laser
6 years ago
Always friendly service ninety-nine percent of time the part is there at a reasonable price.

  J V
6 years ago
Very Nice family men who can help someone get their first car or help them with a great deal

  Keith Matthews
4 years ago
Go to all the work of getting a part off/out and if it doesn t work?. . . Well, that s on you, they say. Even after you paid for the part and prove it s inoperable. I would call that THIEVERY ! Will go elsewhere from now on.

  scott schmidt
2 years ago
Very kind people exelente service great prices

  Josh W
6 years ago
Good selection, great prices. You couldn't ask for a better bunch of people.

  Andrew Newman
3 years ago
Huge selection. Reasonable prices. Every time I call they know where things are.

  Wayne Holle
5 years ago
Very quick and inexpensive service.They had the part I needed.

  JON Armor
7 years ago
Always helpful and most of the time they have what i need!

  Nicholas Merryman
5 years ago
Helpful staff. Got me, my part fast and cheap