Len Stoler Chrysler Dodge Jeep Ram Service Department
1 (3)
1001 Baltimore Blvd, Westminster, MD 21157
(410) 876-8800
lenstolerdodgechryslerjeep.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
A. M.
3 months ago
Service Department is horrible. They don t communicate with the customer. I brought my 2021 Jeep in to have a part replaced at 7:30am. Was advised by Malcolm it would take a couple hours but it will be fixed today. So I left the vehicle and was told they would keep me updated. I explained that s my only means of transportation and I needed it back today. I even asked for a loaner vehicle and was advised they don t have any available. He promised it would be done. Hours have passed and no phone call, text, or note sent by a pigeon. I called at 2pm and once again Malcolm said it will be complete by 6pm and he would call me to keep me updated. Now it s 5:50pm and again no call. I called and was advised Malcolm left at 5pm and the only other advisor was on the phone but they would leave a note for her to call me. Again no call back. My advise to everyone is take your vehicle to another Jeep dealer. Don t deal with Len Stoler Jeep service department.
Robert Carback
a year ago
I've left a message through their "Concierge" message takers to have the Service Department call me back but I never get a call back. No call back after leaving 3 separate messages in as many days over the past 6 months
Ion Sirbu
8 months ago
They just don t care !