Integrity Auto Group Westminster

4.7 (36)

  1203 Baltimore Blvd, Westminster, MD 21157
  (410) 857-3700
  iagwest.com
  Claimed

Auto repair shop Auto body shop Auto broker Used car dealer Used truck dealer

Service options

  • In-store shopping

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Oberfeld
a week ago
I had an exceptional buying experience at Integrity Auto Group! I'm very satisfied with the knowledge displayed by the salesman and the owner, Philip Burns. Over the years, I've purchased several vehicles from them, all of which have been dependable and reliable, and I've been able to trade them back when it's time for a new purchase. Phil Burns is consistently helpful and clearly possesses a wealth of experience. Their honesty and down-to-earth approach really make it feel like dealing with family. I definitely plan to return when I'm next in the market for a vehicle. The assurance of a 90-day or 4,500-mile warranty included with the purchase price provided a comforting sense of security. To reiterate what I mentioned at the start, this has been the best purchasing experience I've ever had! I can't emphasize enough the integrity they demonstrate.

  Kristin Endicott
a week ago
Integrity Auto Group was absolutely amazing!! We had been car shopping for a reliable and large enough car to go see our son Graduate from bootcamp. When we explained this to them them went above and beyond to make sure we ended up with the perfect car for the trip! Everyone there was so kind and treated us like family! After the amazing experience we had the first time, we then took out son there when he was ready to buy his first car!! Hands down the best down to earth people to buy a car from!!

  nick c
a week ago
Amazing customer service. If they don't have the car you're looking for they will go to extra mile to find it. Amazing team.

  kitsie michel
a week ago
Phil was just a phone call away with the answers to my many questions. He was also available at the office if I needed him to look at my vehicle. Great service, super friendly

  Marcus Shackenburg
a week ago
I have dealt with various different automotive dealerships throughout my life. Integrity Auto Group (IAG) is nothing like any auto group I have worked with. I have known, owner Phil Burns for about 15 years now. Phil and his associates have been nothing short of fantastic since I first walked through the doors. They are certainly unlike any other auto group I have had the pleasure of dealing with. Phil Burns and his associates are always immediately available to answer any questions. It is apparent that the main focus at IAG is to ensure that their customers are 100% pleased with their experience. I have purchased 3 vehicles from IAG not just for these reasons but because Phil Burns and IAG makecertain that the vehicles that are available for sale are great vehicles.Unfortunately this is not the case with many other dealers. In addition, Phil and his associates are extremely knowledgeable regarding virtually all makes of vehicles. Phil Burns and IAG do not just have great auto s, Phil Burns is an exceptional advocate to his customers. You will be hard pressed to find a better place to purchase a great automobile in combination with the beyond outstanding service and integrity you will be afforded. Integriy Auto Group (IAG) most certainly lives up to the name as Integrity defines this automotive group. I will always continue to go back to IAG if I am ever in need another great vehicle.- Very SatiyCustomer since 2020

  Logan Conklin
a month ago
I bought a vehicle in May of 2023. By January 2024 3 calipers locked up and I had to replace them. So much for integrity. Don t buy a vehicle from here!

  N�a Son
3 years ago
Bought a Black 2013 GMC Terrain . Phil was amazing with helping me and making me feel comfortable with my buy.Unfortunately my baby has had motor issues since my buy in June and I haven't been able to drive her since September.My advice Go for the extended warranty, $2,000 bucks yes but at least you're covered Phil was still very pleasant in helping figure out my trucks issues and offering as much help as he could!

  Johnny Bench
a week ago
Fair, helpful and friendly. For great value and great service give Phil and his team at IAG a try.

  Kristopher Dyott
a week ago
My girlfriend and I purchased a Jeep last year and not even a day after purchasing it the transmission started acting up and now she still owes a bunch of money on it

  Tom Custance
a year ago
This was unlike any car buying experience I ve ever had. Phil is down to earth, easy to deal with and honest. We had a few issues after the purchase but he jumped right on them and fixed them without blinking an eye. 100% would recommend Phil and IAG if you re in the market for a car.

  Ross Beschner
5 years ago
Awesome buying experience. Phil was wonderful to deal with. He answered all our questions and didn't pressure us in any way. The vehicles are reasonably priced. When I need to buy another vehicle in the future I will definitely check here first.

  Mitch Hawkins
5 years ago
I purchased a vehicle in August 2018 and Phil was great to work with and made the process incredibly smooth. I had a few minor concerns with the vehicle before purchase and they were all rectified at the dealership's cost. Thanks for the great experience!

  Joe Cornman
3 years ago
We purchased a tow truck out of state from these guys. Phil held the truck for us to sort out our financing and organize travel. Both him and Dave helped through the process and provided alot of knowledge about the truck. Phil also spent hours trying to fix the light bar that didn't work when we were there and helped with a credit to get it fixed once we got back home. Thanks to these guys we can hit the ground running. The dedication of this team is beyond imagine. If you need a vehicle, go here.

  Michelle Yusupov
6 years ago
Tony & the IAG team made this such an amazing car buying experience for us! They were completely honest with us & made us feel totally comfortable with the entire process. We had many questions and Tony, Philip, and Richard were so patient with us, walking us through every step. We couldn't be happier! We will definitely be back when it's time for us to get our next car/truck! You guys truly went above and beyond to help us walk away with our dream truck! Thank you!!!!! :)

  Sisto Averno Jr
3 years ago
I bought a soft top for my 2018 Jeep Wrangler, Phil and his guys did an amazing job with the installation of it. He is top notch! I trust him with all my needs for sales and service!Thanks Phil...

  kristi campbell
6 years ago
Bought a 13 F-350 and the experience couldn't have been better. Tony was great, price was great and the arcade kept my son busy while we knocked out the paperwork. Nice job AIG! I'll be looking your way next time I need a vehicle.

  Jason Barnes
6 years ago
Get company to deal with got a car I have been wanting for years. Tony and the IAG Team have been amazing though the whole process. They have taken care of me from beginning to end (and even beyond) to make sure I am as happy with the car and their service. Best place I have ever bought a car from.

  Destructed Beats
2 years ago
Philip Burns helped me greatly. I was buying a product with him and lost contact through our primary means. He went out of his way to find a way for us to stay in contact and he got might part to me in 2 days! I highly recommend him in the future and he lives up to the name of "Integrity ". Thank you Philip for all your help!

  tyler wagner
6 years ago
Traded in a car over a month ago and they were suppose to pay off remaining balance of loan. Loan is past due and they keep giving us the run around that they are gonna pay it but still have not done so. Where great during the sale. Once off the lot turned into normal sales ppl. Was very disappointed in the lack of communication after the sale. Very unprofessional. Phil was our sales guy Robert the finance guy.

  Frankie Romero
3 years ago
Went in and talked to Phil about selling my vehicle on consignment. They treated me extremely well, helped me sell my vehicle and was extremely hassle free.Thank you, Phil.

  Jessie Plunkert
6 years ago
I could not have had a better experience working with Tony and the Finance team. Everyone made buying my new truck a wonderful experience for my family and I would highly recommend them to anyone looking for a pre-owned vehicle

  Phillip Englebert
7 years ago
Absolutely delightful place to purchase a vehicle. Greatest experience of my life. The employees there are amazing!! Must go to place to purchase a vehicle for sure. They really care about the consumer.

  Mike grozalis
6 years ago
Very friendly staff calls back when they say they will they worked with me and didn't say oh well they went above and beyond to make sure I was satisfied with my purchase instead of letting me fend for myself would definitely recommend them to Anyone looking for a great used car

  Melissa Suzanne
6 years ago
Best place to purchase a vehicle!!! I love my Honda!! My credit is not so great but I left today with a vehicle and a low down payment. Awesome!!!!!!

  Vanessa Bass
5 years ago
The service was fast and pleasant! Everybody was super friendly, and it didn't feel like a hassle to get my oil change and rotation done! 10/10 absolutely recommend!

  rocky king
3 years ago
Phil was awesome. Fair and efficient. Fastest and easiest car buying experience ever.

  Cody S
6 years ago
Phil, Tony and Brian are an absolute pleasure to work with. Very helpful would definitely recommend anyone to use them when in search for a vehicle

  Henry Frankovitch
a year ago
Treated me very well Would go too again if I need Another vehicle

  Stephen Monks
2 years ago
These guys are great ! Treat everyone like family. Highly recommend

  bill mathews
3 years ago
Awesome work and great customer service. Highly recommend

  Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday 10 AM-4 PM
Sunday Closed

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