Condon's Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  IN YOUR EYES
a month ago
My experience with the junkyard was quite disappointing. I purchased a used car glass for my vehicle, only to discover upon inspection that it had a broken mount. I promptly contacted the junkyard on the same day to report the issue and was told that I could return the item for a refund.However, upon returning to the junkyard, the situation took a turn for the worse. The staff insisted that they had sold me the glass without any damage and accused me of breaking the mount myself. This was perplexing and frustrating, as I had clearly identified the issue immediately after the purchase.Undeterred, I requested to check their security camera footage to prove that the glass was indeed sold to me in a damaged state. After a brief delay, during which I insisted on reviewing the footage, they surprisingly agreed to refund my money. It was disheartening to encounter such resistance initially and to be met with accusations.This entire ordeal left me with a sour taste and underscored the importance of thorough inspections before making purchases from such establishments. The lack of transparency and initial refusal to acknowledge the issue were significant drawbacks in what should have been a straightforward transaction.

  nick kemp
4 months ago
I've been doing business with Condon's for 6+ years almost on a weekly basis. Their service is great and parts are of best quality, considering used. They've went out of their way on multiple occasions to locate a part that they did not have in stock at their yard. Its very uncommon to find stand up respectful people in the used parts market, Condon's should be your go to place. Some names to mention who I've dealt with and always been pleased with, sales reps Nate & Preston, and parts are always delivered with care by Tom. 10/10 recommend.

  Salar
8 months ago
very very bad auto part sellers. Incredibly rude customer service support. I ordered parts from here, they sent me one part but I never got the other one I ordered and they took absolutely no responsibility for it. I ordered a steering wheel airbag and all of the wires were cut instead of removing the connector.Then they try to mock and suggest that I go to them to right their mistake knowing I m an hour and a half away. They already charged me for the delivery fee and then they try to make me pay for more delivery fees to send me the part they didn t send previously, even though I ordered it and payed for it before.We own a car dealership, we will never order any more parts from these sellers because they won t give me a refund or send me the part they were supposed to send already.

  Chris Gerhart
2 months ago
We had to return an engine. Mike came out twice because the first truck didn't have a lift gate. He was excellent to work with!! Will continue using their services

  Clint Edwards
11 months ago
These guys take their time to find what exactly you are looking for and make sure you are taken care of. I m very happy with my purchase, their service, and the price. They are my #1 part source from now on. They are very organized, and clean the parts you purchased before you arrive to pick it up. Preston was an amazing sales person, but so was everyone at their location. Not a lot of auto part stores are left like this anymore. Keep up the good work.

  Daniel Bishop
3 months ago
Our company has been doing business with Greg and his team at Condon's for over 14 years. They are truly a great company to do business with. Don't hesitate to buy here!

  Sandeep Singh
a week ago
The worst experience getting engine sold ba engine made me wait 2 weeks still no engine then don t answer the phone or put you on hold for hours use caltons auto parts in elkridge insted

  Gabriel Hearn
4 months ago
Had a misunderstand when having a part shipped and they stuck by their word and refunded me all my money and paid return shipping. They even tried to put me into contact with another yard to find the part I needed. Definitively like them and would be willing to work with them again.

  Jake VanSant
a year ago
Bought a complete front clip from Condon's in February of 23. I had great service on the phone from Preston, and several employees came out to make sure I was taken care of and that everything was as expected. I will call them first next time for parts!

  Donna Hawkins Lanciano
3 months ago
Condons parts are always clean and on time! Call them for your used parts. Mike who delivered the part today was very nice and courteous.

  Luis H. Cruz
5 months ago
Great place to get your parts for a fair price, I usually deal with Preston over a year, he is very good at finding my car parts, Mike the driver is good guy always on time! I m very happy and please with their service!

  Angela Pistorio
3 months ago
Tim Duncan is the BEST delivery guy, on the planet! He s QUICK, FRIENDLY, and very HELPFUL!! We look forward to seeing his face!!

  Brooke Meely
5 months ago
Great customer service, parts delivery and over all service! Mike our parts driver is awesome!! Thank you for always keeping us going!

  Patrick Johnson
5 months ago
Mike is an awesome delivery guy. Condons service is top notch. I highly recommend them! They can find the parts no one else can!

  Leeanna Miller
3 months ago
Mike the driver was very nice and helpful. Also, helped me make a return very easily. Would highly recommend!

  Louis Hoang-Simon
6 months ago
Dave and Nick are excellent in assisting me source my quality used Lexus parts.I have recently found them and make the over 1.5 hour drive satisfied every time, A+Thank you!

  Ulkar Mikayilova
a month ago
Terrible driver, very unmotivated seems like he hates his company when he brings parts and he just want throw and run away. Needs to be trained on courtesy.

  Frank Alrub
3 months ago
Tim is awesome. Very efficient and professional. We love dealing with Condon s auto parts

  Clive Rankine
8 months ago
Service is great, after all the revelant questions to make sure that the part that i had vallend about was the correct fit for my vehicle, he said he'd have to make sure that the part was there and in good condition.As promised, he called back a short time later to confirm everything was good.I was so confident that he was selling me the correct part that i purchased it over the phone and picked a few days later, even though it was two hrs. Away, it was wort it.Thanks.

  Michelle Rodriguez
4 months ago
JB came through and Mike the delivery driver was awesome. Definitely will be a repeat customer!

  Roger Muzammil
3 months ago
Best recycled parts vender, sold as described. Fair prices. Tim is best delivery driver.

  Alan Eney
7 months ago
Bought a 2019 6.7 powerstroke engine with 92,000 miles on itPaid 2500 for installion.Condon s Engine was defective upon installation.Removed and replaced with another Condon s engine. 2017 with 152,000.Paid another 2000 for swap.Nate Martin salesman and Greg Condon both promised to make things right on Extra expenses and higher mileage engine.Still waiting after months, not even a courtesy phone call.

  Chester Whitten
5 months ago
Mike B.'s the best delivery driver at the BEST spot to get used auto lights there is! Condon's all the way!

  James Green
5 months ago
Mike and JB always do a great job finding and delivering us quality parts! Awesome job!

  David Scherr
3 months ago
The best driver at Condons, per big wheelTim(shaggy)Helps tremendously

  Timothy Dever
3 months ago
Tim the delivery driver is great. Always on time and willing to help.

  Phillip Jones
3 months ago
Very nice driver and delivery guy Tom always a great person

  Da Boss
3 months ago
Tim is always very kind and supportive. easy to get along with

  John Batz
5 months ago
Mike is awesome! Customer service is great. Everything delivered on time.

  Christopher Collins
5 months ago
Excellent service. Mike the driver a great guy. Highly recommend