DARCARS Chrysler Jeep Waldorf Service Center

Reviews

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  Deonna Stevenson
a year ago
TERRIBLE SERVICE DEPARTMENT:My awful journey to this dealership began in November 2022 when I had to argue my point for my vehicle (2016 Jeep Renegade Latitude) to be seen. It took a month for them to repair my vehicle s transmission after I was first told it would complete within a week. Once it was completed approximately a week and a half later, my coolant notification alerted and my truck began to overheat. I had it towed the next day, and another argument almost ensued, saying it was something separate from the transmission and I would have to pay. Only to be told days later it was a mistake of theirs. Next, I went to get my vehicle back, and the electrical stuff on the steering wheel didn t work, so I left it there again. Days later, I was told my battery was low, and I needed a new one (I don t know how I was responsible for it when they drained the battery trying to fix it). I finally got my vehicle back yesterday, only to hear loud rattling noises from the cabin and lose pieces sliding under my hood as I made turns in the truck. Today, with my father as a witness, we found two tools under the vehicle hood. Of course, I was shocked, and I took pictures. But something is still wrong with my vehicle, and it doesn't sound very good. I have never in my lifetime received deplorable service at a dealership. My truck is destroyed, and my time is wasted. This place doesn t take time to repair cars, and all they care about is how much money they are going to charge you. To anyone reading this, find somewhere else!Services: General repairs & maintenance, Transmission repair, Battery

  jack` gank
9 months ago
The sales person by the name of Muhammad is one of the most sincere sales persons I've ran into in a long time a rear rare person!

  Tasha Martin
a year ago
Quick service. The shuttle was available to drop me off at Walmart while they worked on my Jeep. Quick service. In and out.