Marlboro Tire and Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  1DewamWeaver
2 weeks ago
Outstanding people who work at the counter always smiling.Mechanics are also outstanding do very good work and clean up after themselves. I highly recommend more growth tire for car repair

  GTO Marine
5 months ago
We are a NJ based company and for some reason, we cant find a local shop that does things right the first time. Whenever we are working in MD, we always schedule a maintenance visit at Marlboro Tire. Staff is super friendly, extremely knowledgeable, more than fair pricing, and they don't use garbage parts like most shops. We just wish they were closer!

  CAR 237
2 months ago
Great service and reasonable prices. They do the job right with the right parts the first time!! Love this shop!!!

  Chris Robb
a month ago
Great work, excellent prices. Honest family owned business!

  W3SMM
2 months ago
This is a great family run shop. They do great work the first time with the right parts.

  Annette Bailey
a year ago
Three of my tires were losing air. I noticed 2 of tires had a nail in it. I called and made an appointment with Marlboro tire to bring my car in. The lady was very nice and polite on the phone. I dropped my car off and I received a call from the kind lady. She informed me that I didn t have any punctures in my front tires. But, I punctures in both my back tires. I had one puncture that could not be repaired and the other one could be repaired. I got my car back and I was very satisfied with the professional service and courteous and kind words from the employees. I will most definitely return to Marlboro Tires again if I need future work done on my care. I have found a rare gem.

  D C
2 weeks ago
They 2x and 3x prices for parts. Also they double charge for labor. Absolute worst prices around.

  Jennifer Odeh
a year ago
I got a flat so I needed an emergency replacement, they were able to get me in right away, did everything quickly, explained everything to me and charged me a very reasonable price which they quoted up front. Very good, honest and professional service, I am very happy I found them when I needed them.

  Chelsee Howard-Thomas
8 months ago
Very professional and knowledgeable staff! Fixed my back two tires in an hour! Amazing service for sure!

  4KayTV
a year ago
Came and dropped off my car at this shop because my pedal was touching the ground. Called me at 3pm to let me know they are working on the car. 15 mins later another call telling me what s wrong and how much it would cost. I was told ALL my brake pads need to be replaced and ALL my calipers and ALL my rotors. Since I just got my Maryland inspection I was wondering why this wasn t mentioned but I was on a time crunch so I said ok to the work to be done, mind you the hourly rate here for mechanics is 130/hr. After the work was finished I received another call at 5:30 saying the work was done And the price was $1200. My thinking was, for all 4 pads calipers and rotors to be replaced that s an ok price so I paid over the phone(since the store was closing this was the only option I was presented with). I arrived shortly after to pick up my car to see that only the BACK pads rotors and calipers were replaced! I looked at the invoice they left in the car and saw that for the labor which was roughly 2.5 hours of work(this is with added time mind you) I was charged $425(pre-tax). At the rate they provided me even 3 hours of work is only supposed to be $390(pre-tax). The other $733(pre-tax) came from parts so I decided to look up the part numbers for 8 parts I needed just to find out they charged me double then the highest price I could for 6 of the 8 parts . The other 2 had a 40% up charge. I understand being profitable but that markup is ridiculous. From reading other reviews I can see they don t accept parts either lol. I know I was overcharged $300-400 for this service. I did the calculations recorded screenshots of call log and competitive pricing as well as contacted other local mechanics. I m writing this review so that you don t make the same mistake I did. The receptionist sounded nice so I don t know if she intended to be misleading but I m positive as to what I heard since I made her repeat it multiple times. I will be contacting the BBB about this incident though and posting on yelp as well as my social media platforms.

  Steve Minerd
a year ago
You can't find automotive shops like this anymore. Quality, professional service from a long-established family business. They never cut corners or try to sell you stuff that you do not need

  nat robinson
a year ago
I've been talking my car here for quite some time. They do a great job, they explain everything before they start the work. The staff is knowledgeable and friendly.

  Tabitha Stutzman
2 years ago
Customer service alone is five stars! Called before I came and they explained what they would do and approximate costs. I felt so comfortable to trust them, they definitely looked out for me and saved me money! If I ever need tire service again I will be back.

  Rod Ellis
6 years ago
I had (2) nails in my tire on the crease of the tread. They were very prompt with my appointment and had me out of their quick with little "wait time" and the price was reasonable and fair in patching my tire. The staff was friendly, professional and knowledgeable, I would definitely return and recommend them to anyone, great service, I am a satisfied customer.

  Tatiee 00
2 years ago
The staff was nice place looks clean but definitely pricey business. I went to go in for one tire replacement and was told it would be almost 200. I have a 2013 ford focus Yikes.

  lisa doak
7 years ago
My husband and I were travelling back from Key West to New Jersey after a long vacation. We were two hours from home on a Monday afternoon and exhausted. We just wanted to get home. Our brakes locked up not far from Marlboro Tire. I said someone was looking over us. We would have had to have the vehicle towed if it would have been any distance. Anyway - 3 p.m. in the afternoon we arrive at the shop. Not only did they help us out and give us a reasonable price, they did all the work (about 5 hours worth of work) that day. They could have told us they were closing at 6 or that they couldn't get the parts until morning, but the didn't. They helped us get back on the road so we could get home. We are both very appreciative of all the efforts. Including doing a complete brake job on a moments notice, test driving our truck (3) times to make sure we would be safe and the brakes were bled out completely. I forgot to mention they did all of this with our Lance Truck Camper on bed of truck. The entire business (family) stayed until nearly 8 p.m. All around we felt grateful and blessed that these wonderful people took care of us at our time of need. We were pleased. I only wish they were closer to home because we would go to them all the time. God bless and thank you once again.

  John Maystan
6 years ago
What I find to be crazy is you guys wanted to charge my grandma 988 dollars for a water pump to be replaced. When the pump was on 69 dollars n the serpentine belt which was only 18. On a job that takes 4 hrs. Makes me feel like you tried to get over on a elderly woman. And then wanting to ur reflectors on the side of her car for what? She has turn signals on her mirrors. The job which calls for two special tools that we never even used was done by her grandson who is not a mechanic and did not use special tools took him only 4 hrs. With no lift no nothing. I don't understand why you were charging so much. Pretty much seems like to me with parts only cost less then 100 why labor was 888 dollars you were trying to get over on a older woman. Very disappointed

  Alex Sviridovsky
6 years ago
Good value for the money. I've had my car serviced for 4 different issues there and the staff has been great to deal with and carried out work on time as promised most times, and significantly faster than promised in one case.

  Donald Hemond
3 years ago
I was in Upper Marlboro when my wife noticed her car had a flat tire. We are from Bristol, RI. I called both AAA & Marlboro Tire. AAA came & filled the tire within 45 minutes. Marlboro Tire told me to bring the car to their shop. Once I arrived, I waited 30 minutes to get the car in the building, then 30 minutes later the job was complete. Both the lady at the desk & 2 mechanics both were both very pleasant. I highly recommend Marlboro Tire. Thank You, Don

  eric deturk
7 years ago
I just called this place knowing I need brake pads on my vehicle to get an estimate of the replacement and they wanted to charge me $57 for an inspection just to tell me again what I already know (that I need brake pads)...rip off. It would have been nice if they were able provide an estimate of the cost of brake pads and labor for my vehicle.

  T M
10 years ago
Nice staff but they wouldnt plug my tire after a nail was caught in it. They recommended me to replace it, but I didnt want to spend $300 on a new tire when the tires on my new car had less than 6K miles on them. Went somewhere else and got it plugged for $15 with no problems.

  Robin David
8 months ago
CAR BROKE DOWN CALLED TO GET A BALL PARK IDEA OF HOW MUCH ITLL COST TO INSTALL PART AND THEY REFUSE TO GIVE ME AN IDEA OF THE COST THEY WANTED ME TO HAVE THE CAR TOWED TO THEM AND IN THE EVENT THAT THEY ARE TOO EXPENSIVE THAT I WOULD HAVE TO HAVE IT TOWED AWAY. THE MANAGER TOLD ME THAT YES, HE IS GOING TO BE MORE EXPENSIVE AND TO TAKE MY CAR TO PEP BOYSTERRIBLE SERVICE TO GIVE TO A PROSPECTIVE CUSTOMER

  Shay F
a year ago
They were great. I will be back to get some tires or work done there.

  ERIC DOUGLAS
2 years ago
Customer Service was great, I was disappointed they don't accept outside parts. I would have liked to have given them the opportunity.

  John Patterson
6 years ago
Friendly staff but issue still unresolved after 3 visits and 400.00 spent. First and last time experience with a 400.00 lesson learned.

  David Metler
10 months ago
Great honest service!!! 100% recommended.

  Jack Vogel
5 years ago
Good for repairs and maintenance beyond just your tires. They have become my go-to shop for all the basics.

  Meredith G L Brown
6 years ago
These guys are great. Knowledgeable, professional, polite, and helpful! And reasonably priced. Would highly recommend!

  Mark Cunningham
5 years ago
Didn't go there. Had tire that needed fixing on Friday but they were going to give me appointment on Monday.

  Michael Snyder
10 months ago
Fast and accommodating. Great service.