Joe Hudson's Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  K. R.
8 months ago
Absolute excellent customer service. Lisa is an absolute rockstar. I had the misfortune of having cosmetic repairs. But I'd suggest this company to anyone needing body repairs.

  Charles Rhodd
a month ago
I recommend Joe Hudsons Collision Center for your car body repairs. Recently, my 2020 Chevrolet Malibu was rear ended, I though my vehicle was beyond repair and would be sent to be replaced. However, they, repairs was like new . Parts, Sensors, paint and everything was available, making the repair possible and in a timely manner. With a life time warranty to match for any complaint , that might arise. Thanks

  DMV Moolah
3 months ago
Good place just took twice as long as expected to get everything fixed completely, they even did minor things that I appreciated brake fluid and etc and also a nice wash and vacuum and cleaning. If you dont mind the wait go for it. Service is always great as well

  Arthur Grant
3 weeks ago
The administrative staff did outstanding job coordinating Getting authorization to repair my vehicle as well an authorization for a rental car. The repair to my vehicle was done on time, and the quality of the work was outstanding.

  Cheron Williams
4 months ago
Had an appointment at 9:15 did not hear anything from them by 1pm (after I was told estimate would take only 45 min). I called around 145 and was told I would get an email with my estimate by the end of the day (Before 5pm). Next morning still no estimate. Called right before 10 and was told they can't work on my vehicle because it's over 200,000 miles. Sorry1. What does the mileage have to do with getting a repair2. Why didn't anyone call me the moment the estimate started to inform me3. Where in a Handbook or website does it say this in your policyTERRIBLE COMMUNICATION.Extremely mad. Time wasted

  Derrick Washington
4 months ago
They do very good work and the staff is very friendly. But it takes them a very long time to complete repairs. Also they do a very poor job of giving you updates on the progress of repairs to your vehicle.

  charles howard
a month ago
My overall experience was great. Special thanks to both Ms Lisa and Ms Patricia for being so kind. And also to the entire staff as well .

  Ken Myers
6 months ago
I highly recommend them for needed repairs. Have used them for other vehicles and have never had an issue with the services that were provided. I was treated very professionally and kept inform of the progress of the repair.Service: Body & TrimService: Body & Trim

  JS Noto
a month ago
Direct, efficient, and effective. They also have a handy progress notification system that keeps you up to date.

  Joshua Urbick
4 months ago
They did an absolutely amazing job on my Lexus! I am very impressed.

  Juanita White
3 weeks ago
The staff was nice. Friendly and kind. I believe they were knowledgeable.

  Zeke Sistrunk
a week ago
An awesome professional shop, I will refer to family and friends 100%!!!!

  C M
3 months ago
Employees, service and work are great. I take all my cars here.

  Victoria Francis
2 months ago
A great experience; continuous and timely communications very satisfied customer. Like the facilities and location

  Collin Washington
3 months ago
Called to reschedule my estimate, and the lady who answered my call was very rude and even hung up in my face ! Terrible customer service

  Greg Gilchrist
5 months ago
Very professional...and very hospitable..this is my second experience with the company in 2 years... exceptional both times.

  Patricia Anderson
6 months ago
Great customer service, professional and friendly. They keep you informed regarding the status and timing of completion. Service: Body & TrimService: Body & Trim

  mel
a year ago
I have came to this Auto Body shop back some years ago and then they did a great job on my car. Recently I had to return to them for another makeover on my vehicle and Once again they did a superb job on my car. Everyone is knowledgeable about their work especially Ms.Raneea. If you looking for a great Body shop this is the place to go

  Tim O
5 months ago
This collision center is top-notch for their work and customer service. I will definitely recommend

  Zaran Najeed
a year ago
I was visiting from Toronto when one of my tail lights stopped working. Took my car to a couple of shops and got some pretty expensive quotes. But Deone Wilder gave me a very honest assessment of the issue and fixed it for much cheaper within an hour. My apologies for the late review Deone but know that your efficient quality service and honesty are much appreciated!Service: Electrical

  Shaun Jackson
5 months ago
Great experience. I would definitely recommend this company

  Justin Thompson
a year ago
Joe Hudson took over for Marlboro Auto Body and they don't care about the customer. Charged me personally for additional labor rates without my consent. Used to love this place. Unfortunately, I will never return.

  Deborah Sullivan
3 years ago
We have used Marlboro Auto Body for 30 plus years without any problems with their work. The staff is awesome and their work is outstanding. They worked well with my insurance company and my car looked amazing. You can rest assured you will be in good hands.Services: Painting, Electrical, Body & TrimServices: Painting, Electrical, Body & Trim

  chelsea davis
5 months ago
Awesome customer service and impressive work on my rear bumper.Service: Body & TrimService: Body & Trim

  Jeff Carrier
3 years ago
I took my Ford Focus RS here after I cracked my bumper and fog light, from prior experiences I expected they'd say 2-3 weeks for the repair. Deone told me it would be a week, he was spot on (actually a little early!) And the car looks like it did after it just rolled off the lot back in 2017!Excellent customer service, and very high quality work!

  Joseph Kratz
4 years ago
Did a great job on body work. The rest of the service left quite a bit to be desired. Changed my initial estimate date, made me wait an additional week and a half. Also missed windshield repair even though it was mentioned & documented. Never completed windshield replacement or even communicated w/ me about it.

  Cheryl W
7 months ago
Very friendly and professional staff. They treated me as though I was a valued customer and the service was impeccable

  Fashions affiliate
a year ago
Worst place to have your car fix. Bad customer service and did a poor job in my car. Will not recommend this location and them white folks are very rude don t know how to speak to their customers. Just HORRIBLEWished my insurance didn t choose themThey made my car worse

  M Lewis
2 weeks ago
Pleasant experience, competitive quote, professional communication

  Miles Kiorpes
3 years ago
The entire process with Marlboro Auto Body was very professional. From the beginning of the restoration process, Jessica was in constant communication with me, letting me know as soon as an estimate was made, what my part in the process would be, and the estimated time to finish.The finished product is better than it was before, my only regret for the entire process is that more of my car wasn't damaged so that they could have restored more of it.Overall I was very satisfied with their service from start to finish and recommend Marlboro Auto Body to anyone I know who wants quality body work done.