Tru Car Works

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Trayawn Brown
2 weeks ago
From the moment you step into Tru Car Works, you know you're in for a treat. This mechanic shop stands a cut above the rest, and my experience here confirms it without a shadow of a doubt.Walter and his crew are automotive wizards, to say the least. The level of expertise and passion they bring to their work is unparalleled, making every interaction both enlightening and reassuring. Whether it's a routine check-up or a complex repair, they handle it with such professionalism and skill that you can't help but feel your vehicle is in the best hands.But what truly sets them apart is their exceptional customer service. Right from the start, they're attentive, genuinely caring about your concerns and needs. They go the extra mile to ensure you understand what's being done and why, which for someone who's not too car-savvy like myself, is incredibly valuable.The results? Impeccable. My car has never run smoother, and it's all thanks to Walter's meticulous attention to detail and refusal to compromise on quality. It's not just a repair or a service; it's a complete rejuvenation for your car, delivered with a level of finesse and expertise that's rare to find.In summary, if you're in the DMV area and in need of any car-related services, look no further than Tru Car Works. Trust me, you and your car will thank you. Their exceptional service, coupled with their undeniable expertise, makes them the go-to for anyone who values quality, professionalism, and a team that treats you like family. Walter and his crew aren't just mechanics; they're car care professionals who set the standard for what automotive service should be.

  Lex
3 weeks ago
Very good mechanic who actually cares about what he is doing. Won't overcharge, and won't do unnecessary repairs. Friendly, honest, persistent, and knows his stuff. I'm usually weary of others doing repairs. But after he came to my broke down car and performed an extensive repair for half of what most places would charge, this is my go to mechanic. I don't just highly recommend him, I recommend ONLY him!

  Dominique Renee
4 months ago
I have a 2015 ford fusion that was in an accident. I highly recommend this shop. If you have been in an accident this is the place to go. If you need ur car repaired minor or major this is the place to come too. Very professional and detailed. Norma was excellent kept me in the loop about everything. Walter made sure all my needs was taking care of every step of the way. All repairs were fixed. I can t even tell my car was in any type of accident, my car was clean like brand new. They really go above and beyond to make sure the customer is satisfied. I m a satisfied customer! Thank you

  patricia prier
a month ago
Ray and Jake are awesome. Been customer for almost 8 years. Honesty and integrity; they are top notch.

  Tia Moore
2 months ago
My daughter car was going to be a total loss and she cried and begged if there s anything that they can do to save her car .. Walter the owner made it happen and made her car look like it was never in a accident.. I recommend this body shop and give it 10 stars if i could

  Kavon Evans
2 months ago
Walt is great guy recommend his mechanic and paint job to anyone looking . Thanks again TruCarWorks

  Blair Butler
8 months ago
I was referred to Walt at the last minute after buying a car that didn't have AC. Let me tell you... He was very professional and saw me at the very last minute. He walked me through step by step on what he was doing and even told me the possibilities of what could be wrong. I am thankful that it was the bare minimum and he was able to fix my AC and assist me with a few other things. The business is black owned (which I support) and they are vetted in their occupation. I recommend 100%Service: Auto A/C recharge

  j luc
7 months ago
This shop help me troubleshoot a problem I was having with my Mercedes that no other shop would even take the time to do. He showed me all the codes that were in my car and told me he was 95% sure I needed a new battery after other places told me my battery was good. I changed the battery like he told me and all my problems were fixed

  Phillip Seldon
6 years ago
I've been very impressed with Gregg & Ray! They give honest, fair advice and pricing on auto repairs! I was amazed to find them... of course it was by word of mouth from a friend!

  Christopher McCoy
10 years ago
Simple phone call to here made me not go in. My door lock on one door is not working on my 02 s500 and they wanted $180 just to take the door panel off! Nope, I'll do it myself for free. It's a wonder how places like this stay in business.

  Larry Bellinger
3 years ago
They are expanding to include a body shop.These guys are pros. They do good work and they say exactly what they mean.I'd recommend them enthusiastically.Watch out for their new name in the near future.

  Joe Davis
6 years ago
Great Place if you want honesty with your auto repair; most Mechanics try two replace and charge you extra money for stuff you do not need.this place has always been the best. Somewhere you wouldn't mind sending your own mother to.

  Karen Boler
7 years ago
First time was a charm. Great service, good price. I'll return for more work on my car.

  Spencer Taylor
7 years ago
Great customer service and work is done in a timely fashion and mechanics are very professional... I would suggest the shop for the next man

  shaumia craig
5 years ago
I always come here for repairs. Great service friendly staff fair and honest prices.

  Gladys Daniels
2 years ago
Excellent work great Staff and the owner is an a Amazing Guy.

  Ronald Harris
2 years ago
His work speaks for itself, and the price he gives you can't be matched

  K
4 years ago
Great customer service, fair prices and friendly staff.

  Tunde Arulogun
a year ago
Fixes your car in good time and at a reasonable price.

  Wesley Becks
3 years ago
Always responsive and will work with you. I like they are local.

  Jonathan Xue
11 months ago
Very rude customer service.

  Tia
6 years ago
Great service! Fair and honest.

  frankie pelham
6 years ago
A+ mechanics these guys keep my cars going.

  Maggie Young
4 years ago
Very knowledgeable about car service.

  Robert Thomas
3 years ago
Family mechanic. Always professional!

  Alfred Scott
5 years ago
Great service and staff

  yvette greene
2 years ago
excellent job!Service: PaintingService: Painting

  senetra mcduffie
6 years ago
My favorite shop

  Antoinette Pessima
2 years ago
Wonderful work

  Ma Shawn
2 years ago
The best!!!