Innovation auto repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sweet Latina
4 weeks ago
I have known Milton Garc�a for many years, he is the owner of this auto repair shop. I always take my car with him because he's a trusted, reliable and very honest person. He takes the time to fix every detail that your vehicle needs. I'd always recommend him to everyone who needs a very experienced, honest and knowledgeable mechanic.

  Anngellic D
3 months ago
Title: Terrible Experience with Innovation Auto Repair.I recently had an extremely disappointing experience with Milton Garcia and Innovation Auto Repair at 4720 Saint Barnabas Rd in Temple Hills, MD and I feel compelled to share my story to warn others about their unethical practices. I had initially chosen this repair shop based on their seemingly reputable online reviews and recommendation from a friend. However, my experience with them has been nothing short of a nightmare. At the age of 70, I'm open to any assistance on getting my $400.00 back. This happen on October 3, 2023To begin with, I contacted Innovation Auto Repair to discuss check engine light diagnosis repair for my vehicle. They requested a deposit upfront, which I reluctantly paid, trusting that they would fulfill their end of the agreement. I was told to bring the car back to have the work done. The Milton ,the mechanic and owner, misdiagnosed my problem and recommended an unnecessary repair. I called him within hours and told him. I did not allow him to perform the repairs after calling immediately back and he telling me the items I put a deposit on would not resolve my auto issues. And I would have to have more work done anyway and did not care. I never took my car to Innovation Auto Repair for the work. I am not confident this mechanic can address my issues and did not address my complaint to return my $400.00 paid because no repairs were done. Unfortunately, that was the last time I heard from them.If you're completely dissatisfied with the work and not confident that the mechanic can address your complaints, you could ask for a refund for the work not performed. If a mechanic misdiagnoses your problem and recommends unnecessary repairs, they can be held liable for the cost of those unnecessary repairs.Days turned into weeks, and despite numerous attempts to contact and collect my money from the repair shop, they remained unresponsive. After countless conversations, voicemails, sent texts, and even visited their physical location, only to find Milton Garcia was never available or closed during their supposed business hours. It became evident that they had no intention of returning my money.The lack of professionalism and disregard for customer service displayed by Innovation Auto Repair is truly appalling. Not only did they fail to provide the service, but they also refused to return my hard-earned money. This experience has left me feeling frustrated, betrayed, and taken advantage of.I strongly advise anyone considering using Innovation Auto Repair to think twice before entrusting them with their vehicle or money. Their deceptive practices and complete lack of integrity make them an unreliable and untrustworthy choice for any automotive repair needs.In conclusion, my experience with Innovation Auto Repair has been nothing short of a nightmare. They took my money, failed to diagnose the work, and have refused to return my money. I hope that by sharing my story, I can prevent others from falling victim to their deceitful practices. It is crucial to support honest and reputable businesses, and unfortunately, Innovation Auto Repair does not fall into that category. Please beware and consider taking your business elsewhere to avoid the frustration and disappointment that I have endured.

  Joyce Wilson
4 months ago
Hi I have known Milton over 20th year great mechanic his work guaranteed I never had a problem with his work.I follow him from pohanka dealer his greeting is Ms & Mr great Smile you want go wrong by choosing Milton as your personal Mechanic....

  Darryl Becton
2 months ago
Got into a minor crash & They got me right within 1 and a half days . I didn t take an after pic but it was good as new

  Katelyn Klenk
4 months ago
Milton squeezed us in on a whim before the holiday. Super personable and affordable! Will now service both my cars there for everything.

  Donald Watson
4 months ago
Milton is a great mechanic I would refer him to anybody at any time .he saved my car many times great attitude

  Houston DeBerry, Sr.
4 months ago
I been a customer since 2009 .i referred numerous friends .great work good prices.Milton Garcia always take care of us

  Cathy Salazar
3 months ago
Milton helped me from my car trouble, he has good pricess , very affordable prices and he is a very friendly person.

  Shasha Washington
4 months ago
The prices are awesome!!! Milton Garcia is very friendly, positive and professional....

  Colin Grey
2 months ago
Excellent job!!! The staff is quick and gets the job done. Highly recommend!

  George Mcneal
4 months ago
Great Customer service very knowledgeable Great prices nice location will return again

  Walter Sun
3 years ago
Great customer service and value. Would definitely get more car parts painted if need be.

  melinda woods
9 months ago
Been rocking with Milton for years