Takoma Auto Clinic

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lindsay Fitchett
4 months ago
I reached out to Takoma Auto Clinic with an urgent need for my car. I am new to the DC/Maryland area and was desperate to find a new shop to take my car last minute. It would not start two days prior to holiday travels and I was in quite a bind. They were able to take my car in and provided timely and thorough service, even staying late the day before to make sure the repairs would be done in time for me to have my car for my travels. I was provided excellent and detailed information about my repair whenever I called for an update. I feel I was charged fairly for the complex repair needed. The customer service was kind, respectful, and empathetic over the phone. I will definitely be returning for future inspection and repairs!

  Jeannine aguilar
4 months ago
Jason and Chris were very helpful. Jason got back to me in a timely manner. He Let me know what issues my car had.gave me an estimate, asked if I would like to proceed. Few hours later called me and said it was ready. Great customer service and communication over at Takoma Auto Cilinc. Thank you guys!

  Amy E.
7 months ago
Excellent customer service and quality repair experience! After some strange noises from my mom's usually reliable vehicle, they were quick to get us in to diagnose the problem and kept costs very low. Highly recommend them!Service: General repairs & maintenanceService: General repairs & maintenance

  Holly Marie
6 months ago
For some reason, my steering wheel locked and I could not turn the car on. I read how to s on this but the wheel did not budge. I called these guys and someone came in 15 minutes. He had no luck either and went back to get another person. Finally, he was able to unlock it. They did not charge me and refused a tip. I m very grateful and despite living in DC, will use them for upcoming g car repairs.

  Rachel Sherman
8 months ago
Update: Amending my review due to management s fast response to help after the sales person forgot to leave my keys, resulting in several trips. I respect a business that cares about their customers. Just make sure you ask for price details ahead of time and be clear in communication with the person on the phone. Management and the mechanics do care so that goes a long way.

  Sean Gruber
8 months ago
BEST customer service I've ever experienced at a mechanic shop! Friendly and honest. Christian worked on our car and went above and beyond, even driving my car to where I work. Highly recommend!

  Dyrell Freeman
a week ago
Great service. I come for any problem that I have

  Mark Morley
3 months ago
Jason and Chris and there guys crushed it, went above and beyond to get me back on the road. I would recommend these guys all day Thanks.

  Wyse Magic
a year ago
Small, local and family owned. Quality work, fair prices and honest dealings. Johnny has been keeping my cars alive for years. You'll never go wrong choosing Takoma Auto Clinic.

  Darcy Mandell
3 years ago
Johnny was so helpful, responsive, efficient, and incredibly reasonable with pricing. I needed to get new tires and a new brake pad in the dead of winter with icy roads so that I could drive safely. I dropped off my car at 9:30am on a Monday and had it back by 1pm, and the cost was at least a thousand dollars below what I had expected. I love this place!Services: Tires, Brakes

  Ruben Zuniga
6 months ago
The worse I still waiting for them to call me to program the airbags after paying $450 to install some screws since I took off the deployed airbags and overcharged for it

  Tony Brunswick
5 years ago
Johnny & his team are fantastic. Honest, reliable, and very skilled. Been brining our cars here for years and can't say enough good things about this shop. It's a tiny little place but I never have to wait long for repairs or routine maintenance. I highly recommend.

  Camille C�ndida Le�n
5 years ago
Honestly, a girl couldn t ask for more when it comes to finding her first reliable mechanic. Johnny is sincere, honest, and professional. I ve always felt extremely taken care of since I brought my car in for a major fix last May. Since then, I ve brought it in for minor things 3 times, and Johnny always takes time out of his busy schedule to talk to me about the issues and fixes them without charging me a dime. I will not ever go to another mechanic even if I move from the area. Thank you so much!

  brad robertson
5 years ago
I brought my vehicle to Takoma Auto Clinic after an accident, and reported several problems to them. They looked at it the next day as promised, and called and told me what needed to be repaired, and quoted me a price. I asked them to investigate the front end suspension, brakes, and steering, to make sure the front end collision did not cause other problems that weren't immediately apparent. They said they would call me back and let me know. This occurred at 10:40AM. I did not hear from them again until 5:04PM that day. At this point the owner told me he was putting my keys in my car, and that I could come pick it up at any time. I was very confused, and eventually dragged out an explanation from him, that he claims to have called my cell phone, spoken to me, told me that the steering etc were all fine, and that I told him I did not want to spend the money on the repairs. None of this occurred. I tried to explain that he must have dialed the wrong number, but he got agitated and said that he no longer was interested in repairing my vehicle. I asked if he could hold the keys until the following day so I could come speak to him, and show him the record on my phone showing that the mysterious phone call never took place, but this shop is closed on Saturdays so that is not an option.I was not able to experience the work ethic or repair skills first hand, but strictly from the way this situation was handled, I can not recommend against this shop strongly enough.

  Kara J
7 years ago
I am more than happy to write a review about Takoma Park Auto Clinic. They are the most dependable, reliable and honest people in town. While in graduate school, Johnny helped me in every way possible so I could make the costs of repairs affordable. Johnny and his team are wonderful and they truly care about their clients! I mean it...don't go anywhere else!

  Tyrone Evans
a year ago
I think mechanics and doctors should be looked at in the same way... someone you can trust and knowledgeable. Johnny at Takoma Auto Clinic is one of the most authentic people I've ever met and he knows automobiles.

  Kyle Yarusso
7 years ago
Would definitely recommend! The other day my blinker started malfunctioning. I explained my issue, the guy quickly tinkered with a few things, and it was back to normal. When I went to ask how much it would be, he refused to let me pay anything for his services. Thank you again!

  Sara Pray
7 years ago
They have twice stopped the work they were doing to help me out with punctured tires. I was in an absolute bind both times, as we all know it's only a matter of time before you are stranded. The work is minimal and unappealing for shops just trying to make money, and I was turned down by 6 places before I found them! Now I wouldn't go anywhere else, they are amazing and really know the meaning of customer service.

  T Young
3 years ago
Great customer service amd fair pricing. Friendly family owned business which can be have it's drawbacks because they don't always have enough staff but they will let you know and also will try to help if you have an emergency.

  Kyle Dawes
7 years ago
Best repair shop in the area. Very professional and courteous staff. My husband always speaks highly of the team especially the owner Johnny. Highly recommend!

  Lauren Miller
4 years ago
Great experience with good local mechanics. Any problems I have with my car I'm taking it there and you should also.

  John Craig
5 years ago
They are always focused on keeping you for the long term. Not going to charge you for things you don't need or just checking something out.

  Terence Hayes
3 years ago
Johnny is the best. Honest and affordable. Can't recommend him enough

  Susan Alexander (Sander)
2 years ago
Great, prompt service. Been going there for years and never had a problem.

  Elynorre Herron
2 years ago
Always A TOP NOTCH THOROUGH JOB...MY MECHANIC FOR MORE THAN 25 YEARS..GREAT GUY. REFERRED MANY PPL.

  Thomas Dooley
2 years ago
The owner is always friendly they do great work.

  Michael DiSalvo
7 years ago
I'll never have anyone else look at my car. Johnny is the best.

  Nunya Binness
6 years ago
Honest and reliable. Solid quality work. Reasonable prices.

  Keith C.
2 years ago
Nice people, good work, reasonable prices.

  Seyram Boachi
6 years ago
Quick, effective and trustworthy service. Thanks, Johnny & your crew