Robern's Automotive Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Johan Arango
9 months ago
A couple of weeks ago I had to take it for oil change, I went home and waited for them to call me; they never did. So after about 5 hours I had to call them. When the car was ready I bought the car home. A couple of days later I was cleaning the car and I saw that one of my wheels had a big rash/scratch that was painted a covered up. My wheels were aftermarket brand new without a scratch and this was the only place that had taken my car in the last month. So someone at this shop scratch the wheel and covered up w/o telling me anything. So I wont be coming back here because of the lack of professionalism. I would have preferred them telling me and look for a solution, rather than hiding things. I don't trust this shop anymore.Services: General repairs & maintenance, Oil change

  Edwige Mendouga
2 years ago
These people have been taking care of my car for over 2 years. They are very respectful, honest and professional. I used to fix my car somewhere else. I had a bumper issue. They told me over $1000. I didn't have enough money. I decided to look somewhere else so I found Robern. Chico checked my car, he asked for $700 including services. Since that time, I always take my car to this place. I would recommend 150%. Women who don't know about cars like myself, please come to this place. Stop going where people take advantage.

  E Crewe
3 years ago
My 2005 pickup truck was T-Boned at an intersection. Robern s Automotive fixed it, and made it look like brand new. Unbelievable service. Great quality workmanship. Nicest staff. Tico was very fair, informative, and kind. He detailed the truck, too.

  bryan guevarra
2 years ago
Went there twice to have my car fixed. Mechanics are honest and charged a fair price for the repair. They went above my expectations. Will use their service if the need arises.Services: General repairs & maintenance, Auto A/C replacementServices: General repairs & maintenance, Auto A/C replacement

  Chelsea Andrews
4 years ago
I needed an oil change and saw that this place was around the corner from my house. I have to say that I am very pleased with the service i received. My oil was changed, tires given some air, car vacuumed-for 44 dollars. I have to say that this cant be beat! I was very happy with the service and would definitely visit again.Staff was also great!

  Barrie Jeter
3 years ago
Very good service! I brought my car in to have the motor and regulator replace on the back window. It was completed in less than an hour. Thank you to Obed and his team of mechanics! Friendly and professional!Service: Electrical repairService: Electrical repair

  Jeff Skoblar
8 years ago
Absolutely the best price, product, service and communication in town! Ask for Tico for body work.Note: I've been an ASE certified auto mechanic for 15yrs, I just hate hate hate body work! Point being that I know what I'm talking about.First experience:I was tired of my 2001 Cherokee being broken into via their faulty front door locks, so decided to remove them altogether and skin them over smooth (adding keyless entry at my own time and expense). On a budget and aware of what I'm talking about, I shopped every body shop in the metro area. Tico at Robern's gave me a quote on the spot which was literally less than half of the next best estimate. I was skeptical, of course, but decided to see what would happen.It was winter -- primetime for body work -- and they were expectedly busy. They told me three days, then called in two to tell me it was ready. The work was flawless and then some. Being cheap, I opted to forego the pin-stripe decal, but they included it anyway, free of charge. They also washed the SUV for free. Who does that?!Second experience:My wife's 2008 Accord was hit while parked on the street, damaging the r/f fender and door and destroying the mirror. Progressive was willing to pay the $1300 difference over my $500 deductible, as well to increase my premium on account of living and parking within city limits. Robern's replaced and painted the fender, repaired the door, and directed me where to purchase a used mirror (electric adjustment and heated -- $335 from Honda, $55 from Brandywine (ask for Ross)), which he also installed, for a total of $450! If you're not counting, that's a complete, professional repair -- two body panels and an electronic mirror -- for less than my deductible! They washed this one, too.Save time, loads of money, stress, etc., get professional results, and support a local business. You cannot do better than these guys!

  lord-ahli omega
8 years ago
Like a lot of other folks who live in the area, I like working on my car but don't have the time or tools for complicated stuff.Robern's has all the technical know-how as well as good honest technicians. I always ask for Tico. He has great customer service and even better mechanical skills.Areas of improvement would be parts ordering. They use a local parts dealer with pretty high prices. I usually order mine online from RockAuto and just put off the repair for a few days while I wait for delivery.Take your car here for everything: From oil changes to Engine repair. (They don't install tires. Go to Coscto for that!)

  Kareem Harris
a year ago
Robert provided a solid quote, followed by solid service. I had my transmission replaced and my vehicle is up and running beautifully.

  Irma M
6 years ago
My entire family has been going to Tico for over 20 years and hands down he is the best mechanic. Always has the best price, fast and reliable.

  Paulisconi
2 years ago
They did the job without telling me how much it would cost first and I think they overcharged me. $250 to replace a door handle, I probably won't be going back.

  gregg harris
4 years ago
Found this place while at a nearby restaurant so happy they are thorough with their cleaning here inside and out my car look just as good as new

  Ad�le d'Alleray
4 years ago
Best mechanics in the whole DMV!

  jessica
6 years ago
They worked on my car twice best price, honest , fast

  Maria Elena Montero
2 years ago
Great team! Great service! Honest and dependable!

  Cesar Perez
3 years ago
Good value for mechanic pricea

  Tangela Runion
a year ago
Very knowledgeable mechanics!Service: General repairs & maintenanceService: General repairs & maintenance

  Megan Sanchez
3 years ago
Knowledgeable mechanics and fair prices.

  Rachael Darrabie
7 years ago
best mechanic in metro dc area

  Mona Langston
4 years ago
Great family owned business

  anubhuti mishra
3 years ago
Great and fast service