Prestige Auto Body Inc.
4.7 (187)
928 Philadelphia Ave, Silver Spring, MD 20910
(301) 578-8779
prestigeautobodyinc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ed Jean
a month ago
Have had two cars repaired by the folks at Prestige. The quality has always been top tier, and I'm always aware of the progress. Great shop.
Patricio Alvarez
a month ago
It is a nice place, very efficient. The staff are very kind , and the service they offer is incredible. I would recommend this place for any repairs your car could need.
Bubby R
5 years ago
Car looks dope! Jorge and the Prestige team went far and beyond what I was expecting. They finished the repairs in less time than estimated and MUCH quicker than I thought possible. When I had issues with my insurance company, Prestige worked quickly to resolve the issue. Can't stress enough how great my Honda looks given the damage. All gaps, lines, and color match couldn't be better. Highly recommended!
Darcia Bowman
4 months ago
We ve used Prestige on three different occasions for auto body repairs. They do great work, provide regular updates to keep customers informed of progress, and the customer service is excellent.
Tedy Birru
3 months ago
Best place to fix your car. When you go there ask for Camilo he is great!!!! I recommend prestige for everybody. I met them through State farm they are really great.
Sherry Trana
6 months ago
I had a Great experience with Prestige Auto Body Inc. Alex handled my case he was very professional, communication was great, and they even have a status update system with the progress on your vehicle through text pretty awesome! Right now, it s hard to find a place to fix your car in a timely matter and hard to trust just anyone. Prestige auto body Inc. Thank you for your hard work. Appreciate you all. I would definitely recommend this place.Service: Painting
Jennifer Eisenberg
a year ago
Carlos and Prestige truly raised the bar for professional, quality service. After an unfortunate collision with road debris, I took our Prius to to Prestige to patch a tire and replace a bumper. Very easy as a State Farm preferred shop - car looks great and they finished two days early!
Laurie
3 months ago
The mechanic and body guy extraordinaire Camilo went above and beyond the call of duty. Since he pulled off paint removing some duck tape, he painted that quarter panel no charge. Car was ready 2 days early. He kept in touch.
Tamekia Williams
4 weeks ago
This location did a great job on my vehicle in a timely manner , despite delays ive been hearing with other body shops .
Steve Heiner
8 months ago
I was rear ended at a Red light on July 31, 2023. Had a damaged rear bumper and a broken clip on my car. I chose Prestige Auto Body in Silver spring, MD. I saw they had some very good reviews on here so I thought to give them a go. I am so happy I did. I took the car to them for an estimate and I agreed with their estimate about rear bumper replacement. They told me they wouldn't be able to tell if any more damage was caused until they get the bumper off. Once I told them to go ahead with the repair the new bumper was ordered right away. They had my car for a total of four days while I had a rental from Enterprise. They sent me texts when they were working on the car and an estimate when it would be finished. Got my car back on a Saturday before noon. They told me that there was more damage behind the rear bumper and that was repaired as well. My car was detailed and washed very well. They even vacuumed the inside. I was very happy with the way my car looked when I picked it up. They told me the the paint job on the rear bumper was guaranteed and that if it should chip in anyway to come back and they would fix it. Over all I am so very happy with my experience with Prestige Auto Body, INC in Silver Spring, MD.
Forty
6 months ago
Kind good people, great customer service, reasonable pricing. Efficient. They did a awesome job on my 2006 Mercedes E350. Looked brand new. Thank you Alex and Wen! Will recommend anyone to go this shop.
Jamie V. Lee
2 weeks ago
I was very pleased with their work and keeping me updated on the progress of my car repairs.
Starlin Mireles
5 months ago
So this ppl here starting from the manager which is a girl is so disrespectful and unprofessional don t ever take ur cars here to get fix also they admitted on the fone how they keep ur car sittted for days to say that it took em long so they can rip your pocket or ur insurance pocket also called me after 2 weeks almost 3 wit my car tell me they couldn t give me my car today literally 20min after they re closing when they told me it ll be ready today by 4-5 tell me they gotta send the car to another shop bcuz this nd that but I caught em in all they re lies somebody would tell me something they manager acting tuff tell em somethin else to and so ignorant that doesn t know how to treat a customer at all my car literally has jus a little scratch that s taken wit a lil buffed but they tell insurance they have to replace it for a little dent I know they took it out and painte it to keep all the money she also Hispanic and since I m skin completion dark she though I don t speak Spanish racist to
R Smith
4 months ago
I just wanted to thank Alex and Mrs. Wen for all of their assistance in getting my car fixed! Great staff and excellent service!Services: Painting, Body & TrimServices: Painting, Body & Trim
Rashiea Miller
7 months ago
SCAM! Stay away from this body shop. They steal car pieces off your car. My car was totally fine when I bought it in besides the cosmetic bumper damage. When I picked it up I my brakes and acceleration didn t work. I took it to my mechanic shortly after and he said my parts were old and rusty! So they switched my pieces out! My mechanic just did a through inspection prior to taking it to this body shop. I didn t pay attention to the negative reviews initially, but once I did, I saw that it was eerily similar to what I experienced. Please do yourself a favor, and click on the one star reviews, and you will get the real reviews. I wish I would have saw that before taking my car into this shop. I m going to the news station, I have a lawyer and I m on a mission to expose them. Stay away you ve been warned!UPDATE: Please don t believe anything they say first of all they aren t this luxury shop they claim to be they work on all used vehicles.I didn t see anything exotic while visiting a couple times that s the first lie. They come off like they re this prestigious exotic body work shop when they are truly the definition of BASIC. Everyone pretty much in America is driving a used car. Although my vehicle has 140k miles I take GOOD care, and GOOD maintenance of my car. It s not an old used lemon bucket. It s nice, Google 2011 Chevy Cruze. I never miss a scheduled maintenance. Now days everyone has a used vehicle, not a shocker. That s all you work on is used vehicles. I never looked at the bad reviews of Prestige Auto Inc.( I trusted them) and their positivereviews, but as soon as I picked my car up it wasn t braking or accelerating fast like it usually does. They told me they would not foot the mechanical bill. Again I had NO PREVIOUS MECHANICAL ISSUES with this car prior to taking it in for bumper repair besides replacing the rear shock because of a pot hole. I m not into defaming, or ruining people s reputation that s not the person I am, but I m also not going to sugar coat anything or let people take advantage of me, and I feel this body shop tampered with my car. I sent my car to MY dealership/mechanic because I didn t trust them to do anything to my car. You did not offer to ride with me, you offered for another one of your mechanics to take a look. Absolutely not, anybody with sense would go to their trusted mechanic if something went wrong with their car. I really believe half of these Google reviews are fake and paid for. I m just trying to do my due diligence, and make sure people research thoroughly. I wouldn t want to see anyone being scammed. They are very unprofessional, liars, horrible customer service, and quite frankly, I believe that they are thieves. They offer the same solution to the people who left negative reviews take a look at our cameras . Cameras can be tampered with. They had horrible attitudes when I was just trying to figure out what happened with my car. They also held my car for an additional week and my insurance claims adjuster thought it was strange they hadn t finished a simple bumper repair in two weeks, but put in another supplement the day I was supposed to pick my car up. Which stayed an additional 5 more days. Please check for yourself and look at the negative reviews. Added below is my mechanic document stating my car was in need of no additional maintenance prior to taking it to this shop besides a rear shock. Please be aware. I think it s sick people prey on people because they can t make money the honest way. Maybe you can t afford your own bills? Your shop isn t even the best shop out here, it s not a luxury shop, it s a basic body shop that works on used cars and every now and then gets a luxury vehicle. Please don t act like you and your workers are are rich, or have any type of rich clientele, you probably are barely being paid anything, I guess you would have to result in scamming. You work a 9-5 like I do. The undertones in your follow up response along with your unprofessionalism on phone calls tells me everything I need to know about you guys.Service: Body & Trim
LaJuan Miller
7 months ago
This is NOT an exotic shop, just basic car servicing. The images are questionable! This shop practices THIEVERY, and will still the drawls off your back if you are not looking. If you service your car at this business and don't mark each part on your entire car, including taking a photo of your mileage too, then you have just given them the opportunity to steal property from your car! BTW, here's some advice, don't even patronize this place, take your business elsewhere because when they're done servicing your vehicle, they help themselves to your car parts as well, replacing them with old, rusty non working parts and you're stuck with another bill! In hindsight, they are actually getting paid twice; robbing you by stealing and then selling your car parts, and getting paid again! Clearly, I am not lying about this just check the reviews for yourself and then determine whether this is true or not!Service: Painting
Julia Paradise
a year ago
Great shop. We've used them twice and have been completely satisfied with both the body work and the service experience. Staff are lovely, work was expertly done. Our car was ready days before we were expecting it, and came back cleaner inside than we left it! Highly recommended.Service: Body & TrimService: Body & Trim
luis antonio
2 months ago
I would not recommed this place they steal pieces from your car and aside that even if they don't fix car car they charge you 100 dollars for every day you have the car there when they talk to you rude people
Yasmine Daniels
3 months ago
Highly recommend this repair shop! Quick, easy and stellar job, at a good price!
Viviana A.
a year ago
Camilo was very helpful and flexible with schedules. After a bad hit-&-run damage (basically the whole passenger door was bend in and crashed) on my car, they were able to fix it and made it look as if nothing had happened. I am very happy with the service. It took less time than I expected for such damage so definitely I highly recommend this shop.
Sarah Cody
a year ago
I recently had some repair work done by Prestige Auto Body and they handled it seamlessly with the insurance company. Carlos was my contact and was professional, prompt and communicative throughout. They are very close to my home as well so will become my go to if I need repairs again in the future! I highly recommend!
Margarita Cruz
a year ago
Prestige was the 5th shop that I called the morning we found our vehicle had been vandalized and was immediately received with professional and high quality service from Wen. She made the process very easy, provided tow company they work with and communicated with our insurance company very effectively. She was very knowledgeable and made us feel we were dealing with a very competent shop and personnel. I will update but at this point we are extremely happy with the service provided at this establishment by Wen and highly recommend.Services: Auto windshield repair, Tires, Body & Trim
Monica Ettinger
9 months ago
If you need body work done on your vehicle, I would recommend Prestige. They were great with customer service communications, worked efficiently and quickly to get my car back to me.
Richard Bird
a year ago
You usually understand how a body shop visit is gonna go. They re gonna be focused on the car and not focused on customer service or communication. That s the exact opposite experience you ll get at Prestige. Not only are they amazing at the work they do, but they re kind. They make sure you feel comfortable and communicate with you every step of the way. They go above and beyond to make sure that your experience is top-notch. You have plenty of choices when it comes to a body shop, but you d be making a mistake to not choose Prestige!Services: Tires, Body & Trim
K Herndon
a year ago
Prestige serviced my SUV for auto body repairs. They did an EXCELLENT job! And the front office staff is highly professional. But they stay booked! You may have to wait a few weeks before they can get your car in for repairs.
Kevin Von Danz
a year ago
Prestige Auto did an amazing job. Carlos kept me informed through the whole process and they finished my vehicle repairs a day early!! I would highly recommend them to anyone in need of repairs.Service: PaintingService: Painting
Misha Hurd
2 years ago
Wen is simply the best. Most shops I called wouldn t see me for two weeks, and Wen said they could see me the next day. She offered to help me with coordinating my rental and provided excellent customer service at every step of the way. Carlos was also great with updating me about the status of my vehicle. Thank you to Prestige Auto Body! 10/10 recommend.
Joel Drexel
3 years ago
Prestige was great! They worked well with my insurance company (State Farm) to get me back on road quickly after being rear ended. Their quality of work is superior and they were friendly and helpful throughout the entire process. They kept me informed of the progress along the way and even managed to complete my car a half day ahead of schedule. It looked better than new when I received it! The whole process was very simple and took minimal effort on my part. I'd highly recommend their services especially if you are a State Farm customer or in the Silver Spring area.Service: Body & Trim
Mina Youssef
5 years ago
Great service from the initial estimate through completion of the job! The team ordered the parts immediately and kept the schedule that was originally discussed. They worked quickly to get us back on the road. They were reasonably priced and easy to work with. They were very honest with us and didn't pressure us into doing any additional work. We would definitely recommend them and return to Prestige Auto when the need arises in the future.
Ge�rgia Oliveira
4 years ago
They are the best at what they do. I arrived in Prestige sad and with my car badly damaged. Prestige promised me that my car would get out of there better than when I bought it. This became true. Prestige delivered my pickup truck to me earlier than expected and much better than when I bought it. I am extremely happy with my "new" car.Thank you Prestige Auto Body!You are 1000!