Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wyatt Duncan
6 days ago
Had my keys locked on my car. Called AAA and the guy was here in less than 5 minutes. Tristan was friendly, helpful, fast, and jovial. I've never been to Grant's personally, but if Mr. Tristan is anything to go by, I imagine they're proficient and friendly.
Grace McNicholas
2 days ago
I cannot recommend Tristan from Grant s highly enough. We were in town to visit SU, and our car broke down. Tristan arrived quickly and fixed our car on the spot within minutes. He was friendly, kind, and professional. Thank you Tristan for getting us back on the road!
James Lenox
5 months ago
I used AAA for an issue with my car and they first had KA towing as my company that was supposed to tow me. After numerous calls and nearly 4 hours where they obviously blatantly lied about when they would be there AAA sent Grant's towing. Got there very fast, were very friendly and I would highly recommend them for towing. KA I would recommend gets it's AAA contract pulled and doesn't deserve a business if that's how they treat AAA customers. TRUTH.
Lita Hetherington
2 months ago
I was driving a friend car and the car stalled out. And couldn't start Mr. Ray came and he was an excellent toll driver. I give him a 5 professionalism well spoken and Answer all the questions and concerns that I had. He gives a 5 plus plus be safe to all God Bless
Sharon Petrillo
4 weeks ago
Tristan arrived in about 45 mins less than than the 2 hrs AAA stated. Very personable & knowledgeable. Had me up & running in about 15 minutes. Great job Tristan, Thank you! You deserve a raise!
Scotty Bippen
2 days ago
Tristan was Awesome!! He came within 10 minutes and was super fast and professional. Couldn t have PAID TO DOLLAR for better service. lol He is the MAN!!
Annalisa Motes
a month ago
I accidentally locked my keys in my car, in The Grocery Outlet parking lot, with a cart full of food and only an hour and a half before I had to be to work. I called USAA Roadside Assistance, who dispatched "Tristan" with AAA at Grant's Service Center. I was totally expecting to be late for work. Tristan called me and said, "Don't freak out! I'm on my way!" He arrived within a few minutes and had me on the road to work! Awesome guy!
Eryn Fowler
a week ago
Ray helped me with towing my car after an accident. He was very nice and worked fast. I would 100% recommend.
Akayla
2 months ago
My brother was driving a friend car to take me to work and was hit by another driver. Mr. Ray was the one who came and provided us with a tow, Ray was super nice and sweet. I give him a 5 star, he arrived quickly and Answer all the questions. Thank You!
Gerrod Butler
2 months ago
Tristan was amazing. I was locked outside of my car on a cold rainy day and he had me inside my vehicle in less than 2 minutes. It was completely insane to see how quickly and easily he got into my car. He was informative, professional, and a master in his craft. Tristan, you are much appreciated.
Alexander (Fireforge)
a month ago
Good fast reliable service, got my car inspected and up to date in a few days. Regular mantinence usually takes 30 minutes. Prices are very reasonable with a good lot if you need to leave your car overnight. Highly recommend.
A S
a week ago
My car battery died out of nowhere. I called for help as I needed to be somewhere in the next hour and a half. Tristan from Grant s Service Center saved the day. He was a huge help and solved my issue. Within no time, my car was up and running again. Thank you, Tristan!
Lorna Rock
3 months ago
Tristan came within minutes. Assessed the flat tire. Pumped up the spare and checked the other tires for pressure. All were good. Told me I definitely would need a new tire. In the mean me he was informative, polite and helpful concerning tire information. Set my mind at ease. A ND told me how to send info to my insurance company as I paid with a credit card. Very professionalHighly recommended.
Meghan Carroll
4 months ago
Had to call AAA twice in one week and was assisted by Tristan at Grants Service Center both times, once for a lockout and the other to change a flat. He was puntual, easy to communicate with, super personable, and overall just incredibly helpful. Hands-down some of the best experiences Ive had with roadside assistance.
Ginger Williams
a month ago
Tristan helped me out today with a tire change. Prompt, professional, and super pleasant. I would definitely call again!! Great service.
Lovely Brown
2 months ago
Ray did a excellent job he was very friendly and very knowledgeable. He also was good with communication about where he was and did not wait long for him at all would definitely recommend him. Thanks ray.
Addison Cook
3 weeks ago
Tristan was amazing! I had a flat tire and he arrived within 30 mins. He was super quick, friendly, and helpful. Thank you Tristan and Grants !!
Cecilia Hardison
a month ago
Such a great place. Real mechanics here not just part replacers that try and up-sell like you find everywhere else. It is so nice to have honest mechanics that get the job done right the first time, friendly (not the fake kind either) and are very reasonably priced! So far they have serviced 3 of our vehicles and each experience has been beyond fantastic!
Alisha Tucker
a month ago
Called AAA due to a dead battery... was told sometime would be out in about an hour. Tristan called and said he was 10 minutes away... had me up and running in no time! Going to visit the service center for an oil change based on my interaction with Tristan!
Pam Piazzie-jones
a month ago
Ray was very professional and speedy to pick up my vehicle.
SHELLY MILLS
4 months ago
Very expeditious, kind and friendly service. I expressed to the gentleman,Christian, that my family member had passed. Not only did he Express his condolences when I told him, but before we parted, he also expressed his condolences again! Thank you so much for the great job and thank you for being so sincere and sympathetic.
Deborah Robinson
2 weeks ago
Ray was fantastic his fast service was very much appreciated!! I used AAA and normally I have a 2hr window but I was waited on within 10-15 minutes of the AAA call.
Santosh Regmi
4 months ago
My car battery was dead so I called the dealership, they said I had to wait 89 minutes. However Tristan showed up within 2 minutes and saved the day. Great customer service, informative, fastest delivery, and awesome personality. I really appreciate your help! and Merry Christmas!!!
Hope Green
4 months ago
Tristian was great. He came to our home to replace my car battery. He tested my battery and the battery was good and didn t need to be replaced. He cleaned the corrosion and serviced it. He explained our options and steps to take.I appreciate his HONESTY and INTEGRITY and not just making a sale.I HIGHLY recommend them.
Debbie S
3 months ago
My battery died a few days ago, so I called AAA and they dispatched Tristan from Grants Service Center. He was very polite, friendly, and professional. He diagnosed the problem and explained my options. He was great to work with!
Trent Spicer Davis
a week ago
Tristan had me back on the road in minutes, and arrived just as fast. Great guy, and very knowledgeable. A+
Lana Foley
a year ago
A HUGE thank you to Tristan at Grants Service Center for being FAST to get to me and getting my keys out of my locked car!! He was super friendly and made the process effortless! It was going to be one of THOOOOSEEE days and he turned it around with a smile and an awesome attitude! Thank you again, Tristan!
Ngozi Ngwaba
2 months ago
Tristan is the best! He arrived much sooner than expected and changed my tire (including cleaning and adding air)! Thank you, Grant's Service Center!!!
John Murphy
3 weeks ago
My car unexpectedly broke down on the side of the road and a nice man named Ray came to the rescue in less than 10 minutes and towed my car for me and gave me a free ride back to the shop as well. Fantastic experience and i would recommend their services again!
Keiana Stroman
a week ago
Ray had excellent customer service! Took my car to where it needed to be and was patient every step of the way! Thank you Ray!!!