Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Barbara Brownridge Walsh
8 months ago
I have brought my BMWs to Ultimate Auto Works for over 30 years. You can always expect and receive perfect, honest work. George & Susie are warm and friendly. I would not think of taking my car anywhere else!
Alan Seldin
a year ago
George and Susie run a great place. George is a terrific mechanic and is honest and skilled. Susie great in keeping the front of the shop going. His prices are fair, quality of work is excellent. BMW is a specialty. My go to answer man for my Bimmer. Exceptional shop.
Eleni Pallas
3 years ago
Reliable, honest mechanic owner George has been our go-to- person for our family cars for 30 years. He tells it like it is, helps us make decisions about our cars and keeps us safe. Our entire family trusts him and strongly recommend his services.
I Menezes
7 years ago
George is a very knowledgeable mechanic and clearly knows the BMW well. He took his time to diagnose my coolant issues rather than just replace parts without due diligence. He is also is the first mechanic in 16 year to voluntarily show me the parts he replaced and explain clearly what was wrong and why the replacement was done. My car drives very well now.
ron jones
6 years ago
George and his wife Susie treat me like I am the most important customer they have. George always goes above and beyond for me. He recently solved a vibration problem in my car that no one else seemed to be able to comprehend. $32.00 in parts and I was on my way with no vibrations in the car at all.If you want 1st Class treatment every time, if you want honesty every time, Ultimate is the place to go. Ask for George and or Susie.
ucsolutions
8 years ago
The experience at ultimate auto works is TRUST along with friendliness. George and his wife Suzie were very helpful throughout the process.George gladly answers any questions you may have, IF he has not already covered them beforehand. The guy went over our 3 series BMW convertible as if it was his. When this happens! You might become concerned about the price, and for good reason! Have no worries this family DOES NOT operate like that. My car runs great! All the problems are fixed and at a price that made going to Ultimate Auto Works in Rockville perfect. I want to write this review honestly,because they deserve it. I found them to be a genuinely caring repair shop. Thanks George and Suzie.Paul A Carter Rockville, MD
jurij m
6 years ago
Have been going to this family owned and operated repair shop for many years. Can t say enough about George for his honesty and his superior service. At Ultimate you will not pay more for quality work, outstanding service and promptness. In the past, other repair shops and dealers have steered me in the wrong direction. Not at this repair shop George will always steer you in the right direction with his honesty and fairness. There is no upselling for unneeded services or overcharges for unnecessary repairs. Totally trustworthy and superbly competent! You will always get outstanding advice on options, and what s worth spending money on or not. Best repair shop I have used in the Rockville/Bethesda/Gaithersburg area. Furthermore, George is very knowledgable in BMW technology and automotive technology, in general. He is constantly updating his competency as displayed by the numerous certifications and courses taken in the office.
Gin Hinnant-Thomas
7 years ago
My nephew referred me to George so I new I would be able to trust him. George will identify the issue and explain it to you in laymen's terms. If there are multiple issues he will prioritized them. I thought I was having a problem with my breaks because they were making this funky squeaking sound whenever they got wet. George explained that the previous mechanic use cheep parts but they worked just fine and I didn't need to replace them.George has gone above and beyond to identify problems with my vehicles and keep me on the road. He is definitely a 5 star guy!
steve jones
8 years ago
Recently took my BMW for major repair, experience was awesome. The staff is knowledgeable, friendly & very efficient. They supplied me with a loaner car, kept me informed and delivered my vehicle back to me as promised. I recommend Ultimate for all repair needs. I've personally been a customer for over 8 years.
Shelly Carter
8 years ago
I have been taking my cars (Hondas and Acuras) to George for close to 20 years. He is very knowledgable and honest. I have recommended him to many friends and all have been very satisfied. He or staff have gone above and beyond to help me a few times over the years. For example on my son's graduation day my car failed to start. They picked the car, gave me loaner and had mine ready by early afternoon. They didn't even want to charge me for coming to get the car, but I insisted because they really saved me that day. You can not do better.
GC Epic
5 years ago
George has always been a great help with our cars! He s very detailed on what needs to be repaired and replaced, making sure to fully inform you with the process. Well worth the trip, this is a great family business!
Eric Maurice
3 years ago
I love gorge! I've been in the dmv for almost 6yrs he's the only one I will ever trust with my cars. Very knowledgeable, trustworthy, great communication skills, furthermore he's great at educating you through the process os the services he's providingServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Air conditioning, Battery, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Air conditioning, Battery, Oil change
Nick Janouris
5 years ago
I was overdue to get my oil changed and when my car started making crazy sounds, they were the only shop in the area that would help me on a Friday night an hour before they closed. The owner was helpful and nice to chat with. I ll be coming back whenever I need work done!
Arjan P
3 years ago
George and his wife and the best. Great quality work, will tell you truth unlike some other mechanics.
Richard Levy
7 years ago
George is the gold standard. In George I trust and so can you.
Matthew Foley
7 years ago
Great work. Very happy to find an honest mechanic.
Dimitri T.
3 years ago
Very good mechanic. Been going there for ages.
Stan Stammers
9 years ago
Labor Rates are more expensive than Dealerships in area. Crazy
Gor Melik Stepanyan
6 years ago
AFTER GEVORG JANAPRES GEVORG JAN