Rockville Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mostafa Mousavi
7 months ago
KEEP AWAY. This is a fraud. I went there for inspection, and they asked me to change something on the weel that costs me $1100. It makes my car never like before and I got many following issues, and they didn't want to take responsibility.

  Neil M
a year ago
This people are complete fraud. I went for inspection they told me they have to replace brake rotors (and pads possibly) because it has rust on them ( which is common in North American cars) including labor I was quoted for 600+ USD.Very second month (After 30 days) I took it to other mechanic and the car passed the test without any hesitation. Because my brakes were done in 2021 only.I can not believe for 85$ cost of inspection , these idiots let the business of prospective customer go away. Complete fraud. The name of guy is Gary and company....They used tobe liberty gas station , now it is Exxon. But Fraud is Fraud.Service: Vehicle Inspection

  N
2 years ago
Went for inspection and to replace my windshield wipers. Charged me $100 for the wipers when it should have been closer to $40 ($20 for parts and $20 for labor). They gave me a huge list of things to do to pass inspection so I'm going to take my business elsewhere and get these things done for much cheaper.Also the guy was trying to get me to change my oil when I did not need it to be changed yet and wanted to charge $45 for tire alignment and got angry at me when I said I did not want the tire alignment.They were also half an hour late with the inspection.

  WeBurnTires
2 years ago
I took my motorcycle in today for a maryland state inspection. They were able to schedule an appointment for the same day and I was in and out in less than an hour. The price was very fair too. I highly recommend these guys for state inspections, ask for Gary!Service: General repairs & maintenanceService: General repairs & maintenance

  Kristen Solocinski
4 years ago
Went for a state inspection. The guys were super nice and fast. Told me about a few things that will need to be attended to within the next year but didn't pressure me to do anything right away. I'm always nervous going to a mechanic as a woman who doesn't know a lot about cars but these guys were honest and didn't take advantage.

  M T
7 years ago
I went to this service center for auto inspection. They gave me a list of things that needed to be fixed before passing the inspection that were as follows: two front pads at $220 material and labor (several other service stations near by quoted me $180), headlight restoration $139 (several other service stations quoted me $80 - $100) and rear plate bulb replacement at $49 (others quoted between $10-$20). So I decided to have the work done somewhere else.Once the repairs were completed I went back to them to have the car reinspected. At my first attempt I was told that the gentlemen that does the inspection is not there and I should come back the following business day after the long weekend. On my second attempt they again told me that the gentleman that does the inspection is not available and I should try the next day. On my third attempt I was told the same thing which was not acceptable and when I asked if I can have a credit for the service, inspection fee, that I never received, the associate advised me that he can't give me a credit and he can't do anything about it.I understand that they are in business to make profit but what I don't understand is why are they gouging their prices?Why aren't they refunding a consumer whose service they could not deliver? - or was all the fiasco because I had the job done somewhere else ?!?

  Gary Shorts
a year ago
Professional, friendly, and awesome customer service. Today seemed a little slow at the shop, so I was in and out. I recommend this garage for your vehicle inspection!!Service: Vehicle InspectionService: Vehicle Inspection

  TJ TJ
6 years ago
Went in for simple oil change for an 09 lexus es350, car came back with my instrument cluster lit up like a Christmas tree. When I told them I had no lights on before taking it in, they denied it and basically told me it was my fault and had to pay them extra to diagnose and fix it. On top of the unbelievablyear ridiculous service and bad attitude from the staff, the shop is run by an old racist hick who makes jokes about Hispanics in front of other customers.

  Jessica J
a year ago
I came here for my state inspection for my car and bike. They were awesome and really seem to care about their customers. Thanks guys!Service: Vehicle safety inspectionService: Vehicle safety inspection

  Darren Gladstone
a year ago
I bought a car last month, these guys did the test and passed everything. Now the brakes need fixed, I go back and ask how it passed the test. They got argumentative and not helpful at all. Taking my business elsewhere.

  Julie Kim
10 years ago
CONSUMER BEWARE!!! This is a shop of thieves. I wish there were a lower rating. I had the misfortune of using this shop to replace an alternator. A battery light remained on so I took it back several times. They said they tested battery and it was fine not sure why the light was on. Less than a week later the alternator burned up and stranded me out of state. When I had the car repaired out of town, the mechanic was shocked. The part was not installed correctly. There was a loose battery cable which accelerated the burn out. With one simple diagnostic test plugged under the dash the code revealed the problem. I returned the part and no surprise it has been over 4 weeks to "get the money back from vendor". I paid them with cash. Don't make the same mistake I did.

  Maddyy
4 years ago
went for a MD state inspection. Guys were super nice and pro-active.within an hour they have finished car inspection and was ready to go.would recommend to everyone.

  William Dulin
9 years ago
My family has been taking every classic to modern car and truck we own to these guys for years. From the front office to the service bays, these guys know their stuff and get the job done. Whenever anyone asks me where they should go for repair work, I send them to RSC.

  Elad Silberring
7 years ago
fair inspection, I went to another place and this one was much better, I wouldn't recommend bringing your child with you as they smoke everywhere and speak dirty but I got a 50% cheaper offer for passing the inspection so all in all if you have an old car and don't want to pay too much for passing it this is the place for that

  C Carbajal
7 years ago
I got to the shop and they were very professionals and got inspected my Honda Rebel motorcycle very fast service, great job Mr. Gary.Thank you,

  o 0
3 years ago
Due to Covid-19 MVA became slowest place in the US. This place finished my need in 8min that could take 3weeks at mva. I hate MVA. Head of MVA should be fired.

  Dave Jones
a month ago
No words could describe this place

  meTimetraveler
4 years ago
Took my car i had just purchased for an MD saftey inspection. They were fast and explained everything.

  David B. Miller
11 years ago
Honest and good to work with. Have taken care of my car for several years and it works great. Will continue to do business with them.

  Ben Katz
3 years ago
Gary and Robert are TOP NOTCH. Honest and reliable been going there for decades...

  Susan Just Susan
7 years ago
Honest and upfront about everything. These guys rock

  Joseph Barrett
3 years ago
Inspection dude was out with COVID.... Rip

  John Cassullo
4 years ago
Just ok.

  Nick P
7 years ago
Never going again. Awful vibes.

  James Sylvester
2 years ago
I was very pleased.

  Sam
a year ago
Not professional.