Park Road Auto Services Inc
4.7 (27)
202 Park Rd suite b, Rockville, MD 20850
(301) 762-8345
parkroadauto.com
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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sergei K
2 months ago
He lies and that is the worst part!My experience with this garage has been nothing but NOT fast and ABSURDLY expensive. For example, I paid $140 for one screw in the wiper motor - see the photo. Worst part is that the old dude lies promising to look at your car tomorrow and then the car sits there for days with no phone call, no update as if only he is mortal and we are not, and we have all the time in the world, no plans, we don t need our cars and so on. I suspect that this garage has fleet contracts with nearby vendors - and he perhaps is obligated to prioritize their vehicles - I don t know why he treats regular folk like me with such disdain. Oh, well, if you have a spot by the metro station you can afford to do whatever.
Dr. Veronica E. Hayduk
5 months ago
Love Park Rd Auto. Very fair and honest. They do good work too. Best of all, no nonsense to needed repairs. In past, dealer may suggest X. When I ask the guys at Park Auto, they tell me no, I don t need X and show me why.
Captain National Express
5 months ago
(Random Event) (New Series) (New Episode)During the normal visit to this town, the one man I randomly ask is the associate assistant where the room is, he said go transfer to the next location which is next door. Where the restaurant is. He told me there s no restrooms there. However the bathroom is disabled and not available for customers in service. Because due to the fact they don t have them. Usually next door where the restaurant is.
EZ Antoniou
3 years ago
Once my warranty ran out, I needed a place I could rely on to take my car for service. Park Auto is perfect - great, fast service at a reasonable cost. The shop owner, Steve, is knowledgeable and well known for his honesty and integrity. Five stars from me!
KaiBreezy Ain t Easy
4 years ago
I recently bought a Jeep from a terrible dealer and Steve the shopper owner and his team are amazing. He helped me to get my truck in top shape and running smoothly in a timely fashion and affordable cost. He and his team try their best to get your car rolling. I definitely recommend
Rachel Minich
2 years ago
Great customer service, communication, and honest workmanship. Steve is a pleasure to work with, and won't settle for anything but a job done perfectly. Especially in this industry, trust is of utmost importance: they not only deliver, but exceed expectations relating to this vital necessity. Highly recommended. Thanks, guys!
Wendi B
7 years ago
Honest, dependable, no bullshit mechanics who truly have their customer's best interests at heart -- and that is a rarity in the automotive industry. I and my family will be bringing all of our cars back there. They are extremely fair and have saved me hundreds in maintenanceOn the opposite side, these guys have very good attitudes. They are bikers - and are awesome by association! :)Bottom line, if you want mechanics who know their stuff and tell it like it is, go to these guys!
Cristiane Cole
9 years ago
I only take my cars to Steve at Park Road Auto. He treats me with courtesy and respect. He treats my cars as if they were his own. He goes over everything to make sure every part is working as it should. He also takes the extra time and care to find a better price, if he believes a new part is overpriced. He knows I don't want my car breaking down on the road, so his work is such that I hardly ever see him, except for my yearly maintenance check. I can't recommend him or his work more highly!
Erika Roers
9 years ago
These guys are great. I've taken both my motorcycle and Mazdaspeed 3 here for service...best price in the area with honest service. Very friendly, down to Earth and willing to work with you. Family run shop that I will definitely continue to use for my maintenance.
Alex Hamm
11 years ago
Mostly competent, but they offer very poor service and are willing to take advantage of you. I went there for a state inspection and Steve failed the vehicle on one point because he thought he heard a rattle and thought that it might be the suspension. Failing something on a hunch isn't good enough. I had to wait to even talk to him while he fixed a pipe on a the sink in the garage, and then again while he sent out his laundry (checking pockets, folding them, then settling the bill with the laundry service). Only go there if you are auto savvy and don't value customer service.
WC Banta
9 years ago
Replaced a failed alternator and had some other minor work done totaling $830. They recommended more service, but when I asked about it, I was taken to the head mechanic who explained the service well. I already had some auto experience and his advice was sound and honest. I opted out of the extra service. Always take the time to understand everything and find out how important it is to do the "recommended" service that auto shops invariably try to sell you. I think this place was better than most shops I have been to in this region.
Richard Stevenson
2 years ago
Great and honest. I have recommend this place already. They are fast and prices are very fair. They had my car ready in same day. Happy happy
Phyllis Levine
8 years ago
A friend recommended Park Rd a few years ago. I haven't taken my car anywhere else since. They are great mechanics and have always given good customer service.
Brett Johnson
3 years ago
Great service and we have been bringing our trucks here for years. Steve is very easy to work with and very honest. Highly recommend!
ED ROBINSON
3 years ago
Steve is a great guy,been working on my vehicles and friends vehicles for many years. Great place to go for many types of repairs.
It's Me
a year ago
Friendly garage, thorough work, very reasonable prices, quick turnaround time. A+++
Chris Parker
5 years ago
Honest mechanics are hard to find and here is the real deal. These guys have treated me fairly, never try to upsell and have never had an issue with their work
Gamini B. Ekanayake
4 years ago
In a nutshell, professional, trustworthy and reasonable, quite easy to work with Steve and company.
Evan Tinsley
5 years ago
Great place, fair and honest guys. They ll work with you and are transparent in their work and what needs to be done.
Claude Mobley
6 years ago
Love these guys, one of the best michanics in town and never fails.
Tony Ultimate Garage Fleming
6 years ago
Great service and timely repairs, I would definitely recommend them .
Stacy Shioutakon
2 years ago
Honest and fair prices. They've always treated me right.
Ericka Cullen
3 years ago
Guys there are nice n generous an they are helpful
john Laughlin
2 years ago
Love these guys they are the best
John C
2 years ago
Friendly people