Ormsby Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amer Awad
2 months ago
Ormsby Auto Shop is simply outstanding! Their team delivers top-notch service every time. Fast, reliable, and best pricing. You will not find better in the area. Highly recommended!!

  Sara
3 months ago
Do not be fooled by their cheap price for inspections. They definitely were money hungry & tried to present issues with my car that I have never had before. I will never come here again & would not recommend coming here, at least for inspections. Save your money.

  Dennet Oregon
6 months ago
Put a bunch of dents on my truck doors. Had rear calipers replaced on Lincoln last week and techs didn't torque the nuts down. Rear wheel almost fell off when wife was driving on the highway back from PA. Could have killed my pregnant wife!!! Sloppy work! Careless!!! <<update>> the owner Frank reimbursed me for damages promptly despite having health issues. Added one star because of this.( Ended up finding more damage to the suspension and wheels later on. Repairs I had to pay more than $2k out of pocket. They also left a bunch of dents on the door if my other truck). Not much makes me more mad then someone else damaging my vehicles.

  Yann Kouemi
5 months ago
If you re in the Gaithersburg/Rockville area this is the place to get any work done on your car . My Brother told me about this place and I ve been coming here since 2021 for my state inspection and any work I need done in my car , they recently just replaced my spark plugs and ignition coils on my Audi and they did a great job , I m always satisfied with the work they do on my cars. They re honest and their prices are good they don t overcharge like the other places around here. The guys at the front desk have knowledge on cars and they know what they re doing . This has been my go to place , I truly recommend this place for any work on your car .

  Mehdi B
7 months ago
Really appreciate their honesty and professionalism. I had to replace my struts, and they provided the best service I ever received at a car dealership with a price I could never dream of. Since then, I have done all of my repairs at their shop, and not a single time I was disappointed by the service they provided. I even stopped negotiating! I rarely post reviews unless I'm extremely satisfied or dissatisfied. Will and his team are the best, and I will stick with them as long as I'm in the area.

  Camille Stephan
4 months ago
Very positive experience. Had MD inspection and tint removed to pass. Excellent service and very reasonable prices. Will come back for other car needs.

  Ahamed Iqbal
a month ago
Called about an MD inspection and talked to someone who quickly and simply set up an appointment during the week. Quick, professional inspection and they charged exactly what they quoted (which was very reasonable).

  Victor Aquino
8 months ago
I only had good service at a fair price. They took my car in without appointment and did the repairs quickly. I recommend them to all my friends.

  Carol Walton
a year ago
We have brought all our vehicles to Ornsby since moving here in 2019. We trust Will to give us an honest opinion (we have older vehicles) and quotes, and have received exemplary service. With 4 vehicles in our family, it s nice to have an auto mechanic business we can trust!Services: Air & cabin filter replacement, General repairs & maintenance, Vehicle Inspection, A/C installation & repair, Auto maintenance, Auto brake replacementServices: Air & cabin filter replacement, General repairs & maintenance, Vehicle Inspection, A/C installation & repair, Auto maintenance, Auto brake replacement

  Yvette E
a year ago
Amazing experience.I appreciate the level of honesty and professionalism I received from my initial visit to the completion of service.This auto shop is a very welcoming environment and this level of professionalism was provided by everyone I interacted with and through my observation I saw this being given to others.I've already shared my recommendation to service this shop to others and if I need car repair I know this will be my chosen location.I highly recommend this location.

  Kert Blodgett
3 years ago
Absolutely...Hands down....One of the VERY BEST experiences I have ever had at any mechanic in the last 10 years. Professional, very reasonable in the charges and very accommodating on scheduling my appointment. I am normally very skeptical when it comes to mechanics. They came highly recommended and I am passing the recommendation on to anyone who needs brakes, tires or mechanical repairs on their car. I'd give 6 stars if they were available.Services: Tires, General repairs & maintenance, Brakes

  Rachel Smith
a year ago
I really appreciate the service here. My car was making a new noise after they did a lot of work on my brakes, and the staff here helped me sort it out with minimal fuss! I m absolutely coming back for future car needs!

  Sahar Moise
2 years ago
My car was having trouble starting and also made a strange sound. They were able to diagnose the problem quickly and fixed it with a quick turnaround. This was months ago and my car is still running smoothly. I ve also started going to them for the usual tune up and oil change. I m really happy with the service and highly recommend them!

  Daniel Meiselman
3 years ago
Ormsby has been consistently excellent. I have brought my cars here for service for at least 4 years. Honest and friendly office staff, paired with experienced and skilled technicians is a recipe for success. I will continue to come here for fair prices and results that exceed my expectations.Thanks guys.

  Nicolaus Craig
9 months ago
Good place to get repairs. I think they are ethical and honest. Their parking is a little challenging with so many customer's vehicles.

  Leanna Gant
4 years ago
Fantastic service! I went to get the used car I bought MD inspected and it couldn't have been any easier. Will is super friendly and the office is clean with more than enough reading material to keep you busy while waiting. The work was also done in a very timely manner, I made an appointment during my lunch break and made it out within the hour!

  Tiara Easley
5 years ago
My experience here was great! The staff was friendly and worked quickly. Although I had to return with a wheel lock in order for them to complete my inspection they were very helpful and knowledgeable along the way. They even allowed me to wait with my dog since I had no where else for him to go at the time.I just moved to the area and I m glad I came across an auto shop that I can trust in such short notice.

  Demosthenes Locke
9 years ago
The 1st auto repair shop I've been to here in MD that treated me kindly and respectfully. I've worked in the automotive field for years and rarely find myself without access to a mechanic. Knowing so much about cars and the industry, I can say Ormsby's Auto is trustworthy. Not only was the entire staff friendly but they acted with professionalism and accuracy. With fair pricing and a true customer service first attitude, I will be going back and recommending others to do so as well.

  Linda Doung
6 years ago
I have been to Ormsby many times and they have gained my respect in the way they run their business. Originally I was looking for a good mechanic shop since I have an Audi Q5 and not all shops work on Audis and I've compared many shops with reviews left by customers. Intrigued by how many compliments Ormsby have, I decided to give them a shot and they have us now as loyal customers. Not only do they do their job well and correctly but they are not like some places that wants to take as much money as they can get from you. Working with them have always been a pleasant experience and I really appreciate the fact there are still business that have good morals!

  Brigitta B
2 years ago
This was my first time getting a MD state inspection but will certainly not be my last at this location. The staff was super warm and friendly, completing my MD state inspection in record time! I highly recommend their services and know who to call if my car ever needs some love. (:Service: General repairs & maintenanceService: General repairs & maintenance

  Mahin Roozi
8 years ago
My car got stock in Shady Grove Metro paking lot and didn't want to come on. I searched the web for a shop and found Ormsby Auto in a walking distance. The service was fantastic. They sent their guys to bring the car and gave me a ride home. As a woman, I felt safe and relieved. Next day the work was completed and got the car back. They estimated repairs to be $800 and they finished it the same. I can't say if the price was right or not, but I can say the service I received was invaluable. They even recommended a great body shop for dents on my BMW. Now my car looks as new.

  Mary Greene
8 years ago
Courteous, friendly, fair and respectful business. Frank, Wil and Nate's service during my MD inspection was excellent. Also noticed how they handled the other customers and their vehicles while waiting - same manner. I will definitely return for my automotive needs.

  Melisa Esposito
5 years ago
Frank and everyone else working there was incredibly friendly! I needed a a Maryland State Inspection and drove 45 minutes to this shop because I had read so many good review. I was not at all disappointed. Great work environment, fair prices, and honest mechanics. Highly recommended.

  Taylor Baltzer
12 years ago
I am so glad I found these guys - I took my vehicles there for the MD state inspection, and after just that experience I know I will return for any maintenance related issues before I take my car to a dealer. They call when they say they will, they take the time to explain any needed repairs, AND they gave me options to save money on the needed repairs. They seem very honest and reliable. I was very impressed with the service I received here.

  Brandon Belman
8 years ago
I went here last year to get an oil change. They told me my driver front shock needed to be replaced and that I needed new tires. It had been awhile since the car had some work on it so I wasn't surprised and I went through with it. After the new shock installment there was a constant grating sound at low speeds and squeaking sound at high speeds coming from the wheel well that the shock was installed in. I took it back to the shop and after fighting with them they told me it was my rotors and pads on both the driver and passenger front. How both sets of rotors and pads were now in worse condition than the first time they cased the car for problems, I have no idea. They priced it at another $300 - $500 to fix. I took it to another shop. They took a look at the shock and found out they hadn't lubed the part before they put it in. Fixed for $50, including labor. In the past year I've had two of the brand new tires I bought at Ormsby go flat because, according to my new mechanic, they were not put onto the rim properly. One of those had to be replaced, so now I've bought 5 new tires in the past year. Trying to even get the people at Ormsby to look at the car or recognize that I had an issue with it after they had initially installed the new shock was a fight. They were insistent they had nothing to do with it even though there was no problem before they touched it and a problem instantly after they did. I had to take the car back and leave it there several times before they even came up with their secondary and erroneous diagnosis, which was incredibly inconvenient. I will never go here again. I would strongly recommend against it.

  Gregory Schilsson
6 years ago
Will and Frank run the front office with customer service as their priority. Their mechanics team run the bay's like true auto professionals. Their prices are competitive, rarely ever beatable. They make the automotive maintenance and repair experience not only tolerable but also a little fun.

  Sam Masters
7 years ago
Long story short, my car got towed and damage. After being towed 20 miles away from home I had no idea who to go to. A little research and this is where i ended up. These guys took care of me! I've never met so helpful and genuine guys as Wil and Frank. They showed me everything I need to know, showed me what needed to be replaced due to the damage, and even advice of going after the tow company. They were able to keep me calm and help me from the moment I got here. They are genuine guys who care about their customers, and it shows. I've was there a full dayand customer after customer came in. All were returning, brought in with smiles and hugs for some. These are the mechanics for everyone. Great work, great service. Would travel this far again just for them if needed. Thanks Ormsby!

  Pam Stokes
4 years ago
I called several places before here looking for a Maryland Safety inspection, and everyone else said I would have to drop my car off for the entire day. Ormsby Auto not only had me in and out in an hour with quality service, but also was honest with prices and adding wiper blades to my order since mine failed inspection. Thanks for making my life easier!

  Julia Robinson
6 years ago
Nice guys. They are willing to work with you, helped me get a replacement windshield the same day so I could get my registration that weekend. Also, if you compare, one of the cheaper prices around for a state inspection.The email and online systems aren't great for making appointments, but just call those guys up!

  Cristian Silva
11 years ago
Great people and great atmosphere. I had my car worked on here and they accommodated me with a loaner vehicle, a quick and accurate estimate, reasonable prices, and performed the services flawlessly. My car has been running great and I will surely be returning to them for future business.