Norbeck Exxon Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aaron Fairchild
7 months ago
This Exxon is like none other the mechanic and the owner are by far the best I have ever done business with. They have worked on all my family s cars and even modified my Jeep Patriot and my Porsche Cayman. Sonny and Wilson are true to the trade and provide excellent service and customer service! Thank you!!!!

  M B
5 years ago
Made the mistake of taking my car there for an oil change before driving to the beach. When I was getting close to my destination, my engine started making a whirring sound. When I pulled over and popped the hood, I found that the mechanic forgot to put the oil cap back on the engine! There was oil EVERYWHERE as you can see in my picture. Luckily, the cap was still sitting on the grill near the wipers. I had to add two quarts of oil to get the level back to normal.This is extreme negligence. I will never take my car there for an oil change again nor would I recommend using them for any more complicated repairs.

  David Amos
4 years ago
Service was completed quickly and in the time frame they promised. Staff kept me up to date on the progress of the car, unlike other garages where I have had to harass them for updates. Would recommend and use again!

  Samantha Church
6 years ago
Came in twice asking to just simply replace a burnt out brake light; first time they said it was an hour or so wait, so they asked for my license plate number and said they could order the part and be ready for the next day. Came in the next day, the same guy had no idea who we were, we were told there was still an hour wait, so we left the car there... An hour later, they looked at everything in the car but the light, when I had just had my usual mechanic look at the car the week before. Very bad service and very irritated.

  Megumi K
7 years ago
When i took the car to toyota they said we neededan engine replacement and a few other things at a cost of $5447.When I was putting fuel at the exxon I decided to ask what their opinion was.He said I needed a new gasket and fuel line filter.After that the car was running like new!

 
7 years ago
I went to Norbeck Exxon because my car was not running right. Basically it was shutting down as I was driving. My toyota dealership told me I needed a new computer and EGR system, which was going to cost $3200. Gato and Billy recommended a coil and spark plug replacement, which cost $700. After the replacement the car is running like BRAND NEW again. I highly recommend this place for any auto repair they are trustworthy

  Judy Chand
5 years ago
All the men that work there are very sweet and helpful. Very quick with an oil change. They finished while I was grocery shopping. My new go to place for great, fast service.

  Mark K
6 years ago
Stay far away from these guys. What a joke. The two five star ratings are employees there!!They lie and try and take advantage of people (especially young kids and woman) at every opportunity. The stories are endless. Had I known, I never would have went there and taken too!! BE VERY AWARE - STAY AWAY!!!

  joe alexander secka
5 years ago
Excellant customer service: they attended to me soon as I entered the shop ask how they can help me today, told them the issue with my car and their ready staff start work on my car withing 5 minutes...Time frame is excellent:they change my 2 front brakes and rotors in a very good time frame and got me road in no time ..All at a very reasonable cost... thanks guys...

  Jacob Babcock
5 years ago
Is the last full service gas station in Rockville , it doesn't advertise it anymore but if your a little old lady that needs help all you have to do is ask and the gentlemen that work there are happy to pump your gas and wash your windows for you

  SONUDEEP KAUR
5 years ago
This place is managed by a good person....great customer service, always helpful...for car services reasonable pricing ........

  Gopal Shangari
7 years ago
Open 24 hours a day, and great automotive service year round :)

  Linda Shakhman
3 years ago
Quick and friendly service! Great staff and honest work. We ll definitely be coming back!

  Malik
4 years ago
Great business man. You can come ruching here but, me first. I m Malik #Malik lol... thanks Sunny!!!

  W D
4 years ago
ALWAYS FIVE STARS WHEN I GET MY VEHICLE SERVICED HERE.

  Gopal Shangari
7 years ago
Open 24 hours a day, with repair bays open 9-5pm

  Andrew Peterson
7 years ago
Good as far as repair places go