Joselos's Auto Services LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paige Penn-Jones
a year ago
If i could give this man zero stars I would. He has been consistently rude, disrespectful and condescending. Twice he has confirmed appointments and did not show up. When calling to confirm if he was en route he yelled that he did not care and proceeded to hang up on me. As a business owner I would never speak to someone in this manner. I would not recommend this shop ever. And to boot he initially calibrated my system illegally. DO NOT UTILIZE THIS COMPANY if you are seeking a reputable and respectful business.

  Phoenix Heney
a year ago
The customer service here is awful. Joselo is ill-mannered , discourteous, and all around nasty. Between the canceled appointments and the direspectful phone calls , im a disappointed I choose this business. I wouldnt recommend getting service from them.

  Gwennetta Calhoun
a year ago
I had the pleasure of meeting with Carol & Ricardo to have my vehicle title, they were very polite. the establishment was very clean, professional service. I will most defiantly recommend them to all my friends and family

  Vincent Francis
3 years ago
Very good all around service and professional cool and calm get the job done attitude. They were very patient with me and fair. They meaning he and his wife run a highly professional. Neat and clean establishment business with a touch of humanness. We pray and wish them the very best in their future expansive business venture and the very best for them and their family. John 3:16-21. Psalm 9 . 3John 1:2. Vincent and Mrs Paulette Francis. I'm the client not my wife who has been alcohol free her entire life.Services: General repairs & maintenance, Brakes, Battery

  Che B
5 years ago
The customer service here has always been top notch! Everyone who has helped me in the past has been knowledgeable and friendly. I used to have to bring my car in for my breathalyzer service and the wait time wasn t always great but the service always made up for it. Now I bring my car in just for regular car service and the work is always done in good time, done well, and the customer service is still A1! I highly recommend this place!

  Anthony Canas
a year ago
The best auto shop in Maryland. I trust them for all my auto services. True professionals and amazing customer service. I highly recommend this establishment!!Service: General repairs & maintenanceService: General repairs & maintenance

  Marjorie Martinez
6 years ago
I love and trust these mechanics! I had been looking for a knowledgeable, affordable mechanic to take my car to and I found it. This place is a little hard to find, but worth looking for I am not going anywhere else for my mechanical needs as long as this place is in business. I understand that there is a wait usually a long wait, but where do you go to get you car serviced where you don't have a wait? so I either leave my car and come back for it or take a walk or run while my car is being serviced.

  Yi Wang
3 years ago
I have service appointment at there Gaithersburg location 9:30 am today, and they discuss to open the door at 11:45 am today without notifying me. Make me to wait about 2 hours, very terrible customer service, the owner have bad management skill, I don t feel he care about his customers.Update review 9/24/20They customer service skill get improved and work better with their customers about updating appointment time, thanks

  Evelyn Tinta
5 years ago
The customer service experience in this place is terrible. There's a particular person who is the only woman that works there and she has no respect for anyone, she is very rude and disrespectful. I believe there are many people that think the same way. I have called to switch my appointment and she has screamed and cussed me out just because I said my opinion about her on Google reviews. I am glad that I have made a complain at the MVA and I found out that I was not the only person that has made a complain about her before. I am super happy that I have already been transferred to another location without extra expenses and it is not that far from my house. Be careful when you put a comment with your name here on Google reviews.

  David Fitzpatrick
3 years ago
They figured out what was wrong with our vehicle when other auto shops couldn't. Even fixed some of the recalls on the car and saved us money. A few hiccups in the process towards the beginning but they we re quick to fix. Overall they ve been helpful and friendly, especially the owner Ricardo.Services: Electrical repair, General repairs & maintenanceServices: Electrical repair, General repairs & maintenance

  Anastasia Sonneman
4 years ago
Joselos's was able to diagnose and fix a complex electrical issue my husband had in his 2015 Chevy Malibu. Two other reputable places he went to, basically, because his car died nearby their shops, gave him the run around, made him buy a new battery, and let him drive away with the check engine light still on. No one mentioned the low voltage running to the second battery located in the trunk. It wasn't until Joselos's explained the issue and showed us the second battery in the trunk, that we even knew it existed. Troubleshooting was not easy, but Joselos's kept us in the loop the whole way and charged a fair price.How do you put a value on a fair, honest mechanic? I don't know, but I am sure glad we found one in Joselos's!

  Jasmin Calhoun
5 years ago
Personally I was in and out in a matter of 10 minutes! New young lady working there who did an amazing job! There were little hiccups in the beginning but they have since done very well at getting people in and out!

  Fishing With Soul FWS
a year ago
Awesome experience here with a very experience mechanic with amazing customers service. Highly recommend to friends and family in the community.Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance

  Vanessa Rosales
5 years ago
The guy I spoke to on the phone was one of the mechanics and told me they close at 2pm but when my husband got there he was still there and it was open and he asked him if he could work on his car it was only a 10min job (literally) and he refused!!! The worst service I've ever had!!

  Jack Victoria
3 years ago
My car was fixed right away when Pep Boys couldn t even diagnose what was wrong with my car! Highly recommended.

  Keith PJ
a year ago
This establishment does not know how to talk to people with respect. I would not recommend this place to anyone. Horrible service.

  Des Mond
4 years ago
Excellent people and service. Especially Ricardo's Professionalism and calm demeanor which made the entire process tolerable!

  Erik Koefoed
3 years ago
First class service...on time and professional...they take your business seriously and perform accordingly...they also beat the competition's prices...what more can you ask forServices: Exhaust, General repairs & maintenance, Electrical, Engine repairServices: Exhaust, General repairs & maintenance, Electrical, Engine repair

  Gwendolyn Calhoun
3 years ago
The service was great The people are very friendly and easy to talk to I enjoyed the time I spent with themServices: Steering & suspension repair, Air conditioningServices: Steering & suspension repair, Air conditioning

  Sunny Lyles
a year ago
ABSOLUTELY TERRIBLE CUSTOMER SERVICE!!! DO NOT PATRONIZE THIS ESTABLISHMENT.

  Peter Nguyen
4 years ago
I always get good service and taken care of when go to joselos shop. Thanks guys.

  kalli Delgrande
5 years ago
Great service! Friendly and professional. Super nice! Highly recommended!!