Cars & Trucks Battery Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Walt Colman
4 months ago
Professional, efficient and affordable. I called on 11/14 due to my battery being completely dead. They were able to come out the next day. The price was also $200 cheaper than BMW quoted me to drive to the dealership and replace the battery. Robel did a great job, arrived on time and I was very happy to have my car working again within 15 minutes. I would highly recommend this service.

  Allison Elder
2 months ago
I needed a new battery and just couldn't afford the two hours that brick and mortar places were telling me that I'd need to leave my car so they could do the work. Enter Cars & Trucks Battery Service. They made it so easy and convenient. I called in the afternoon and got an appointment for the next morning. I got a call from the tech when he was on his way, and the service was done in what felt like no time. I don't expect I'll need a battery soon, but the next time I do, they'll be my first (and only) call.

  Nick Wright
2 months ago
My battery completely died and my car wouldn't turnover. I researched this place the night prior to calling and it had great reviews.I called the customer service number around 8am on a snowy morning in which we got about 4". I spoke with someone on the phone, they were able to take my information and quote me a price on the spot, which was reasonable.Given the circumstances, they weren't able to make it in the originally quoted timeframe, but it's completely understandable given the latter.Ernest was my technician and was sending me updates via text to keep me in the loop on ETA. Once he arrived, he gave me a call.I went outside and Ernest was able to take out the old battery and install the new one in less than 10 mins (in the snow). He was able to also process my payment via card and give a text and a printed receipt. Very nice guy, good at his job, and great customer service.Hopefully, I'll never have to use this service again, but if I do, I will certainly be giving them a call.

  Marline McCarthy
a month ago
My car battery died, I called them. The technician was an hour late due to traffic, he didn't call to notify me. 4 moths later, the damn battery died. Here I am at the dealership replacing the battery. I called them to report it, they want to replace it. I will count my loss. Will not recommend them to anyone. Plus the guy I spoke to wasn't very nice.

  Janet Long
4 months ago
I called early this morning as my car battery was dead. Rombel came to my home by noon. I informed him the car was in the garage and he said no problem. The removal of the old battery and installation of the new one was completed before 12:30 p.m. I am impressed. Cost for the battery was reasonable and included a 2 year warranty. I am thankful for this mobile service. Rombel was very polite.

  Barbara Ajabor
4 months ago
This morning Robel came to my home to replace our battery Lexus RX350. He was prompt and extremely professional. The pricing was very reasonable. I will definitely be using them in the future and recommending them to my family and friends in the DMV area.

  David Tobin
5 months ago
I don't usually do reviews, but I was astonished by this company's service. I had a dead battery in an underseat, difficult to replace location. After looking for batteries and seeing that most places recommended professional installation, I called Cars and Trucks Battery service and they quoted a price not much more than I would have spent on just a battery. They said it.would be an hour to hour and a half but the service tech showed up in 30 minutes. Replaced the battery in.20 minutes and they were on their way. I am very pleased and grateful.Service: Battery

  Melissa
6 months ago
10 stars !! I called 1st thing in the morning to see about a replacing my car battery, and Ernesto arrived early and within a couple of hours. He was very kind, helpful, and knowledgeable with all my questions. Since this was my first experience with this, the entire process was easy and no-stress. I will certainly use Cars & Trucks in the future, the price was very reasonable. Thank you sincerely to Ernesto, for being such a wonderful professional!!

  Jennifer Mueller
5 months ago
2nd time using their service today to replace one of their own batteries. The battery was still a few months within the warranty period they quickly replaced it with no fuss. The service technician (and the one last time) was great . . . prompt, friendly, and answered questions. Highly recommended.

  Leigh Jenkins
a month ago
Robel was wonderful! He arrived within an hour of our call, was quick, hardworking, smart and so helpful! Highly recommend.

  Kristin Torkelsen
4 months ago
Just had my battery replaced. So quick and easy. Better deal than the dealership and super friendly. Car started right up. All the stress I had is gone. So thankful

  Bob Winegard
2 months ago
Showed up in about 25 min. Very professional and quick. Had me going with new battery installed in about 15min. This is a great service.

  Claire Mitchell
7 months ago
I called the company today to see about a replacing my car battery, and Ernest was at my place within a couple of hours. He was super kind, helpful, and knowledgeable. The whole process was easy and no-stress from the beginning to the end. I will certainly use Cars & Trucks in the future. Thank you, Ernest, for being such a huge help!Service: BatteryService: Battery

  Alfred Horg
5 months ago
Delivery showed up on time. I couldn't believe my eyes. I have never had a repairman show up on time before. And he replaced the battery in under twenty minutes.

  djames105
7 months ago
My car battery died while my car was in my garage. Called my insurance company as I had Roadside Assistance coverage only to find out they didn t work with any companies that come to you and do battery replacement. I would have had to have someone come out to give me a jump to then take my car to a shop for a new battery. I went to Goggle and this was the first company suggested. After reviewing a number of reviews, I called to make an appointment only to have a tech come out within an hour and a half and my car battery replaced in 15 minutes if that. I can see why they have good ratings, so I must acknowledge their great and convenient service myself.

  Tyler Hughes
3 weeks ago
Ernest was able to swap out my battery and give me some car advice. Super quick call and service!

  dean draper
7 months ago
I have a ProMaster 3500 work van. It's a difficult battery replacement due to having to remove circuit boards to get to the battery and the size of the battery. The tech had it done in 15 minutes. Was on time and had excellent communication skills. The price was less than taking to a garage and they came to me. Easy to schedule as well. So, yes, I highly recommend.Service: Battery

  Anna-Regina
2 years ago
I just wanted to give a shout out to Cars & Trucks Battery Service, a mobile company that comes to you and got my car going again in no time. I didn t know that it seems quite difficult to find a place that replaces Mercedes Benz batteries, since it involves reprogramming the system. Advance Autoparts, NTB.. all weren t able to do it.This company came out right when I called them and fixed it right away. So pleased! Ross did an amazing job

  Megan Wallace
3 months ago
My family was ready to hit the road at 6 am this morning for Christmas when we were faced with a dead battery that wouldn t jump. I gave them a call and they told me they could get someone out at 8:30. They arrived right at 8:30 and we were on the road shortly after. Thank you for getting us on the road for the holidays!

  Lisa Hix
8 months ago
What a lifesaver! I called and they were at my door within an hour. The battery was replaced in 30 minutes, all for a very reasonable delivery and installation fee. Absolutely recommend this company.

  Seychelle Thomas
a year ago
I found out my car battery died as I go to start my car one morning. After trying to charge it, it still didn't work. I made one phone call to Cars & Trucks Battery Service that evening and set an appointment for them to come out the next morning for 9AM. Dennis showed up on time and was very professional.He made quick work of my dead battery and replaced it with a new one. He even took care of the corrosion on the terminals from my old battery. Within 15 minutes he had my car running again!Dennis was kind, knowledgeable and paid attention to every detail. If my battery gives me anymore trouble, I know exactly who to call! I would highly recommend this company to my friends and family.Service: Battery

  B SMART
10 months ago
This place is a gem! Battery dead? Call Dennis! We were lucky enough to greet Ernst at our driveway within an hour. We were back on schedule with daily errands & proud they exist. If you need angels STAT, don't delay. You not gonna find a better service.

  Mary Queisser
a year ago
Battery in my Honda Fit died. The nuts were rusted and the space was tight so i was unable to get the battery out myself. I called him at 2pm, made an appointment for 4:30pm. He showed up on time and replaced it in 15 minutes for a good price. If the same thing happened again in the future, I would call him again. Nice guy. Good work.Service: Battery

  Jenna Tyrpak
a year ago
Highly recommend. they replaced my battery earlier this year, and for a myriad of reasons the battery died within a few months. I called and they quickly agreed to replace it without charging me for the new battery, no questions asked. I have a hybrid that s tricky to unlock and they again didn t charge me during the first attempt to change the battery when we couldn t get the car unlocked. I called a locksmith, got it open, and asked them to try again they were back within the hour and had the car working. Asking for car help as a woman always feels like a gamble but I never once felt like I was being ripped off.Service: Battery

  Nevena Manova
a year ago
I needed someone to replace the battery on my car at my home. After quick google search I called this company because of all the good reviews online. These guys are absolutely top notch professionals! Friendly, fast, efficient!Service: BatteryService: Battery

  Vineet Aggarwal
2 years ago
Can't say enough good things about this company/service. My Toyota Highlander battery was giving me issues. Called them up at 7:30 am. By 9:45 am, I was on my way, and I live all the way out in Leesburg (they are located in Bethesda). They were friendly, right on time, and efficient. I don't know how they got me taken care of so quickly, but I'm not complaining. Very fair pricing as well. I would highly recommend this company and wish them the best for providing such good service.Service: Battery

  R.E.L Nation
a year ago
Purchased a battery for my Mercedes in May. Battery stopped holding a charge last night. Called to get a Technician to come as I was stranded with my infant child in tow. Technician said he would charge $130 to service but not until the next morning but told me I could bring the battery to their location to exchange as it came with a 2 year warranty .Well after traveling over 45 minutes away the address on the receipt does not have any company listed in the building. I ve called and left messages and no return call. Paid over $300 for a faulty battery. Shane on you for taking advantage of a single mom of 6! I am reporting to States attorney.*updateCalled back Monday morning as I still hadn t received a return communication. Technician stated we came after hours although website states open 24 hours.Nonetheless they did not charge the service fee for coming out and installed a new battery free of charge..

  Katarina Juhaszova
a year ago
Had a fantastic, timely, convenient experience with Cars and Trucks Battery Service and technician Ernest last week-- called around 9 PM on a Tuesday night when my battery unexpectedly died leaving me stranded in a grocery store parking lot, a real human answered and arranged for Ernest to meet me at my place of work the following day to change the battery (I did get a jump from a store employee night of, which was also a huge blessing). Ernest arrived on time, was courteous and friendly, had the battery changed in less than 5 minutes. The great service and rapid resolution of what can becomes a significant problem are worth every penny. Thank you Cars and Trucks Battery Service for helping in a time of need!Service: Battery

  Winifred Winston
a year ago
Monday morning, I get in my car to take my daughter to school and nothing. My car wouldn't turn over. My battery charger device wouldn't work either. After securing a ride for my daughter to get to school, I went to Google. I called one place - it was so automated, I was never able to get a quote. Then I called Cars & Trucks Battery Service - a human picked up. He gave me a quote - I hung up. I called around, did the math - and the math wasn't mathing. I'd have to Uber to go purchase a battery - then who's going to install it? I called back and placed my order. My tech was Ernest and he called when he was about 15 minutes away. He was nice and very professional. My battery was changed in less than 15 minutes. He would have gotten it done sooner, but I kept talking to him asking a lot of questions. He wasn't rude or anything and l asked 50 billion questions about the battery, the business, etc.. I'd highly recommend this company. The price was reasonable and the service was awesome. Let me add, their office is in Rockville, MD and I'm located in Baltimore City. Although, I'm 0.4 miles from Towson, MD (Baltimore County), a lot of companies (for other things) won't service my area because I'm in Baltimore City (they don't cover my area). Here's some additional helpful info: I drive a 2010 Acura MDX; First call placed at 8:06AM, I placed order at 8:32AM, Service Tech called at 9:49AM, arrived at my location 10:00AM. (although I was told it would take about 2 hours - so he was actually 30min early). Hope this information helps. Now, we're back in business!Service: Battery

  Vladimir Gueorguiev
6 months ago
Superb customer service! They came to my house and replace the battery on my vehicle shortly after I called. Highly recomend them, especially if you are in a time crunch as I was. Thank you!Service: BatteryService: Battery