Best Auto Repair & Service, Inc
4.5 (41)
15557 Frederick Rd, Rockville, MD 20855
(240) 403-0110
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mirakmal Niyazmatov
a year ago
Great communication, quick delivery, reasonable prices. Will come again.I needed to get my Thule hitch rack installed, both fog lights replaced and the engine oil changed. I had short time and didn t wanted to take my car to the dealership. I called Best Auto Repair, got a very reasonable quote, dropped my car as instructed and it was ready at a promised time. I am ready to bike. :)Kevin was my mechanic. Super friendly and knows his job. I will come again.
Tao
3 months ago
In addition to the excellent service, the pricing was reasonable, making it a great value. The owner's personal touch and customer-centric approach added to the overall positive experience. Highly satisfied with both the quality and affordability.
Chen Xiang
6 months ago
I made an appointment to quickly change the oil in my Corolla, and the prices are very reasonable. Additionally, my tire pressure wasn't right, but the manager helped me add air for free and even assisted in topping up my windshield washer fluid. It was truly awesome!Services: Tires, Oil changeServices: Tires, Oil change
Alex Wei
9 months ago
They were able to diagnose my bad wheel bearing quickly and performed excellent service. They didn't have time on the first day I went but they gave me a free diagnosis and quote.Also props to them for being open on weekends.
Haorong Yao
a year ago
I got two old cars, and it is a hard thing to find a technician I can fully trust. I have experience with more than dozens of auto repair shops. And this one is the best. Kevin is a such a professional and nice technician. Highly recommended.
Ariene Ohimor
3 years ago
I was referred by my brother, who has been coming here for years. I was super satisfied with the work done and the time it took. James carefully explained what needed work and how long it would take. He was even kind enough to show me how bad my filters and coolant fluids were and gave me advice, on how often I should replace them. If my car is with James, I know it's in good hands!
Eric Lu
a year ago
The owner was very nice and professional. He was able to diagnose the problem and fix my engine very quickly and at a reasonable price! Definitely recommend.Service: Auto engine tuningService: Auto engine tuning
Bianca Temple Abel
7 years ago
I've been going to Best Auto Repair for my last couple of oil changes/routine maintenance checks and I am very satisfied with the service.I especially like that they are open at 9am sharp every Saturday, unlike many other decent auto repair shops, since my availability to get an oil change is limited to weekends.James, the manager, is very friendly and always gives me a good price on my vehicle maintenance. He even goes so far as to bring me into the garage and show and explain exactly what is going on with my car and how he plans on fixing it.I will definitely be returning here for vehicle maintenance as long as I live in the area.
Leah
3 years ago
I needed to put new plates on my car and I couldn t get the rear plate off seriously, the screws wouldn t budge. Another place quoted me over $100, said I would have to drop my car off, and that they would have to remove my bumper???? The gentleman here charged me $30 and did it in less than 15 minutes. He was incredibly friendly as well!
Mohammed patwary
7 years ago
James, where do I start? I mean this is genuinely the best shop I've ever been too. James is honest, will not try to upsell anything to you! That's very rare these days, when you can drop your car off and feel like you're in good hands.. I have been going to him for about 6 months now after I felt that my old mechanic was taking advantage of me and he was.. My car broke down on the highway the other day, so I called my old mechanic and told him the issue and he gave me price, but I took my car to James, and guess what ? he saved me $600 dollars!! I would recommend him to anyone that want's honest work for very good prices! so, if you have any car issues please I am telling you don't go any where else!!
P T
7 years ago
Mr.Ke is a no nonsense mechanic....He is incredibly honest and his skills are unmatched in my opinion. He doesn't upsell you but he will tell you if he sees something amiss while working on your vehicle. His prices are great.Although his accent is very thick, your patience will be rewarded with exceptional work at exceptional prices. I recommend this guy to everyone.
Blue Jam
8 years ago
Great work, great attitude and even better....great labor rates. Called the shop and was seen with a 1/2 hour. I saw the Yelp reviews and have to agree as to the quality of this shop and it's owner and other mechanic. This is way cheaper than the OEM Ford places. Fixed my F-150 fast.....even had to fabricate a fix for a pal's bad attempt to replace my fuel filter. Never let a pal try and fix your car......ever!Thanks guys :)Well again I went to this shop after going to the sheehy ford... was given a really high figure from the OEM repair to flush my power steering pump... Pulled up and they took me right in....great job again! The price was very good and way cheaper than Sheehy Ford (OEM). YAY!!!! Yeah small shop, so what...the work is what counts. A+ guys! Thanks again.
Areeje Sowalla
9 months ago
They did an excellent alignment for my Mercedes. Thank you!
R W
3 years ago
Very professional, reasonable price and James did a great job in changing my oil for my Audi.Recommend to others.Service: Oil change
C. G. Wang
5 years ago
Very honest gentleman. The best shop. I have two very old cars repaired, maintained by him. Never have to worry being over charged.
Jiawei Lu
a year ago
Super reliable and a great value. I come here for all my auto repair needs and highly recommendServices: Auto body & trim repair, Tires, General repairs & maintenance, Auto maintenanceServices: Auto body & trim repair, Tires, General repairs & maintenance, Auto maintenance
Angus Wan
a year ago
Thank you James for fixing my mistake and extracting my stripped lug nut. Will definitely be bringing my car here in the future.
T R
a year ago
Excellent service. Got the job done fast and efficient. Very professional.Service: Transmission replacementService: Transmission replacement
Stephen Ohimor
6 months ago
Great work and great prices.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Electrical, BrakesServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Electrical, Brakes
L G
6 months ago
Nice owner, being flexible and helpful.
Artur Agaronyan
5 years ago
I went here for maintenance for my VOLVO and all was very good. I really appreciate the work.
Haipeng Hu
5 years ago
Finished an inspection in 10mins. Did not explain things well. Don t care about customers.
Camille Ng
6 years ago
Good prices.
Yue Zhou
5 years ago
Good
Ken Tucker
4 years ago
Very honest
Brian Cui
5 years ago
Good service
Tim Tang
8 years ago
TERRIBLE SERVICE!!!!
hao chen
4 years ago
The boss is very nice, doesn't overcharge, treats people sincerely, and has superb skills. The most rare thing is to fully consider the interests of the customer and repair the car as if it were your own. It is truly the best and most reliable repair shop I have ever encountered since driving! ! highly recommended! nice
Michael X
5 years ago
The master is very nice, very strict in his work and does not charge excessively. Chat with him in person. He has been engaged in car repair work for more than 30 years. He first worked in the car team. 30
Simon
6 years ago
What a scam