Batteries Plus

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dri
8 months ago
My advice to you is to stop looking for a place to replace batteries from wristwatches to cars. The price is very, very reasonable, the service is excellent. Today we are driving to the beach for a few days and the car battery is dead. Brought the AUDI here and 15 minutes later the battery is replaced by the owner who really knows his stuff. I know, right?! Only 15 minutes! I got more than I was expecting. Super friendly service, faster than I was hoping it would take for way less money than I was willing to pay. I ve been coming here for a few years now and will continue to support this family owned and operated business. I hope the continue providing this service to our community for years to come.

  Andrew Field
a month ago
When we arrived at the store for installation of a car battery we immediately had the attention of both the owner and a second person. They clearly explained the options for a replacement battery and provided friendly and prompt service.

  Mahaveer Singh
4 weeks ago
I took my brand new Kenneth Cole watch for battery replacement. They could not open my watch for half an hour, finally when they opened it, they tried to get the old battery out. And they end up damaging my watch. The manager was called and she tried to fix it. They then said the watch was already broken. I need to take it back to the place where I bought the watch from. The manager was very rude, she accused me of saying to her "because that I am a woman, I don't know what I am doing". But I never said anything to her. I'm never going back to this place again.

  Luis Gorres
4 months ago
Excellent place to get your energy needs. Some of their products like car batteries are priced lower than Advance Auto or AutoZone. Their cashiers who also install the batteries seem to enjoy their work and interaction with the customers.

  Bonnie Shore
5 months ago
The gentleman who assisted me was kind, respectful and clearly expert at what he does. My challenge was easily solved by him. I greatly appreciate the entire interaction. He was consistently helpful with each customer that I observed while waiting my turn

  Neal Bobys
a month ago
Shawn, Angel, and Danni are always there to help us with our car battery issues. Honest assessments and great prices and service is what we get whenever we go there for help.

  Sharing The Game TV
6 months ago
The customer service by Gabe was unprecedented, he went above and beyond to help me install my battery. While getting me credit for my battery. Also just an overall nice guy, and very personable. This guy is hardworking! No l matter his career path he will get very far in life.

  Sean Hwang
2 months ago
Fast, friendly service with excellent battery price. Can t beat that. Prior battery lasted little over 5 years.

  Dutch Dunham
2 months ago
Needed an obscure battery for an old storage system. Called ahead and they had it in stock, waiting. In and out in five minutes. Excellent service and stock. Call Batteries Plus first.

  Ivan Graff
6 months ago
Three technicians attended to my battery installation. One seemed very experienced, the other two seemed less confident or knowledgeable. At the end of the installation, the experience technician left the job to go inside and asked one of the inexperienced technicians to finish securing the battery. I asked the technician to reattach the negative terminal shield on the terminal. She said she found it that way, which I said was not the case, since I watched her detach the shield or cap. I proceeded to reattach the shield and she asked what was my problem. I responded that I asked her to finish securing the battery. She walked away accusing me of starting a fight with her. I asked her to stay until I could verify that I could start my engine. She ignored me and re-entered the store. Fortunately, I could restart the car. I then closed the hood and left the parking lot. I found this exchange and end to the installation disappointing and unprofessional.

  Carl May
7 months ago
Had a very good experience, and I didn't even buy anything.My car needed a jump start from a completely dead battery. The service person suggested Batteries Plus Bulbs because they install the car battery. We got there, and a sales person worked through several scenarios before eventually concluding that he couldn't help me. He offered me a second jump which I didn't need, and he made sure we were on our way. If you need a car battery, this is the place to come.

  Dr. Gommez
7 months ago
And they did it again! We have a couch at home imported from Italy that has a built in battery that costs about 300 dollars to replace every couple of years depending on usage. Not under theses guys watch! I took both batteries to Battery Plus for advice. This time around Gabriel, who is super knowledgeable, guided me through the options and also advised me not to play around with the original battery cells as it could cause a fire. We managed to replace the whole thing for a better, safer option for a fraction of what I thought I had to pay for the original Italian sets. Instead about $600 for the two batteries, I end up paying only a little over 100 bucks for both replacement sets. Thank you so much for the patience and the usual friendly costumer service! The couch is working perfectly well, with better capacity for an unbeatable price. Support local s businesses like this one. This store is a great asset to the community!

  Edward Cooley
7 months ago
The staff at Batteries Plus in Rockville are super friendly. We ordered a new car battery online and had it installed in under 90 minutes. Fantastic.

  Claire WithLove
7 months ago
I bought a car battery for my 2007 car using the website's program where you enter your car information and it shows you which batteries are compatible. It was on sale plus I was able to use a promotion. I chose to have the battery installed for free, and the appointments were for the next 4-5 days.After scheduling the installation, I realized I was going to be earlier than my appointment. I called and the person answered the phone quickly and was friendly and said it would be no problem if I arrived earlier.I arrived an hour early, and Steve installed my battery for me using a battery operated screwdriver. Steve was fun to talk to and did a real nice job. He used to be a roadie for Aerosmith, ZZ Top, Gene Simmons of Kiss and others.The store had a variety of batteries, including the coin ones; a battery tester; powerful and rechargeable flashlights; light bulbs; a universal garage door opener, and other gadgets.Really nice staff and experience!

  Tom O'Neil
4 months ago
Showed up for a car battery. Staff changed it quick and painlessly. Great experience.

  Jimmy He
a year ago
Professional, efficient, and fairly priced. Shawn (the owner) was detailed in repairing my phone screen from start to finish. He took his time to thoroughly diagnose the phone, made me aware of potential software update issues, and completed the work promptly. I was in and out in less than an hour. Highly recommended!

  Thomas Yost
8 months ago
Store was provided year make and model of my motorcycle. Was sold a battery that didn t fit my bike. Purchased battery from Harley dealership and attempted to return the battery in original condition in box with receipt. Was told the store employee couldn t process a return. Was told I could come back in a couple hours to return.

  Crimson Kng
10 months ago
Needed a car battery. Reasonable, fair price. Was in and out in ... couldn't have been more than 12 minutes.One of the guys was very professional and efficient. The other two people, not so much.

  Adrian Ciaramellano
4 years ago
Great to have a local store specialized in all kind of batteries. The staff is friendly and very helpful. You can also find all kind of bulbs and they also repair iPhone, tablets, riding toys.

  Chao Chu
a year ago
I chose this store because it has a higher rating than some regular Auto Part stores from the Google review, why not give a try. I made an appointment yesterday and got the service today, and the stuff is very nice and professional. He finished the replacement soon and efficiently, thumbs-up !

  Barry Soorenko
a year ago
Store staff was very unorganized. I ordered online and on November 22 I received an email saying my order was ready for pickup. I spent 10 minutes waiting while one of the staff tried to find my order. When I got home I realized I was given the wrong battery even though the receipt had the right battery listed. I called back and after a while I was informed that they made an error and didn t have the battery in stock and I would have to wait until 11/28 to pick it up and I was assured that they would call when it arrived. I never received a call so I called in the afternoon and was informed that the battery was there (I never got a call). Overall very disappointing.

  Gary Arnold
2 years ago
Great service and a really good price. I purchased a new car battery on line. I showed up for installation at the appointed time (9:30 AM) and drove off about 5 minutes later with the new battery installed. I wish all services required for my car were as effortless and fast as this.

  Bill Hurley
a year ago
I stopped in at Rockville store expecting to pay a ton of money for a new key fob. Surprise SurpriseGentleman said You are good to go - your battery was installed upside down . I inquired how much / No Charge said he . I regard this as high tech theft (on my part). Most professional service I have ever received. Great job Batteries Plus Rockville

  edgar Y
3 years ago
Great prices and great service. Look on their website or the web for coupons. Easy as it gets for getting a new car battery. Thanks!

  Victoria Harkavy
7 months ago
I ordered a battery online for in-store pickup and it was ready right away. I came by the next morning and got my car battery replaced in under 20 minutes.

  Bill McKay
2 months ago
Easy to order online and great customer service

  Hyun Park
5 years ago
It was easy and fast. I placed my car battery order online and tried to pick up, even if I choose my car from the website battery size was smaller than the original battery (usable). However, a staff, I believe his name was Trevor informed me promptly. It was very easy to change my order, he replaced it for me less than 20 minutes. It was very easy and smooth. A lot better than auto parts mega stores! Thanks!

  J. Baker
a year ago
My experience was a revelation! I was able to replace the battery in my (admittedly old) iPhone for fifty bucks, and literally changed a device headed into recycling into effectively brand new! Rapid-depleting battery was frustrating all the time (constant charging, etc.) but the phone even PERFORMS better with the new battery. Faster, less glitchy, less crashing, etc. Shaun was amazing, super helpful, honest, consultative, etc. I think from now on I will always consider an iPhone to only be ready to replace/upgrade AFTER going through one battery, replacing it at Batteries+, and then *maybe* when that battery is dead too (since by then, 4 or 5 or 6 years later they have forced obsolecence by making the apps not work anymore, unable to upgrade, etc., etc..). Also was able to pick up a few more packs of affordable rechargeable Nuon (Batteries+ brand) AA and AAAs while waiting, as we continue to transform into a recyclable-only household..

  Tim Sawyer
10 months ago
Car battery replacement - excellent service, above and beyond. Rockville Maryland store. Removed old battery, replaced with new battery, on my way in 15 minutes.

  Kay Klingman
2 years ago
My husband goes to Batteries Plus regularly for hard-to-find batteries and light bulbs, so he recommended them when I couldn't find the right Li-Ion bulb for my dymo label printer. Shaun was so helpful and accommodating! He didn't have the right battery for me, but he found what I needed on Amazon, and reassured me that it was a brand he carries and trusts. I can't recommend this business highly enough.