Total Automotive & Diesel Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Teresa
3 years ago
Exceptional work, honest and professional. The pricing is very good, especially given you receive above par customer service. We have 3 vehicles serviced here. On the first visit to Total for one vehicle, they fixed a problem that a dealership service dept. in Frederick created and tried to hide. The Total team is very knowledgeable and helpful. This is the only company in my experience, who make car repairs an easy process.Services: Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Brakes, Oil change

  Braun Family
7 years ago
I have both a truck and trailer that I have serviced here. I bought the truck used and knew I had a few repairs needed. The guys at the shop have never steered me wrong, always provide me with different price point options for a repair, and have been fast and easy to deal with. I know they keep both me and my horse safe for all the trips I take. Can't say enough good things.

  Natalie Hunter
5 years ago
Awesome and honest. On my way to the ferry, my AC in my Ford truck stopped working. Total Automotive immediately helped me, fixed the AC, and got me back on the highway within the hour! AC has never had an issue since.

  Darrell Ferdock
6 years ago
On Friday I stopped in with a semi emergency. I had to dogs in the back cap of my pickup truck. When I went to get my dogs out I couldn't open the tailgate. The door of the crate was only a few inches from the inside of the tailgate. There was no way to get the dogs out without opening the tailgate. It was very hot. While the dogs were not in immediate danger I had to get them out. The person at the front desk got two mechanics to drop what they were doing and immediately help. They had the tailgate open in less than ten minutes and brought ice water for the dogs. I asked what I owed and they said nothing. He stated that if he was in my shoes he would want someone to help him. I bought lunch! Thank you to all that helped.Darrell Ferdock

  Johnny Boucher
10 years ago
Tad and the gang have been working on my 1991 Jeep Cherokee since I've owned it. I just drove 1,900 miles across the country with it, over the course of four days, with zero problems. This brings my total mileage to just shy of 243,000 miles. These folks know how to keep an old vehicle on the road. Many thanks!

  Carlee Delp
8 years ago
This place will rip you off! Do not even waste you're time unless you want a good laugh on how bad they will try to screw you over. I brought my car in and was told it needed at least $1200 worth of work done. This included new break pads, rotors and also flushing the break fluid. Even IF my car needed all that it should've been closer to $800. I was lied to and told my breaks were miles away from completely failing and was told my car wouldn't pass MD safety inspection. Since its close to the holidays and money is tight I decided to get a second opinion out in Germantown. Breaks and rotors were totally fine and safe to drive. Turns out I actually have about 10,000 miles left till I would need to change the pads. The only thing that was wrong and why my car was squeeking, was due to some rust on the rotors. So my bill went from $1200 to ZERO. Stay away from this establishment, these dirtbags will screw you over!

  Cintato
5 years ago
I left a negative review about a year ago. I would like to apologize. They inspected a vehicle for me and listed multiple issues with the vehicle. Two other places didn't mention the issues. Over the last year, the vehicle has required most of the repairs they mentioned. I'm very sorry.

  nicole onley
a year ago
Had service done recently for my mini to fix issues with my taillight and can t say enough good things about this shop. Corey and Ron went above and beyond.

  Drew Lermond, PhD
a year ago
Staff members are hard working. Have known the owner Tad for over 20 years or more.

  Charlotte Boucher
7 years ago
Wonderful service and reliable repairs. A great place to take your vehicle with people you can trust.

  Michael McAleer
2 years ago
Top notch and stand proud of the work they perform on your vehicle.

  Jason Jenkins
6 years ago
Trustworthy mechanics that give honest estimates.

  Mary Holder
5 years ago
Always most helpful, thanks!

  Kristen Campbell
2 years ago
Great Service: General repairs & maintenanceService: General repairs & maintenance

  Hugh Dorsey
4 years ago
That work is outstanding

  Matt Duncan
3 years ago
awesome work!

  Carla Bodmer
4 years ago
Awesome people