Gibbons Auto Parts and Repairs

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michelle Schmidt
2 months ago
I would just like to say how thankful I am for the help I got yesterday. I had been everywhere for a few small parts and no one even tried to help. But everyone here was so nice and really went above and beyond to get me what I needed. I highly recommend them!!!!

  Hunter Thornes
a month ago
One of the best auto repair shops around I highly recommend using these guys for your automotive repair needs!

  John Tirante
a month ago
great experience, we will definitely be taking all our vehicles back for service.

  Kristen Annis
2 years ago
Husband doesn't have a google account so I am doing it for him. Highly recommend these people. Verh friendly service. Husband has wanted duel exhaust for years and finally got it done here. They did an amazing job, didn't have to wait forever, also called us several times to make sure he knew exactly what we were looking for. Went to pick it up and my husband was smiling from ear to ear!!

  Amy Graves
2 years ago
Highly recommend Gibbons Auto! On our drive from MA to NC we noticed a grinding sound coming from our back brakes. We stopped at the nearest Jiffy Lube and the gentleman took a quick look and said we were metal on metal. They were too busy to help, but directed us to the red roof barn across the street. The staff at Gibbons were super accommodating and able to replace our pads and rotors and get us back on the road within the hour, even working through their lunch break! Their prices were fair and we were very grateful to have their help in this situation. If you are ever in need of car help in the Pocomoke City, MD area, I would highly recommend Gibbons!

  Allen Brockhaus
3 years ago
We took our Nissan there for a code I didn t fully fix, then we took our Toyota there to replace a part that turned out to be more than I was equipped to handle. They even used the part I had purchased elsewhere! Today, I called for free advice that they were happy to provide. It looks like my family has adopted this shop as our car people! Thank you! We will see you again.

  Cole Chesser
7 years ago
These guys know their stuff. Used to take my car to the dealership to get worked on and ended up paying more for stuff that didn't need to be fixed. Went right to Gibbons and everything was fixed with zero issues; not to mention you get a face to face talk with the mechanics servicing your vehicle which helps you understand what they are actually doing. These guys are very customer friendly and genuinely care about your car. Great bunch of guys and I will always take my car there to get worked on; from an oil change to hefty engine work, these guys have got it down perfect.

  Bonnie Rice
3 years ago
The employees are so helpful and courteous. Doing their best 2 get my car back on the road when it broke down as I was trying to deliver it to them. Keep u up 2 date on prices & progress. Excellent.

  John Hirthler
2 years ago
My wife and I owe a debt of gratitude to the fine folks at Gibbons especially Steve. We were enroute to spend a week in Hatteras when our vehicle broke down on Sunday. Spent the night in Pocomoke MD. Up early the next morning to find a mechanic to work on our vehicle. The talented crew there got us back on the road for us to start our much needed vacation. Thanks again!

  Barry ODonnell
3 years ago
Fantastic job. Brought a 200k mile 2003 Honda Pilot in for an exhaust problem. Needed it fixed but did not want to put big $ into it as car has so many miles. Mission accomplished...fixed and not replaced at a fair price.

  Anthony Fudge
3 years ago
I have relied on the knowledge, expertise and honesty of the staff of Gibbons for over 30 years, way back when they were located on Old Snow Hill Road. Recently, we had a problem with our 2012 Equinox, they repaired it very quickly and for less than the original estimate. The Equinox is running great again. Thanks Steve, Jimmy and the rest of the staff

  terry wagner
3 years ago
I posted this review on Yelp as well.I was on vacation with my dearest friend for a week in Ocean City, Md. We planned an outing to go see Furnace Town near Pokeomoke City. Her car had a slight grinding sound that we were concerned about. The day of the outing, it was much, much worse. We searched for a Toyota dealer and found the one in Pokeomoke City. They couldn't help us! We were shocked! She is a loyal customer, we are 4 hours from home (New Jersey) and driving a car that is possibly dangerous and they wanted us to come back the next day! We drove to the Napa center across the highway and they too were too booked up to even look at the car until late afternoon and then do repairs the next day! We were stranded 45 minutes from her house in Ocean City, driving a dangerous car and being turned away at each place. The kind guy at NAPA said "see the red roof across the street, try there, they do brakes". We did - and Steve was our savior! What an incredibly gracious and kind man! Not only did he immediately pull the car he had in the garage out and pull hers in to look at it, but once we knew it was truly dangerous to drive, he called Enterprise across the street, got us on the phone with them for a rental, and since we would have to wait, drove us across the highway to a diner so we could get lunch and wait. When Enterprise let us know they had a car ready, but they couldn't come to us; Steve to the rescue again by sending Michael to pick us up, drive us to Enterprise and then he waited to make sure we got a car! Steve kept in touch with my friend via text, letting her know when the parts came in,(and he had to call numerous places to get the parts too) all the costs, and when the work was being done. His labor costs were more than reasonable and the work was done quickly the next day. Gracious, kind, thoughtful and truly was our hero! Oh, and if you stop in, be sure to give Chance, the adorable in-house pup a treat! Thanks Steve and crew!

  Walt Eskiewicz
6 years ago
I needed my alternator output and battery checked because of a problem with starting the vehicle. It was determined the battery was at fault. The vehicle needed a special sized battery and they ordered it and it was received and installed before closing that same day of my visit. Very helpful and friendly.

  Mike Spon
3 years ago
Good place for parts however do not buy hydraulic hoses from them. I paid $45 for a 4 foot hose & went to tractor & supplie & they had the same thing for$19.00 so I will never buy another hydraulic hose from them that's for sure.

  Susan Godwin
4 years ago
I got an oil change. Everyone was friendly and helpful!! It was done in a timely fashion. I would highly recommend this place for car maintenance & repair!!! I have had previous repairs & have experienced friendly people with reasonable rates!!!

  M Rom
4 years ago
Excellent customer service! They went above and beyond to help non locals get back on the highway with in stock parts, knowledgeable, fast repair and fair prices. Thankyou again!!

  Chrisse Renee
7 years ago
They messed my car up! If you are African american please DO NOT TAKE YOUR CAR TO THEM they are racist. I wanted to post the video of what they did to my car but it won't let me on this page. Inbox me and I will show you the video if you want to see it. DO NOT TAKE YOUR CAR TO GIBBONS

  Larry Giddens
4 months ago
Very outstanding good job

  Eddie Chandler
2 years ago
Great people to deal with weather you just need parts to fix your own car or you can get them to fix it for you in their shop right on site

  Katlyn Holloway
7 years ago
Very reliable, Christian owned company that really cares about their customers!! Definitely my first choice next time something happens to my car!!

  Robert Gray
8 months ago
Excellent sales and service, friendly and knowledgeable staff

  Boneshaker
4 years ago
I always get treated well here. The parts guy can find most anything. Good local ownership and good service.

  Tracy Croswell
2 years ago
They worked on my truck before I went on vacation and I went 5.5 hours there and 5.7 hours back I made it and they have always treated me right..Heard some funny noises but I'm not a mechanic..

  Joshua Green
6 years ago
Garbage! Went there for an exhaust pipe they said give them an hour and a half came back still haven't touched it told me to come back at 5 came back still haven't touched it! Stood there for 15mins and no one said a word to me finally someone came out and said they couldn't do it today

  Andrew Morris
6 years ago
Great staff, very knowledgeable. Get your parts for that DIY project or have them Service your vehicle for you!

  James Binder
6 years ago
Good honest people who I recommend highly . Very trustworthy auto mechanic which is sometimes hard to find

  Jon Woodburn
a year ago
Good folks & good work (custom exhaust repair).

  Keith Southworth (Stonecold)
a year ago
Awesome place to get parts and other needs for your truck or car

  Jason Scites
4 years ago
Excellent service, and friendly staff. Always go above and beyond to help out.

  Ted Althoff
5 years ago
Great people and they do good work for a reasonable price