AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kev keepingitreal
9 months ago
This AutoZone Store should be the standard for what the other AutoZone stores in this area should be! The staff has no problem with greeting the customers as they come in to the store with a friendly tone and a smiley face, they pay attention to the customers and let them know that someone will assist you in a moment, they take their time to explain what parts do you need for your vehicle, their battery testing equipment is functioning properly and available for the staff to assist the customers with their vehicle. I appreciate the staff for being attentive, helpful, patient and friendly. This store was clean and seems reasonable stocked.

  Farren King
6 months ago
Omg I had a wonderful experience at this location. Amazing customer service to say the least. As soon as I walked through the door, I was greeted by a handsome fella, Mr. Terrell. This man was very friendly, knowledgable, and attentive. He assisted me with everything I needed. Not only that, this man is fine as hell! He definitely could get it, lol. Terrell is the man, he ll get you right! Overall, I recommend this location to anyone.Respectfully, ONE SATISFIED CUSTOMER!

  Shay Ownit
3 months ago
Left me on the phone for over 10 minutes asked me what I wanted. What kind of car I had and when I told him the part that I needed, he tried to correct the part and I told him the cart was incorrect that he was saying he placed me on hold again And when I called back to let them know that they kept me on hold he said so what he has other things to do. I will never call there again for assistance.

  Cheyenne Bryant
8 months ago
Terrell was amazing. I came in today needing my battery disconnected. He showed me how to do it and recommend the correct tool for me to purchase in case I have to disconnect my battery again. Excellent customer service.

  kenneth williams
a year ago
I just want to say that I had a great experience at this location. They have good costumer service. Very friendly and helpful. As soon as I walked through the door, I was greeted by one of their staff members. If I remember correctly, i think his name was Terrell. He assisted me with everything I needed and were looking for. I would recommend to this location to anyone.ONE SATISFIED COSTUMER.

  Nicodemus Sunu
6 months ago
The lady Alexis F was so rude and Disrespectful asking some stupid and dum questions out of no where everytime I come she always roll her eyes at me looking at me all Crazy and I ask her why are you looking at me for like that she doesn t deserve to work there she needs to be fired plus I m calling the HR department or Culprit and Ocean I m taking her case to them and file a report online to get rid of her plus I will never in my Entire life shop over there or around that area again I ll go somewhere else thank you.

  Shyreess Swinson Battle
a year ago
Husband returned Motorcycle Battery with Store Manager at Reg#34 at Store #6477 Transaction #062864Male Worker behind register is very unprofessional and rude. He asked my husband to bring his 2 batteries down: Terrance told him the batteries are already sitting at register while we were awaiting next turn in line. Immediately TERRELL said; I don t have time for this Bull???? and that he s not making time for attitudes? No conversation were exchanged with he or my husband until Terrell said to my husband: all those MUSCLES YOU HAVE, you can t bring the batteries down to me! He left us just standing there and Store Mang r helped return items for replacement. We asked for angry workers name and walked out to our vehicle. Terrell came towards our vehicle asking is there something we wanted to say to him?My husband responded: in the future if you have a dissatisfied customer please RISE ABOVE THE NEGATIVITY without assuming the next customer (us) is upset or mad and continue to give good service rendering professionalism at all times( especially when we walked in with him having attitude with previous person in line)Will not be returning to this location***PS*** Terrell turn your hat around forward instead of backwards. Coming out of store to give threats just because we asked Manager for your name was not a intelligent thing to do. Instead of saying harmful words we are giving your department this survey. Please exemplify PROFESSIONAL SERVICE if you want customers to return to this location! Thank you in advance. The Battle Family.

  Eric Lienhard
9 months ago
Stopped in to get windshield wipers during a downpour. The sales rep (I'm sad I didn't ask her name) bent over backwards to find the right fit for my car and helped install them....IN THE RAIN!!!! Amazing customer service. Kudos!

  Damon Miller
7 months ago
New store. Great service. Nice people.

  Manny Rosado
a year ago
The staff is a mix badge of trained and knowledgeable members and some kids that can even provide you with 10 seconds of attention. The inventory is somewhat limited and as pointed out some staff members will go the extra mile to help while others will pass you by like you are not there. You also have to constantly remember them about the military discount. This Auto Zone needs help! A phenomenal store nevertheless.

  Antonella Jimenez
a year ago
I had such a great experience at this location . Terrell you re so helpful thank you so so much for helping me with the brake lights of my car, I really appreciate it !Even though you told me you didn t knew how to change them you tried it and you got it. Thank you so much .

  Phyllis Kennison
a year ago
My name is Phyllis,I'm a bus driver from Florida. I've been having to buy a lot of DEF from a young lady name Alexis . Her and her crew of clerks have been absolutely awesome..We've been having to purchase a lot of DEF for our motor coaches that have been working in the area for the metro line... I can't thank you guys enough.. Autozone your store staff has treated me very well, you're very very lucky to have those ladys at your store working to handle that counter..I see big things in your futher Alexis..A job well done should never go unnoticed...Thank you all again.Phyllis KennisonOrlando Fla

  Ran
a year ago
I did order parts of my car and was told they will call me as soon as it comes in. The parts came in that day but they didn't call me. It's good I call them or else I'll be waiting for nothing.

  Good News
a year ago
I like this store, the people here are so friendly, they go an extra mile to help.Thank you Brian for Great Job on my Truck

  Sharon Ash
a year ago
Thanks for the great customer service I received the other day. This is the AutoZone located on Oxon Hill Road. The young man who helped me was very friendly and very knowledgeable. thank you.

  Angelo Industrious
a year ago
The representative Terrell was very professional and knowledgeable on my vehicle. I would definitely visit again and recommend a friend.

  Earnell Harris
a year ago
Kross Craig was very helpful and had very good customer service he was very knowledgeable about the products and made sure I had everything I needed

  Joel Samiley
a year ago
Full Customer Service when you feel important getting full service from Daren, the manager, doing hands on work. Awesome!!!

  Johnny Gay
a year ago
The cashier there he was great help me out made sure I got the right parts and everything

  Lloyd Hooks
a year ago
Had good customer service. I was undecided and the staff member was quite patient.

  Rachel Clover
10 months ago
Clean, knowledgeable, and quick to help me with an engine light test.

  doctorsam56
5 months ago
Professional and good service!

  Mario Jr
a year ago
Girl with the giant fake eyelashes doesn t know what she s doing and tells you the parts for your car no longer exist

  Kathy Lloyd
a year ago
Great Customer Service For Once Happy Holidays

  Ttop Dubose
a month ago
Really helpful

  cristal ayala
10 months ago
Great costumer service

  Steven Luther
a year ago
Great place and inventory.

  Ervin Callejas
10 months ago
Great

  Wilson Torres
8 months ago
I think this store is one of the best in the area.Esta tienda creo que es una de las mejores del �rea