High Falcon Auto Service

4.5 (65)

  11404 Reisterstown Rd, Owings Mills, MD 21117
  (410) 363-9113
  highfalconautoservice.com
  Claimed

Car repair and maintenance service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tammy Hall
a month ago
These guys are the best! For over 16 years they have serviced my vehicles. If you're looking for a reliable, honest, hardworking shop, these guys will take care of you! Give them a call today!

  NIGHT WING
a month ago
Very professional did a good job. Very good customer service skills. The car looks excellent.

  Mushegh Sargsyan
3 months ago
Did a great job working with me and my car insurance. Really appreciate the advice and professionalism. Joel was very genuine and I got my car back cleaner and in better shape then I even intended.

  Violeta Garcia
3 years ago
What an amazing job they did with my headlights restoration !!! pictures speak for themselves. They took excellent care of my old BMW, always the best customer service, honest and best price!... I am more than happy. Thank you !

  Terrence Richardson
4 months ago
I highly recommend that you get your car serviced at High Falcon. Joel and the guys provided good work at a reasonable price. I send all of my vehicles to High Falcon for service.

  Brandon Rangel
4 months ago
They have fixed my car multiple times and have done a great job everytime. Definitely recommend coming here

  Stephanie Huggins
4 months ago
Saw me with zero notice, quick & friendly service, and took the time to explain/show me everything they were seeing. Great experience and I ll be back even though they re not close to me.

  Wanda Shird
a year ago
This is a family owned business. I've been knowing Joel for almost 15 years. That's how long he has worked on my friends and family cars. They are very experienced, professional and efficient. Prices are pretty Reasonable!! Also very pleasant. Try them, you won't regret it!!

  Aleksandr Chatskiy
a year ago
I was told that I would be able to get a new plate installed under my car for $250. I was told the cost was for both parts and labor. The receptionist rang me up and gave me a receipt. She charged me $238 and wrote that it was a deposit. She didn't put on the receipt that I paid in full. This caused confusion. Joe told me that the price was only for the part and didn't include the cost for labor. He was not able to reach the receptionist to confirm that I paid in full. I ended up paying $60.00 more for the labor. Make sure the receipt says paid in full when you pay in full to get work done on your car.

  ALBERTO FERRO
a year ago
Excellent Service supervised directly by the owner, Mr. Joel Camacho. He did everything necessary to ensure that the job was done right, he fixed a complicated electrical problem in my 1995 Mercedes Benz, working extra time without overcharging, I took my car to several mechanical repair shops and they were not able to found the problem. I unconditionally recommend High Falcon Auto Service owner and his employees as Honest, Hard Working, knowledgeable, friendly, fair, team .Superb job!!! Congratulations.Services: Electrical, Brakes, Oil change

  Jeffrey Shoemaker
2 years ago
I have been taking my BMW Z4 to High Falcon Automotive for the past 4-5 years. Joe and his mechanics are the best. Isaac has always worked on my car and does great work and very friendly. It is a nice family owned business and they treat you like family when you are there. I would recommend this shop to anyone. It is sometimes challenging these days to find a honest mechanic who does great work.JeffService: Steering & suspension repair

  Alison Williams-Leak
4 years ago
When I think of this place I think of HONESTY, AMAZING WORK, and good price. I was referred by some friends to come here. I had taken my car to 3 other shops before coming here. They took EXCELLENT care of me. The dealership was gonna charge me a arm, a leg and my 1st born to fix my transmission. They fixed it for a lower price and fixed other stuff I know was missed up as well. This is a family owned business and they are AWESOME. Joel is the owner main one who helped me, easy to work with and knowledgeable. His wife (who works the front desk) is super sweet and efficient. Also Issac helped as well, super nice . I wouldn't dare go to another place ever again.

  maria canoy
3 years ago
Accurate wait times, professional and friendly. Mr. Joe Camacho and staff here are great to work with. They never try to upsell you on anything and their prices are reasonable. They are HONEST, reliable & great Mechanics. They have saved me a lot of $$$ & headache over time. They stand by their work and also explain things so I can understand. As a WOMAN I feel comfortable taking my car their knowing that they will not try to give me things I don't need. Highly recommend this auto shop for automotive services.Services: Auto engine diagnostic, Wheel alignment, Air conditioning, Brake service & repair, Oil change

  Subie Kid
3 years ago
They always have done a good job with my cars and have a good team of guys there. They even do amazing jobs with body work and also even seen them fix a car a dealer couldn t even fix. I would gladly take my car there again anytime without any regrets. There friendly and always helpful people they will help you save money if your on a budget and just fix what needs to be fixed there a honest group of workers.

  abigail calderon
3 years ago
They always go above and beyond to meet my needs and more. I always have an excellent experience when taking my car to High Falcon Auto Service. Great customer service as well. A hundred percent recommended, they definitely keep my vehicle in excellent condition.

  Pedro Marin
2 years ago
If you need a true mechanic , ask for Joel and his muchachos . This experience is a Trip back in time the traditional small town mechanic expert with the same advanced technology benefits of the most sophisticated dealer computer diagnostics. The difference: Simple, Joel will not overcharged you, will not replace what does need replacement, will not make up a story if he can t find the reason for the failure and will give you a fare price for his job. Ah! and will not charge you $155 for just the diagnostic like most dealers do.

  Jack Khristan
6 years ago
Complete rip off. Scratched all of my four alloy rima when installing new tires. Stay away or you're going to get screwed. This is the worst place to ever go to and the only reason why I went there was because everybody else was too busy to put on four tires which I have already bought and had in my car. So I went in and asked them would you guys put it on and they said yes. First the girl said it would be $20 then she said It will be $25. I agreed. Then when they already took off all of my four tires she told me it will be $30 for each if you want them to be balanced. Well of course I want them to be balanced that's why I was paying $25 as she told me. I told her that's too expensive and you said $25 which is already too high. She told me $25 is without balancing the tires. Since all of my old tires where off of my cars rims I had to agree to this rip-off was and to paying $120 for getting 4 tires replaced. I get in my car and drive to work. My whole car is shaking going over 60 miles that means the balancing was done incorrectly and all four rims or scratched up and one of the tires was put on backwards. I went back to them and told them all about this to get a full refund to which I was told they don't know how to do a refund. Stay away unless you want to redo everything they done and have to spend more money to fix your car!

  Imagine That
4 years ago
I recently took my Toyota Highlander to be serviced. The mechanic did excellent work and went above and beyond to make sure everything was good. Excellent customer service and great price.

  Dennis Dillard
6 years ago
Very professional receptionist and techs. Never suggested any work on my car that it didn't need. I've towed cars to HFA and have never towed a car back due to an misdiagnosis by techs. Highly recommend HFA for all your car repairs major or preventative needs. MOST OF ALL....(HONEST). Thanks HFA.

  BBVII
3 years ago
DO NOT take your car here!!!! Joe will tell you your car is fixed but really do hidden damage so you have to spend more money to bring it back to get if fixed! They are deleting the bad reviews!!!! this is my 3rd time having to write this review!!! So I m sure they deleted the other bad reviews other customers has had!

  Julean S.
2 years ago
Great pricing and friendly experience. I wouldn't hesitate to use this shop as your mechanic.

  Nini W
2 years ago
Terrible!!! They persuaded me to order a 200.00 part that never came in. They refuse to refund me the full amount they charged me, they stated they need to keep 20%. When I complained they stated there is nothing they can do about it. I am now stuck with a car that is not functional and no part to do the repair. Stay away from this place!!!!!

  Abigail Calderon
6 years ago
My family and I bring our cars here for service. Awesome crew & great service. Will definitely recommend them.

  Madalyn Morales
5 years ago
Took my car, expressed my experience,They analyze the car and fixed it! The best part they return my car the same day

  Ka'Juan Wright
2 years ago
Hard and honest workers I would recommend this shop to anybody in need of automotive repairs needs this the only shop I trust and bring my car to!!Service: Electrical repairService: Electrical repair

  erick prieto
7 years ago
Excellent service at high falcon . The owner , a great guy that deals with any problems on car..Better prices than the car dealers. HONEST PEOPLE.

  bryan bellinger
3 years ago
Great place to buy a car.when all the other car lots said no they said absolutely.they stand by their cars great at fixing them in a timely manner I'll buy here agsinServices: Tires, Electrical, Auto engine diagnostic, Brake service & repair, Battery, Oil changeServices: Tires, Electrical, Auto engine diagnostic, Brake service & repair, Battery, Oil change

  Steven Morrisey
3 years ago
Great service. Joe and his staff are very accommodating. Excellent work at reasonable prices.

  Paras Shah
2 years ago
Great place, they fixed an exhaust leak quick and cost effective.

  Ron Curry
4 years ago
Did a top notch job on restoring my headlamp lenses! Highly recommend...

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-3 PM
Sunday Closed

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