Newburg Marine Sales and Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  keithanddo
7 months ago
Title: Exceptional Experience with Newburg Marine: A Proud Owner of a 2023 Carolina SkiffRating: (5/5)I recently had the pleasure of purchasing a 2023 Carolina Skiff from Newburg Marine, and I couldn't be happier with my experience. From the moment I stepped into their dealership to the day I drove my new boat out onto the water, the team at Newburg Marine displayed a level of professionalism, expertise, and dedication that truly exceeded my expectations.One of the standout qualities of Newburg Marine is their exceptional customer service. The staff greeted me with genuine warmth and a willingness to help from the moment I walked through the door. They took the time to understand my boating needs, preferences, and budget, ensuring that I was guided towards the perfect match for me. Their extensive knowledge of the 2023 Carolina Skiff, along with their willingness to answer all of my questions, gave me the confidence that I was making an informed decision.The purchasing process was remarkably smooth and hassle-free. The team at Newburg Marine made sure that all the paperwork and documentation were in order, and they explained every step clearly. This attention to detail and transparency significantly reduced any stress that typically comes with such transactions.What truly sets Newburg Marine apart is their commitment to delivering a top-notch product. My 2023 Carolina Skiff was in impeccable condition, showcasing the dealership's dedication to quality. The boat was not only visually stunning but also performed flawlessly on the water. It's evident that Newburg Marine takes great care in preparing their boats for their new owners.Even after the purchase, the team at Newburg Marine continued to provide exceptional support. They offered guidance on maintenance routines, provided recommendations for local boating spots, and assured me that they were just a phone call away if I ever needed assistance. This level of post-purchase care speaks volumes about their commitment to building long-lasting relationships with their customers.In conclusion, I can wholeheartedly recommend Newburg Marine to anyone in the market for a new boat. From their friendly and knowledgeable staff to their dedication to quality products, every aspect of my experience with them was outstanding. If you're looking for a dealership that values its customers and offers an extensive range of high-quality boats, Newburg Marine is the place to go. My 2023 Carolina Skiff has brought me countless hours of joy on the water, and I have Newburg Marine to thank for making this dream a reality.

  Web Helper
a year ago
My husband and I just purchased our first boat today. Travelled from Spotsylvania, Va. to see a Carolina Skiff after visiting a boat show in Chantilly, VA and another boat shop. It was so worth the drive. Got exactly what we wanted at a great price. Newburg Marine took great care of us and made the process so easy. They also made sure we had everything we needed to safely get home and have a great season on the water. Thanks Jason and crew from Heather and Rob!!

  Brad Bell
3 months ago
They had the best deals on boats for sale in Maryland and DMV area. Everyone there was very helpful and helped me find the perfect boat for me! They also were able to work with me on financing it.

  Peter Nyce III
6 months ago
The nicest staff and best boat service you'll ever find. Been buying boats and getting them serviced here for over 30 years!

  jeff demuro
7 months ago
They were fantastic! They were quick honest and fair too. Thought I was going to need somewhat serious work done but got out of there on the cheap.They will be my go to from now on

  Kris F
2 years ago
Second boat purchased from Newburg Marine today and it couldn t have gone more smooth. The transaction was just as efficient as it was 10 years prior. Aside from the world class customer service, everyone in the shop is friendly, kind, and honest. Highly recommend this dealer/service team for the small town feel with down home folks and a wealth of knowledge.

  Brad
a year ago
I bought a new Carolina Skiff at Newburg Marine last week and everything was 1st Class. When the boat was ready it took minutes to get the paperwork done and they thoroughly went through the boat with me before I left the parking lot. Thanks again for the great experience!

  Keith Dickinson
3 years ago
Had to get service for my Mercruiser done. They completed the work in the estimated time frame that they gave me. The cost was a bit under what they quoted me. So far, the repairs/service work is holding up quite nice. They provided quick answers to any questions I had. Overall, would gladly use them again.

  Dawn Brett
7 years ago
I have gone to Newburg Marine for years for parts and major repairs. The mechanics have always been top notch and forthcoming with whatever issue we may have been having, especially when we had to do a major rebuild on our engine, got the best parts and the boat was back in the water as planned in early spring and is still running great! They're my first call if it's something my husband can't manage on his own.

  William Freeman
7 years ago
I have been using Newburg Marine for parts and service for a number of years. The customer service is excellent as I have had a number of questions throughout the years-- Jason & Jason, always willing to help. Jason always has the parts I need, especially on holiday weekends when I am in a pinch and the family wants to take the boat out. 5 STARS!!!

  Paul Szmurlo
4 years ago
Great experience with the entire Newburg Marine team in re-powering my boat with a new outboard. Great communication, fast returned calls, reasonable pricing, quality workmanship and great focus on client satisfaction.

  Megan Bell
6 months ago
Great customer service with quality products!

  David Ramsey
7 years ago
Just an awful experience purchasing my Cape Craft 160 from Newburg Marine. I purchased the boat basically over the phone after looking at it. Everything seemed ok with the office manager. When I arrived the owner started off by making the comment, "what the hell you doing pulling in forward, turn the f around and hook up to this and take it away". I said sir, I have a 6 year old boy with me watch your language please. So this is where things seemed off and I should have backed out of the deal. He was in a hurry for me to take the boat and leave for some reason and seemed inconvenienced by me wanting to see the brand new motor run. Well come to find out, the compass was bad and he said they are all bad, they only filled the 18 gallon tank half way for delivery, the boat was filthy and had not been cleaned, full of dirt and left over fiberglass from construction. I noticed the trailer did not seem to be set up correctly, so I asked about it. Having over 40 years experience in the boating industry PROFESSIONALLY, it seemed odd to me. He said oh no everything is fine. I said it looks like the bow will grind on the beam, he said no it was set up correctly. So when we launched the boat for the first time it did in fact grind on the beam going back on causing some fiberglass damage. No big deal it is a new boat and the first time we are launching it right?After this I took the boat back off the trailer and had to adjust the bunk rails by raising them a bit, things seemed ok but noticed the bunk rails were loose. I SHOULD HAVE CHECKED THE FRONT ROLLER MOUNT. I say this because they never tightened down the winch mast prior to me trailing the boat home and it had moved 6 inches by the time we had arrived home. Well as of today 7/24/2016 the front roller mount apparently was never tightened either and it flipped over on me and has gauged a deep line about 24" under the front of my bow. The entire trailer was NEVER set up correctly, or even checked to see if the bolts were tightened from the manufacture. Shame on me for never checking on that when I had the first issue. Why should I expect to get what I paid for.So there was also this issue with the bad vent on the gas tank top. As a result it built up pressure and blew the gas line filling the back of my boat up with about 12 gallons of fuel. Thank god I had the plugs out. However where the self baler holes were, gas puddled pretty bad and stained my new boat. It stunk of gas for a week and my wife and kid did not want to ride in the boat as a result of this.The builder H2O Sports is still promising me they are going to make these concerns along with the grab rail being so out of level correct. As of 2/11/17 we have not got my boat repaired. I would think by spring hopefully all of this will be addressed and corrected. I am told a dealer for them will fix all of these concerns.Sad part of all of it is, except for what I see as two design flaws, I just love the boat. The dealer and service/warranty after the sale so far leave little to be desired.

  Raymond Simpson
8 months ago
Quoted a price for spark plugs over the phone and when I went there to pick them up the price was double

  Courtney Delph
7 years ago
The sales & service dept is excellent! The mechanics there have serviced a few boats for my family. We have also purchased a tube and other "boating needs" from their parts dept. Check them out!

  Gail Stevens
a year ago
The staff were helpful, knowledgable and went above and beyond in service. Love our boat we bought there!

  Adam Osborne
2 years ago
Awesome customer support. Thanks for the new Carolina Skiff. We are thoroughly enjoying the new boat!!!Adam Osborne

  Catherine Presgraves
7 years ago
Because it is peaceful u can fish u can rent boats to go fish or just to go on the water . But mostly the people are kind that work there..u can camp the if you are visiting..I all so love it the most when i can watch the sunset or the sun rises...

  iretha loredo
a year ago
Good service, plenty knowledgeable about my boat engine.

  joe thomas
4 years ago
Great customer service and prices aren't bad. Helpful with getting my parts

  Kenneth Jones
3 years ago
I purchased a boat from them several years ago and it was a horrible experience. I would never buy another boat from them.

  c d
3 years ago
These guys and momma behind the counter sure know how to treat hard working men that want to play with their toys.

  charles cutts
4 years ago
Awesome friendly place to get your dogs needs and baths

  phyllis
2 years ago
Very helpful. Nice store. Good selection.

  Cali Brett
7 years ago
Always there to help. Best tech's in the business.

  Keith Wootton
2 years ago
Very helpful with repairing boat trailer

  Dewy
10 months ago
My go to boat repair place.

  John Morris
a year ago
Always got what u need..friendly

  David Robinson
4 years ago
Great experience, a joy to do business with

  History to remember Bowman Sir
5 years ago
Good prompt service