Doug's Auto & Truck Recycler

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeff Rasmussen
4 days ago
These guys are such a pleasure to do business with. They know their stuff, after, as they told me, '25 years in the business.' My experience on the phone was efficient and professional. When I got there, the part was pulled, as promised, and ready. The guys were congenial. In this day and age of the internet and bots and such, it's such a pleasure to talk with people who shoot straight and who know their stuff. This will be the first call I make in the future for auto salvage, used parts, and the like. I highly recommend you give them a call!

  Stephen Alexander
2 months ago
Excellent experience! I had big car issues. I ended up needing to call this company many, many times as I was trying to work through what I would do with the car and how I would get it to their location. Although they could have easily lost patience with me, they were instead very courteous, professional, and accommodating with my situation. Very thankful.

  Michael Thompson
a year ago
Great prices and very large inventory .Surprised by how clean the office was , not your average junkyard.

  Ray Smith
4 months ago
Great people , great service .. best auto parts place in BALTIMORE thank you I m so grateful for this company

  T&RC TRC
a year ago
Perhaps the older one of the front desk men had a bad day or just represented the company's unwritten policy, I felt cheated when I returned a part he sold me the previous day. He refused to issue me the full store credit; instead, he wanted an undisclosed 25 % restocking fee. Generally, he was brash and verbally confrontational with a customer who barely spoke to him.

  Emeka Forte
2 years ago
I called to see if they had a part for my daughter's car. Bill was the person I spoke with. He was very helpful with excellent customer service. He called me back in a timely manor concerning the part and I asked for pictures and he sent them to me within five minutes. Bill your the best and thank you for your help.

  Douglas Iraheta
2 years ago
Called in on Wednesday (01/19/2022) looking for a very difficult part to find for an 02 Jeep Wrangler. It was 4:58 pm (they closed at 5 pm) a gentleman name Bill answered. He was very helpful and patient, I describe what I was looking for and within minutes he had found it. I asked if he could hold it for me that I could pick it up the next day. He said that he could ship it to me instead, saving me a two hour commute. I paid over the phone and a day and a half later it was at my door. First time I had interact with this shop but I know who I'm calling first next time I need a replacement parts for my Jeeps. FYI I called many places and all I got was rude and annoy service, like if I was begging or asking for the item for free. Thanks for the help Bill! and yes, it got that TJ up and running with no issues at all.

  Christopher Wolfe
a year ago
These people are just great and very helpful!This last time, I was looking for a hard to find part, which they didn t have, but without hesitation he search a few other places and found it for me.

  Rolando Alvarez
a year ago
Mike is the best to find the parts great customer service very acknowledged about parts if he doesn t have the parts he will find it

  Dave Duckett
a year ago
Didn't get the part we needed. But they tried to help us find it at other locations, very pleasant people.

  D Swab
a year ago
Go see Mike he's the best and very knowledgeable of cars he won't steer you wrong

  kenneth trombley
4 years ago
Poor customer service told me they would call me back in 15 minutes a day later they still haven't

  Terrence Nolan
6 years ago
Excellent staff and very parts knowledgeable. Discount for cash.

  david cockrell
4 years ago
Nice bunch. Great prices and service

  JB Kenney
3 years ago
Nice people descent service, but dirty

  steve dunn
6 years ago
GREAT PEOPLE TO DO BUSINESS WITH

  Joshua Weitzman
6 years ago
Great for used auto parts

  Mike Peacock
a year ago
Great