Al Packer's White Marsh Ford LLC Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kevin Clark
a month ago
Took my truck there for their "Works Package Service" and two minor recalls from the manufacturer. I also realized I had a coupon for a detailing, that just before I dropped it off. I spoke with Bill my service supervisor, he assured me he could work it out for me. He was very informative and ensured everything was completed in a timely manner. The truck looked like a new vehicle when I picked it up. Thank you all for some great service, I'll definitely be returning.

  D P
9 months ago
MO- and ALL the staff helped me every step of the way! I can t thank MO enough. This was the best place I have ever dealt with. From the time I made my first phone call to MO to Danny who talked with me about extended warranties they are all truly the best!! Service was amazing and MO helped me feel so comfortable and less worried. It s hard out here to find a reputable place but THIS IS IT! I CANT SAY ENOUGH!! Thanks to the entire team that helped and worked on my car!! I didn t get a chance to thank everyone but here are my public thanks! OUR FAMILY HAS BEEN COMING HERE FOR YEARS & I WILL BE TOO! THANK YOU AL PACKER! Thank you for making it so much better for me and my truck! I will be personally contacting their corporate office just to let them know the same thing!!

  A P
10 months ago
Had a great experience with Larry recently, the Collision Center Manager!He is very knowledgeable, goes above and beyond the call of duty with helping you, and will listen and work with You any way he can.We have a highly complicated repair going on and with an all aluminum truck, they are being so precise, and we really appreciate them for doing an amazing job and helping us out with everything!Highly recommend this place it s clean, organized, and they know what they are doing!- Anil P -

  Jeremy Witt
a year ago
One of the best Ford dealers around, they also have the best staff in the quicklane department. I have been goig there for years and Randy and his crew always takes good care of all my vehicles.Services: General repairs & maintenance, Tire rotations, Vehicle Inspection, Auto glass replacement, Auto maintenance, Oil changeServices: General repairs & maintenance, Tire rotations, Vehicle Inspection, Auto glass replacement, Auto maintenance, Oil change

  Patricia and James Sentz
a month ago
Great customer service, nice dealer

  Zev Weintraub
2 years ago
Saw pickup truck on website from the first click to pick up was an excellent experienceFriendly staff, no pressure at all, and the price quoted was the price paid. Highly recommend!

  William Gamble
3 years ago
I've only had my vehicle serviced here twice upon recommendation, and I'm happy with their service and their interactions with me. I'll continue being a customer for the life of my vehicle.

  Todd Rinker
2 years ago
Stay away from the body shop . 20 miles after I picked my truck up the rear wheel fell off and they refused to own it . The boy said they never take wheels off the cars.

  Cory Cur�
3 years ago
Friend brought car to fix slave cylinder. Replace clutch while in there ..1month 1week .was told 3 days .now check engine..and was told by manager would work with him on price..didnt .name said it all..he rented car for 3weeks waiting

  Charles Johnson-Bey
a year ago
A great place to buy a Ford vehicle.see: Nate Burgess

  Keith Young
2 years ago
They were not very cooperative

  francis reinsfelder
2 years ago
Thanks for flat repair.

  Denys Cruz
a year ago
Bad serviceMal servicio

  Jenni Polanco
3 years ago
Bad serviceMal servicio