Lothian Automotive Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dale Alford
4 months ago
We are leaving the state for good in three days and of course, had an unfortunate issue with our BMW and just knew it was going to take forever and cost a small fortune since it is a BMW. Boy was I pleasantly surprised when I showed up at the shop. First the shop is really nice and very welcoming. Second, they took the car in and I sat down expecting to spend at least an hour waiting. 20 minutes later, if that long actually my car was finished and it only cost $50.00. I love this place and would highly recommend everyone visit them in the future. I can assure you if I am ever in the part of the state again and need service this is the first place I am calling.

  Jason Behl
5 months ago
Didn t have any work done here, but the quote I received for a water pump replacement was stellar. I was offered a same day appointment and the price was great, but I did not have the parts in hand yet. Unfortunately due to time constraints I had no choice but to do it myself over the weekend. I travel on the road for work and my vehicle is a requirement to do my job. The receptionist was very polite and professional in giving me multiple choices for days and times. I d really reccomend this place for price and schedule flexibility alone!

  Connor Harmon
6 months ago
This is the best mechanic shop within 25 miles easily. Service is always quick, staff is extremely polite, prices are amazing, nothing not to love! I do most of the work on my vehicle myself, but anything that I cannot do for one reason or another will be done here!Services: Tires, Vehicle InspectionServices: Tires, Vehicle Inspection

  James Kendrick
4 years ago
Lothian Auto gives 20% off for Active Duty Service Members, and Angie & her crew are some of the most honest people you could ask for in the industry.Case in point: I let a friend borrow my 2006 Jetta TDI (Diesel), and they filled it up with Regular Gas!!! Thankfully, they did not start the engine after they realized their error.I had them tow it to Lothian. Angie looked for the most cost-effective way to resolve the issue, and kept me informed throughout. Ultimately, they dropped the tank, and replaced the fuel filter.Over the next two days after picking the car back up, I noticed it was hard to start. Today, I began to smell fuel, and sure enough, I had a large fuel leak coming from my engine.I had it towed back to Lothian. Within 2 hours, Angie called to tell me that the fuel filter they installed had a bad seal. Their supplier paid for the fix, I have a new fuel filter, and the car is ready to be picked up. Cost me nothing.How many mechanics do you know take care of you like that?!Highly recommend them. They can be a little hard to find, so I hope the pictures help!

  Malkia Ra
10 months ago
**First time customer, received service 6/19/2023**In dire need of a reliable mechanic, as I refuse to continue patronizing Upper Marlboro Ford. (I have to LEAVE my vehicle with them all day FOR AN OIL CHANGE!) Found this business via a Google search and I spoke with a very polite gentleman over the phone who also assisted me when I arrived.When he told me the oil change would be about 20 minutes, I expected to be there at least 45 minutes, which would've been totally fine with me. No, it was REALLY 20 minutes!You damned right I will be back!Service: Oil change

  Chris Williams
a year ago
I just went here for the first time since moving to the area and was completely satisfied with the service. The customer service was great and was really helpful in helping me find tires for my truck and the mechanics got me in on time and out fairly quickly. Some mechanics will try and price gouge you if you don t know any better but I thought their pricing was extremely fair. I typically change my own oil to save a few dollars but I can t even do it cheaper myself then what they charged me. They will be the first company I call for any future repairs.Services: General repairs & maintenance, Oil change

  telissa rodriguez
a year ago
I recently moved to the area and needed a vehicle inspection. I requested information online and Lothian Automotive quickly responded with their availability. I was able to call and set up an appointment for the following day. The staff was friendly and helpful. I will continue to come here for vehicle services and any future maintenance.Thank you!Service: Vehicle Inspection

  Jeff Yeatman
a year ago
Everything about the experience was top notch. Strong communication, quick diagnosis, worked well with my extended warranty provider. They treated me like family. Highly recommended.Service: TransmissionService: Transmission

  Mark David Hodge
7 months ago
Have been taking my cars there for over 10 years. Great family owed honest business.

  Greg Bennett Jr.
2 years ago
I ve been going to Lothian Automotive for the past 15 years and would never go anywhere else for my auto service needs. The owners, Angi and Kenny, are genuinely good people. They don t tell people that things are wrong with their vehicle just to make some money. There were plenty of times they could have charged me for work that I told them to do and they called me to tell me it didn t need it so don t waste my money. It is hard to find good people like that in the automotive industry. Their mechanics are very knowledgeable in all the work they do. The work is always done efficiently and quickly. I m never without my vehicle for longer than it takes them to do the work. The pricing as always competitive with others.Services: Transmission, Electrical repair, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change

  Ahmed Salem
6 months ago
Very professional, up to their word, thank you for all the help that you provided in the process of replacing our engine.

  Bette Hyde
11 months ago
Angie extremely nice. Car was done very promptly. Been there before for other vehicles. Very happy with there serviceService: Vehicle InspectionService: Vehicle Inspection

  Paul Chang
3 years ago
Got a flat tire driving up highway 4 today and was towed to Lothian Automotive. Tow truck driver said he brings lots of people here so I figured that was a good sign. My car doesn t have a spare and after waiting by the highway for an hour and a half and getting towed there they could have pretty much named their price I was stuck. When they told me they were able to patch the tire I was so relieved I would have been happy to pay any asking price, so imagine my surprise when they sent me on my way without asking for a cent! They said it was a simple patch, I already got stuck by the highway and got towed, so no worries. What?! Honestly though it means more to me than they could have possibly known. I was far from home, on a (as of yet unsuccessful) quest to solve a medical problem my son has been suffering from, and this kind gesture really took the edge off of a very stressful day. Thank you, Lothian Automotive. Since I know little about cars, what I look for in a car service center is good people I can trust. These guys seem like genuinely good people.

  Joseph Pilat
2 years ago
I have been coming to Lothian Automotive for years. There is no shop that comes close to the customer service, price, HONESTY and quality of work. I have at least 5 shops closer to my house but gladly make the drive for them to work on all of my vehicles. Truly nowhere betterServices: Transmission, Electrical repair, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Oil changeServices: Transmission, Electrical repair, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Oil change

  Saul Macklin
2 years ago
Greatly satisfied with the professionalism, work ethic and customer service Lothian Auto. Inc. provided me. My last 2 visits at Lothian were for major work (front control arms and water pump). The auto technicians correctly diagnosed my problems and did outstanding repair work. My advice to anyone needing auto repair Don t Go To The Dealership, Go To Lothian Automative Inc. Services: General repairs & maintenance, Auto engine diagnostic

  Barbara Jones
4 years ago
I found them when price comparing. They only charged me $425.00 for a repair that my long term auto repair shop, Art's Automotive, was trying to charge me $1025.00. The repair was done quickly and efficiently, so, needless to say, I have dropped Art's Automotive and now Lothian Automotive is my new shop. Also, they were kind enough to pick me up when the car was ready. Very happy customer!

  Samuel Perry
a year ago
Long time customer, have been using Lothian Automotive for over 25yrs. Great customer service, listens to your concerns and try to provide affordable solutions.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  TJ Cotter (Buddywolf)
3 years ago
I take my car here to get fixed up or even basic maintenance such as an oil change. They have helped me with a muffler, windshield, radiator, A/C, new tires and more. Good mom and pop shop to go. I highly reccomend anyone to get there car worked on here.

  Mario Olivero
3 years ago
Honest, professional hard-working people. Glad to have a shop like Lothian Auto close to home.

  sandra ivins
4 years ago
Angie and her husband are honest and respectable and work as an awesome team to provide excellent customer care. I have taken my cars there for years and I feel like I am getting good advice and a fair price.

  Ellen Michael
3 years ago
I highly recommend this shop. Honest and hard working local business. These guys were recommended to me and they did a great job on my truck. Thank you. We will be using you again.Services: Tires, Auto engine tuning, Brakes, Oil changeServices: Tires, Auto engine tuning, Brakes, Oil change

  Janelle Sears
2 years ago
Lothian Automotive is a great friendly place to get your vehicle serviced. They are professional, very friendly, & honest with reasonable rates. Definitely will be going back.Service: General repairs & maintenanceService: General repairs & maintenance

  Kat
2 years ago
If you have the option to go elsewhere- DO IT!! These are the types of mechanics that will make sure your car runs for a little bit (very little) and try to keep you coming back. Check around at other shops because some local ones will do much better work for half the price, and if the price is better than the competition, you're probably going to get what you pay for. Don't waste your time.

  Dekari
2 years ago
I have been here twice for a state inspection and now i am coming back for a general assessment i really do plan on making this shop my mechanic shop. The prices are amazing i recommend this shop to anybody who wants work done on there car!!

  Erica Nash
6 months ago
Messed up my CV joints & now have to take car to Eastern Shore

  WINDSOR _GAMING
3 years ago
Great service all around. Polite, respectful. They have done multiple repairs from my transmission to my brake lines, alignment and tires. I have no complaints from the outstanding work they have done to my truck.

  Thomas Richardson
3 years ago
Great place. Amazing customer service, work is top notch and prices are very good. I have found a new place in Lothian for all my automotive needs.

  Theresa Moshier
2 years ago
Lothian Automotive is the only shop I use for my vehicle repair needs. They are knowledgeable, professional, friendly and get the job done in a timely manner. I will continue to use Lothian Automotive for all my vehicle needs.Service: Auto engine diagnosticService: Auto engine diagnostic

  Abigail Brown
2 years ago
Appreciated Andrew's professionalism and willingness to answer my questions. This business took the time to share their knowledge and patiently repeated information when I didn't understand the first time. Yes, I recommendService: Auto engine diagnosticService: Auto engine diagnostic

  Trisha Woods
4 years ago
My family has been using Lothian Automotive for as long as we've lived in AA County. They are honest, friendly, efficient and reliable. They've helped us out MANY times!