AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Elaine Foreman
5 months ago
Had some light bulb issues with my Ford F-150 and Sam with a smile, and knowledge installed the bulbs and made sure everything was right before I left.. great guy!! Ask for Sam!!!!

  Christina Jones
a month ago
Thanks to Chris. He was so respectful understanding and helpful.

  Joleen Jameson
6 months ago
Called all 3 locations in the county for a wheel bearing, was told that leonardtown store was the only one that had it in stock. This store tells me they in fact do have it and give me a price so I drive almost an hour to pick it up just to be told they do not have it and they acted like they had no idea what part I was even talking about.

  Karen Dent
a year ago
I took my car to auto zone in Leonardtown last night for a battery check. Demetrius was absolutely wonderful. I have an suv and was told by the dealer that my battery was weak. The battery was hard to get to but Demetrius was able to remove it and gave it a full check. And he was very happy and so nice to work with. The battery was at 100 percent. He literally saved me hundreds of dollars. We go auto Zone for everything. We had our wipers replace by a young lady that was just so nice. I highly recommend this store. Thank you, Demetrius. It is a pleasure to actually get good customer service which is so rare these days.

  Jennings Bryant
9 months ago
The young man who helped me get my used battery from the car was most helpful and efficient, offering to take the new one out for me as well!

  Tina Jackson
a year ago
In store customers not a priority. Will take phone calls in your face AFTER they start your transaction with no "can you give me a sec please" or any acknowledgement of you approaching or starting the transaction. Rude. Will drive further for better customer service from now on.

  Ashley Lewis
a year ago
I called in need of a battery I was in between jobs and was becoming frantic because my car would barely start and nobody wants to be stranded. I called them they said to come in and they would help me. And they did! Tested and installed my new battery. I was in and out in about 20 minutes. Thank you so much to the 2 fellas working!

  Jon Smith
7 years ago
Friendly staff! Found exactly what I need thanks to the clerk. Very professional people

  Tony Wojt
2 years ago
William helped me return an item and then checked, and changed my battery. He noticed my old battery was from AutoZone and looked up the purchase and saved me 70 dollars on the new installed battery. Great service! Thank you William and the manager.

  Celestial LeFave
4 years ago
I really enjoyed my experience here. I came in the store associate greeted me right away & assisted me in looking up the items I needed. He actually came out with me & was able to assist me by installing the the back license plate light bulbs & back window windshield washer that I purchased. I was very impressed!! I'll give them business of mine any time I need parts from now on!

  Celestial PureKitte
4 years ago
I think this place is great! I needed a new light bulb for over my license plate & a back windshield wiper. The items themselves are a little bit pricey in comparison to Wal-Mart or online, however it was truly worth it for me because I didn't spend much time there at all questioning what I needed at all. A store associate immediately greeted me, he helped me by searching my vehicle & was able to get both items for me quickly. Once purchased, the same store associate came out to my car with me & assisted me in the installation!!! I tried to tip the gentleman & he wouldn't accept the money. I left there with both items already replaced & my car was good to go! Couldn't have been a happier customer. I'll definitely use them again.

  tabitha morgan
3 years ago
We had one awesome person that waited on us. He treated us like we we're the only people there even when would greet other customers but still treated us like number one. He was absolutely amazing

  Chris Rubenstahl
6 months ago
Went in begging help with my turn signal, and Sam went above and beyond to help me out.

  Robert Aldridge
4 years ago
My wife took her car through a car wash which snapped off one of the wiper blades. The man that helped us realized that a portion of the old blade was still attached and found and installed the correct replacement. He asked if I was a veteran and gave us a discount. He was pleasant and helpful throughout.

  Jonathon Shircliffe
5 years ago
Came in and was immediately greeted at the door asking if I needed help. Said the first thing on my list and took me right to the section I needed and explained all the deals they had going on. I asked about a few more items and showed me a few bundles that we a great discount and exactly what I needed.Looked up parts based off an online item number I found on a different website which they had in stock saving me shipping time.Asked me what I was working on and even told me about a deal they had on seafoam which I had intended to purchase.Will be coming again, amazing experience, won my future business.

  Haley Rhodes
3 years ago
I usually enjoy Autozone and their employees. I recently just bought a new vehicle and spent around $200 in parts and accessories in the past two days at this location. When I found out one of the items was missing a part, i tried to do a exchange. an older gentleman I assumed the manager was very rude and had a poor tone towards me. He also hinted that I was stealing. Never been met with such poor customer service.

  Gail Scott
3 years ago
Very courteous, had thebattery that I needed for my car, and one of their employees even installed it for me. That sure saved me the time of having to find some place to take the dead battery. Very nice people.

  amyec225
3 years ago
Robert replaced my headlight bulb for me. He worked hard because my car's configuration made it very tricky. He was extremely patient, cheerful, and friendly!

  Christina Buckler
2 years ago
Saturday September 18th, went Inside and asked about a code 2 my car, could he please hook up the tool 2 read what's wrong with my car! He said no,it doesn't tell you anything specific!. Asked for an air filter, he looked up the number and then , pointed at a back shelf ,Couldn't find the filter,,he stood at the counter and just continued 2 stare, 10 mins later got help from someone else, asked 4 rainvisors for my car and he never looked in the shelves, he told me $80 and when I looked the computer said 61.99! Went 2 a different place and they read the code 2 my car,and it was a serious safety problem that had 2 be fixed immediately! While the fat girl with glasses and him just giggled at each other! Worst service I've ever had!!! Putting lives in Danger!!Ken should be fired! Ken at Auto Zone in L-townWill rip you off, makes prices higher, and almost caused a fatal accident by refusing 2 hook up the code reader!

  kevin mccaughtry
4 years ago
Knowledgeable staff, with what appeared to me to be the expected grumpy manager. I'm editing this about a year after my original review.The store is open until 9pm weekdays. I found myself in a bad position, needing ATF at 8:40. I pulled into the lot at 8:45 and parked dead center in front of the store. I was close enough to see the manager look at me disgustedly and shake his head as he worked the register right along the front window. I told him as I walked past that I'd be out of his hair in 3 minutes. Took closer to 5, as the clock read 8:50 after I checked out and ran back out to my car. That included paying for the ATF and letting the bespectacled manager know people don't appreciate being looked at like an inconvenience.Honestly folks, the money I spend 10 minutes before your business closes is income as much as the money spent at 4pm.If it's really trouble for the staff to keep a store open until it's posted closing hour, I can go to Walmart, probably get the same material cheaper and not have to deal with them. There's also a perfectly good AutoZone down near Charlotte Hall/Mechanicsville.

  Tom Herriman
8 years ago
Asst. Manager Ken Wasson could have swapped tasks with the clerk to take care of my return but instead he flailed around like a headless chicken for 10 minutes with another customer. Ultimately, the clerk took care of both customers.

  Charlie Gordon
7 years ago
Great selection of car accessories. Quick parts ordering, usually next day if they do not have it in stock. Beware of the disgruntled elderly tall man, I have had to find parts and tools that he could not find or just says we don't have it, and they do, just gotta look.

  Marty Clarke
3 years ago
I went to this store to make a purchase today amid the Covid-19 outbreak and was very disappointed to find the MANAGER of the store wearing his face mask with his nose fully exposed. Why wear a mask if you aren't going to wear it correctly? Maybe he has upper respiratory issues....doubtful. It certainly sets a bad example for any of the Auto Zone employees let alone the risk it poses to the customers.

  David B
3 years ago
This is my go to auto parts store.I generally find what I need, the staff tends to hang behind the counter.Having worked in retail before, I would recommend that the employees monitor the store and offer assistance to the shoppers, i think there are potential lost sales walking out the door.

  David Baugher
7 months ago
Always have whatever I need for my car

  Tim Gatton
7 years ago
Usually have a high turn over of people as they don't pay well, but the ones that do stay around are very friendly and helpful. I especially like their rewards program.

  Mark Topolski
a year ago
Was a great experience, it has all kind of auto stuff amazing

  Patrick Nutt Nutter
8 months ago
Ok way over priced but got what I needed 250 layer

  Chris Corbett
5 years ago
AutoZone in Leonardtown is always very helpful. The manager Phyllis is always a big help and greets you with a smile. She really knows her stuff when it comes to auto parts.

  Michael Kirschner
a year ago
Best AutoZone in Saint Mary's county.Always have everything in stock or will have it the next day.