Red Line Auto & Tire Center 4

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Zachary Logsdon
a year ago
DO NOT GET TIRES FROM HERE!!! yes it s cheap, but for a reason. I bought a tire from them last night, while driving out of town my car started shaking, went to a tire place thinking I just needed a rotation, and the tire was dry rotted and curved. I called and told the guy that changed it thinking he would understand and give me a better tire since it was not even 24hours later and it was on the brink of exploding, and he said it wasn t his problem and no. Don t waste your money. There are better places in the area that charge just as cheap with better quality service.

  Jas Cabiness
3 months ago
Great service with great prices. Ended up needing three tires instead of two. They were quick and professional as always. Always a pleasure using their services.

  Trequon Wallace
2 months ago
I went to Red Line on Wednesday November 8th 2023 with the intent of replacing all four of my tires on my 2017 Genesis G80. I went there around 5/5:30 pm. I spent nearly two and half hours there. They replaced three of the four tires. My vehicle has wheel locks that I provided upon arrival. The front right tire they were unable to remove the tire. So everyone working the night attempted to remove the socket that they left on the vehicle and couldn't remove. They stripped my wheel locked that I had to replace, my lug nuts were damaged on two of my rear tires. The socket due to negligence on their part is still hanging off my vehicle. I Paid $240 to them and they told me they couldn't get it off and come back the next day.After leaving the parking lot something felt weird and off. ( you know your car and how it drives) But I knew something didn't feel right. I turned back around and immediately demanded and told them the tires feel loose as if they are not on correctly. They told me it was and it was just me.I left and went about a quarter mile down the street and I again returned and told them this is a safety concern and I didnt bring my car like this and demanded for them to properly install my 3/4 tires correctly on my vehicle.They told me they have already tried for about two hours and nothing they can do until the next day. The next day and the day after they tried to remove the socket and they told me they couldn't get it off and to just buy a new tire, lug nuts and maybe a rim.My car is pulling to the right. I can't get an alignment done. The car is pulling to the right. They have a job that is unfinished and I have called numerous times and drove up to the location in La Plata several times. The fifth time that I went up there they told me that was so long ago and they don't remember me and I am making it up. I took my vehicle two two mechanics. Hyundai and local certified mechanic who told me the tires were incorrectly installed, was not mounted properly and was half way on the vehicle and had I was driving at a decent speed over 65mph it could have caused my life due to their irresponsible and negligence.I learned there was another location on 1/30/24. I called the capital heights location and requested to speak to a manager. The tech who answered the phone refused to give me his name because he doesn't know me. I called and asked for the owner so that I can settle my issue that has now been ongoing for three months before taking it on social media, news outlet, BBB, maryland State Attorney's office. When I stated I am requesting your name so I know who I spoke with he repeatedly said call tomorrow I do not know you. He said manager not here. I asked what time does he come in and he said I don't know.The attitudes between both locations is disgusting and distasteful. I will continue to write a review and all over social media until my car is fixed. The car is not safe to drive according the dealership. I have filed a complaint on BBB and I am not finished and will not be until it is resolved.BEWARE of both locations and cautious of the work they do. I will post updates and pictures.

  Ashley Miller
2 months ago
I was looking to sell them some used tires and a full set of rims for a Kia Soul. I drove up and waited for a minute before one of the mechanics came out to speak with me. He said that they do buy parts, but that normally it was his boss who did it and the boss wouldn't be in until 2pm. Ok, no big deal.I come back at about 2:30 and the same employee tells me the boss still isn't there. Ok. Do we know when big boss is gonna show up? No. I should give them a call and see when the boss is gonna show up to work and then I'll be able to sell him my stuff.Never mind, I don't have the time to play phone tag on the hopes that I catch the elusive Boss man.

  Angelo Angel Z32
3 years ago
Quick and friendly service at a very convenient location.They have a good selection of tires and they can also order what you need if they don't have it available. They patched my brand new tire for a very reasonable price! Highly recommended tire shop! Two thumbs up!

  Limits By 9
4 weeks ago
Dropped my $300 rim on its face and ruined it... spoke English up until they ruined my rim, and then couldn't speak English .. 0/10 tried to put black wax over it to hide it, and then offered me $50.. go somewhere that will fix there mistakes !

  Ashley Baker
a year ago
Arrived to find our truck sitting on its rim for almost 24 hours, not even on a jack. I never in my life experienced this with any shop, to leave a 7000lb vehicle sitting on its rim after being towed up is absolutely deplorable. Then he had us back it up on the flat tire so they could change them out. If i could upload the video i would. And because we were upset he told us to go to another shop. Do not, under any circumstances get towed here or leave your vehicle here unattended. They also let it unlocked all night and have no cameras on their property.

  Michele Hayes
4 months ago
Very helpful, quick work and great prices. Never had anything but great experiences here since they opened. And we have used them a lot!

  Charmaine Power
9 months ago
I needed 2 front tires. They were so nice and helpful!!! I got 2 newish tires for a very good deal. They got them out we looked at them, and said yes. They mounted balanced and I got excellent service and it was a very short wait. I would definitely recommend them!!!!

  Pearl
4 weeks ago
Got brand new rims put on, once I looked at them realized they were all chipped up from being dropped.

  Carol Summers
10 months ago
Brought our own tires to be mounted on daughters car. They never put valve stems, never balanced them, thru the spare on top of things in the trunk. One valve was leaking and she was driving with 15psi of air in the front tire. Car was shaking. Had to go the next day to a better place and they told us all of this information. They slam your stuff around and said they only take cash. Then would not give a receipt. 110.00 down the drain. They try to see how fast they can get the tires on. They do not care about safety. NEVER GO HERE -- they wont be around for long. These are the same people that dump the tires on the side of the road so they dont need to pay to get rid on them.

  Clover Wilson
a month ago
Quick in and out service. Great customer service. Fair prices.

  Bruce Robinson
a month ago
Fixed the issue price was good for the job tht was completed

  Shawn Gutrick
a year ago
Well they busted my studs and made me pay for them. But that's the reason for this rating. But this place is truly a poor man's paradise. I was able yo keep up with three vehicle's needs for tires with no threat or problem relating to the used tires that purchased during that time. All and all, quick, convenient, and affordable.

  AnneMarie Bairstow
10 months ago
Love this place! They have saved me a couple of time. Always helpful, cheaper than anywhere else, and often have tires that the chain stores don t keep in stock.

  Morgan Bussey
3 months ago
Always get my tires here! Love them

  Dee Dee Shifflett
3 years ago
My son purchased 4 used tires from this place, I'm am not pleased with what they put on my sons car. Bottom line he got 1 run flat tire, 1 tire has a bubble in it, 3rd tire with directional tire pattern was put on backwards, 4th tire matched none of them.. I ended up buying him 4 new tires from southern wheel. We will never go back! I know they are used tires but this was just too much.

  Danny Hall
3 years ago
They were very nice and helpful. Price was reasonable. They do tire repair as well I recommend them to anyone. Thank you I do appreciate it for your business I'll be coming there again for any tire needs. And one good thing there is no long wait either which is good. A one more thing they do have new and used tires so if you ever have emergency and you need a tire real quick for emergency you can use them as well you can either get a new tire or used tire can I do balance to Tire as well. I gave them 10 out of 10 for being perfect oh, great job thank you see you soon.

  AlleyCat Anna
3 years ago
Been a customer a few years now, Coincidentally have to make a trip there tomorrow lol . Pricing has always been great, Service polite, helpful & quick.This is my go-to place when i need another tire, I recommend this place to my friends and anyone else.

  Eric m
3 years ago
Great place. Paid for 4 new tires and didn't feel scammed at all. In and out in 15 mins.Hard working and very nice mechanics. So glad I found a great local spot to support.

  Kristi Harty
2 years ago
Was in desperate need of a tore, they didn't have the exact but was able to find 2 used of another to fix my problem. Great price as well! Please go to them if your in need of a new or used tires. Job was done quick and efficiently as well!

  Allen Barrier
10 months ago
Quick service and very good prices for new and used tires.

  Joshua Paicos
3 years ago
I go here for all my tire needs. Anytime I need a pair of good used tires, or just some tire balanced. This is the place to go. Always very quick, in and out no problem. Highly recommend, even if you just need a quick patch, they do great nail patches on tires at a good price if you don't want to do it yourself.

  Shanice Briscoe
2 years ago
Excellent always friendly and fast service. Always have my tire available and always help me put air in my tire. Great prices

  Vicky Smith
2 years ago
Great customer service, and reasonable wait time. They patch my tire on my truck and were honest and didn't try to sell me new tire..

  Glen Maylone
a year ago
If you need a cheap fast tire repair, they are convenient and get it done quickly. No frills tire repair or replacement.

  Sheril Gannon
3 years ago
Went there in a pinch. The staff was friendly , very efficient and pricing was very reasonable. Would recommend for any of your tire services.

  aurora grave
3 years ago
They're fast, reliable, respectful, resourceful and will continue to visit the location for my future tire business!

  Mavin Bell
2 months ago
They messed up my tires

  Russell Swenton
3 years ago
They took care of me quickly and I was satisfied with their work replacing my old tires !