Vinny's Truck Repair & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Gloria Davis
2 weeks ago
These are the real ROCK STARS that keep us moving and help get you back on the road when you have a "Brain Fart"

  Logan Eubank
4 months ago
I called this morning to figure out storages fee's, towing fees. The lady on the phone was extremely rude and hostile. I was not asking for the balance on the vehicle since I am not the R/O. But she refused to tell me the prices since the vehicle is on a Police Hold. She said she was not willing to share that information since I wasn't the R/O. It was a simple question regarding general fees. I wasn't asking anything to do with the account.

  dolow douglas, jr
6 months ago
Jerry was a Real nice guy hard working was not lazy. On time. Try this best to help you the best way he can + he left and came back within 15 minutes with batterys thank you from (NVK Logistics)

  Ian Mosher
8 months ago
I ordered a tow at 9:30 am for a 4:30 tow and ride. I received a call at 3:30 informing me the office girls gave me the wrong price of 390 (40 mile tow).I was told the new price was 500 or they wouldn t do the tow.I signed up triple a. They are picking my vehicle up for under 200 and a year long service.This companies word isn t worth a dime.

  dante Grant
2 months ago
Had issue with air line. Tech gave me advice over the phone. It worked. Had me back on the road.Good ppl. Appreciate the help!!

  Terry Ostrander
6 months ago
Driver refused to drive his flatbed up the hill to where I needed my vehicle towed, forcing me to drive a disabled vehicle up the hill likely causing additional damage. I have had and seen multiple other companies up this hill with larger flatbeds and larger vehicles being towed. Driver was apparently too lazy to do the job he was paid for.

  Jay Alston
11 months ago
Amazing experience! Wonderful polite front office & tow truck driver. Smooth communication with Dustin on pricing and pick up location. Price never changed and they were on time. Vehicle reached destination safely with no damages. I also lost $700 at their location after paying. I didn t know until I left and when I called to ask if they ve seen the money that was no longer in my pocket. Dustin honestly said yes and brung it out to me when I arrived back at their location to pick it up. If I could give this place 10 stars I would!

  Tara Motley
8 months ago
Great experience w/ Vinny's. Dispatch and drivers were polite (had to have a box truck towed twice). Quick service and fair pricing. Will definitely use them again!

  Julie Bruns
10 months ago
I just have to gush about Vinny s Towing. When females are stranded with vehicle problems safety is paramount. When my vehicle wouldn t start at the grocery store I googled tow truck companies and within 30 minutes (after hours) Tracy came to my rescue and jump started my Jeep. He was absolutely stellar. Pure professional. The next day when I was about to get a new battery my Jeep wouldn t start. I called Vinny s and Harvey was at my house in less than 30 minutes. He helped me decide to tow it to a repair shop that both he and Tracy recommended as I am new to the area. Simply impressive. Only second to how my Jeep and I were treated is the reasonable price point for each service. I know that everything can be expensive and I am used to being nickeled and dimed but I also know the value of being stuck with vehicle issues and preferring not to invest in AAA. This is the reason why - it really wasn t much to pay out of pocket. For me to pay $135 for a tow across town on a flatbed was an absolute steal in my book. I am truly grateful! If you are stuck and need a tow please don t pass up on Vinny s.Service: Battery

  Jahson Smith
a year ago
Popped a glad hand off and the fitting was still stuck in the trailer. Was lucky enough that the owner Mr. Vince came and helped get me back rolling in 45 minutes. Great service. Really great personality. Will definitely do business with him in the future if ever in the area ! Ignore the bs keyboard warrior reviews. Mr. Vince was very knowledgeable and even had a comedic touch to his service. 10/10 would recommendService: Brakes

  Denise Raubaugh
9 months ago
I just have to say. These are the best people. Like literal angels. I was in an accident in my jeep 2020 in 2022 under very unfortunate circumstances, regarding Door Dash. They gave me advice, and phone numbers. The issue with the jeep isn't resolved-almost a year later, I need to have it towed from it's current location to another. I'm stressed and sad about the whole thing as it was my dream car... these guys once again took such good care of me. IF YOU EVER need to be towed, DO NOT GO ANYWHERE ELSE! These people were super and amazing in an extremely stressful and devastating situation. THANK YOU all so much!!!

  John Zisa
9 months ago
I got there at 7:56 AM left 5 o'clock PM. They did a great job, Rotor's hubsey oil replaced all. Under two thousand. Everybody there is. It's very nice and goes out of their way to help you. There are raspberries to eat and dear to watch

  Sakeena Addison
a year ago
I was so impressed by the tow truck driver Brendan. He was absolutely amazing & kind. He helped me take my personal items out of my car and carried them in my house. He assured me that everything would be ok. I felt comfortable and l felt that my car was in Great hands. Thanks again Brenden for your service. We need more people like you in this world. God Bless

  John Hernandez
a year ago
The employees were cool but they seem like they hate their job, but I don't blame them. The management likes to talk down to people(In response to his reply)They called the police on me because like I said before the management likes to talk down to people. I went outside to go on the phone with my bank so I could make a couple of transfers because they were charging me a crazy amount to get my car out that had broken down on the side of the road. They police had them tow it the same day I got the new piece to fix it. Anyway this one lady comes outside yelling at me because it was close to closing time. I tried to politely explain that I was transferring money to other account but she cuts me off saying that I have to listen to her. I finally tell her to shut up so she goes inside and calls the cops. They give me a trespassing order. When I called them, Jerry over the phone to try to get my car back, Jerry was quite rude to me. And the fact that this guy challenges someone to a fight on Google maps.....really unprofessional

  Sana Smith
11 months ago
This company towed my father s semi truck a month ago and refuses to let us pay for it!!!!When my father received the invoice, it was over his budget. So, he asked Vinny if he could pay for the part the truck needed instead to lower the price. He told him he d look and see.The following day, someone from the company emailed my father and said he could, so he did! When Vinny received the part he argued with my father about how he never gave him the ok but he has the email to prove that someone did!!!Since Vinny is money hungry, he refused to take the part and sent it back so the invoice wouldnt get lowered. Finally, to get this all over with (since remember, its been a month, we needed to get my father s truck back) My father went to Vinny s website to pay the invoice with credit card and it went through.Of course Vinny called and told us suddenly he doesnt take credit card even though its on his website! What!!! He should ve at least told him he did not accept credit card from the beginning! Vinny didn t accept the money and STILL has his truck even though he sent the part AND paid at this point. What is his issue?? Very unprofessional and does NOT communicate! Do not ever use this company.Service: Auto engine diagnostic

  Mandy Carrillo
a year ago
Very professional drivers. Friendly and respectful and answered all of my questions. They came twice to tow my car to a dealership and they were the service providers from my insurance company. Appreciate you guys and would definitely recommend!

  Betsey Doyle
10 months ago
Vinny's was prompt and did a great job getting my car to Spectra, who recommended Vinny's to me. I would certainly call them again and recommend them to others.

  Melvin Arias
a year ago
DON T COME TO THIS PLACE FOR MD STATE INSPECTIONS..!!! They charge you $450 for state inspections and to get vehicle re-inspected they charge you another $65.00 even tho haven t run for 1000 miles or 30 days. All md state inspection stations give you 30 days or 1000 miles.

  Lindsay Roe
3 years ago
Good humor quick service and very helpful. They got right to what I needed which was getting my keys so I could get stuff out of my car until my insurance company picked it up and didn't give me any problems. For a tow yard they're accommodating. Thank you.

  s Lewis
2 years ago
Shady business practice and misleading tow truck drivers. You can tell by the owners responses to negative reviews that these individuals have no class and are entirely disrespectful, so I am not surprised they have tow truck drivers intentionally misleading customers to take advantage of them. Thank you maryland state police for forcing me to use Vinnys instead of our reasonable, reliable and RESPECTFUL normal company. Stay far away.

  H B
2 years ago
These guys are not 24/7 as they advertise . I was right at exit 32 when my trailer tire blowout around 6:00 am . I called the guy who answered ask me to drive the truck to the shop and they will be able to help me. Since I was only a mile away. I did what he said. When I arrived the person I spoke to behind the fence asked me to wait till 8 am.If you ever need road assistance call a repair shop that are more serious about what they advertise.

  MediumMosley
a year ago
Fast and great customer service. Needed to get my trailer inspected so I can get it tagged and I was in and out quick and easily. Would definitely recommend.

  Gregg Coney
2 years ago
Called at 2:30am and was given a time of 7-8 and driver didn t show until 9:30am with no phone call or communication on their part. Then I was given a price and once truck was delivered price changed $200 more. Bad business and poor communication wouldn t recommend.

  Kris K
a year ago
They did the job but to replace one $50 hose they charged me $1200Highway robbery but friendly people and job done correctly

  Justin Kirchoff
4 years ago
Awesome shop. Got my truck in right away. Diagnosed and fixed the issue promptly, getting me back on the road. Friendly staff.

  Matas Laniauskas
3 years ago
Wow ! Best shop in the area helped me with my trailer axle ! Price good was on time recommend thank you! Helped me on Sunday noon without problems!

  Tammy Verdier
a year ago
If ur out of state you can not retrieve your vehicle unless you get affidavit from insurance company to release.

  Glen Milam
9 months ago
Fast and helpful service with routine maintenance on our church bus.

  Firuz Azimov
2 years ago
Wouldn't recommend to call on weekend's if they don't have a parts do not call them will rip you off but. Other wise looks good people.

  Ethan Shelton
a year ago
Car battery died, transparent pricing, accurate time estimate, driver was courteous.