Guaranteed Truck & Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marilyn Jones
2 months ago
I walked in to Guarantee Truck and Auto on a Friday, in need of an oil change; though the shop was booked solid for weeks out, the owner had me come in first thing the following Tuesday. The roads were bad because of the snow that fell earlier, when I got to the shop my vehicle was taken right in.An hour later, I drove away a satisfied customer. The owner apologized for the delay, stating he had to wait on a filter for my Volvo...I didn't even know there was a delay. Great service, superb customer service.Your new customerMJ

  Christie Pague
4 months ago
I ve been taking my car here for a few years and every time I m more than pleased with the work and customer service! Everyone in the shop is friendly and they re always straightforward with what needs done and have always gotten the work done in a reasonable amount of time. I don t trust anyone else with my car!

  Among us Imposter
5 months ago
My go-to mechanics for my family's vehicles. Always able to get me in quickly and complete repairs and inspections in a timely manner. Fair pricing and trustworthy service. Great staff!

  Terry Greer
8 months ago
Took my car here for md inspection. Steve and his staff are very knowledgeable and professional. I had a few questions about my inspection and the shop was very patient with me and took the time to show me what the book states in regards to my issue. Steve was able to help me out greatly with my car and I would recommend them to anyone. Their work is more than satisfactory and done correctly with fair prices too. Really do appreciate this shop and will continue to bring my vehicles here.Services: Exhaust, General repairs & maintenance

  October's Own
8 months ago
Steve the owner and Cody at the front are SO HELPFUL. I was quoted $910 at another shop and once the vehicle arrived they quoted me $1,800. I called this shop and was quoted the $910 and had my vehicle back in great time. I'm coming back for additional work and will recommend them to anyone in the area. Very happy with the service. If you need a reputable, honest and affordable mechanic this is your place!

  Talitha Churchey
4 months ago
Does great work! The staff and owner of this shop are hands down the most personable and friendly. They know their stuff and they do amazing work

  Thomas Rawlings III
10 months ago
I recently had my car repaired at Guaranteed Truck and Auto Repair in Hagerstown, Maryland, and my experience was exceptional. The four gentlemen who assisted me, Steve, Cody, Rodney, and Charles, were all amazing. They provided top-notch service and went above and beyond to ensure my satisfaction. Even when an unexpected inconvenience arose, they handled it with professionalism and offered me a discount as a gesture of goodwill. Throughout the repair process and the delay in receiving parts, the shop demonstrated excellent communication and expertise. I highly recommend Guaranteed Truck and Auto Repair for their outstanding service and skillful handling of automotive repairs.Services: Transmission, Carburetor cleaning, Auto body & trim repair, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Painting, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Auto brake repair, Tire rotations, Auto rear window replacement, Engine repair, Vehicle Inspection, Transmission replacement, Side view mirror repair, Auto detailing, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Auto sunroof glass replacement, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Auto windshield replacement, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto interior vacuuming, Auto body & trim replacement, Auto glass replacement, Auto maintenance, Auto brake replacement, Battery, Oil change

  Patti Padilla
8 months ago
I have two words to describe guaranteed Truck and Auto, absolutely outstanding..I had a clutch put in my car along with several other minor repairs to prepare my car to go through Maryland inspection. I I didn't have enough money at the time they refurbished a flywheel to help save me money. Additionally I was short $75 when I came to pick up my car they actually let me bring it back a week later. Words cannot describe how appreciative I was. They certainly did not have to extend me a financial courtesy of allowing me to pay them in a week, but I certainly do appreciate it. Now all I have to worry about is if they're not available to fix my car in the future and I'm stuck with having to go somewhere else, which I hope that never happens I have found a automotive repair shop that I absolutely trust. If you need car repairs or truck repairs look no FURTHER!!! In addition, Codi, thanks everything he is so knowledgeable and professional.. I know he's got to be a company treasurer.

  Tianna V
a year ago
Mr. Steve and Cody have been taking care of my family s cars for a few years now and they are outstanding! Mr. Steve recently fixed up my old car so that it can be given to my nephew. I was blown away by the service! Just when he thought that everything was complete he unfortunately found another issue. Instead of giving the car back and having me make another appointment, he took his time and spent countless hours after work to ensure that the car was safe for my nephew. I can t thank him enough for all that he did especially going above and beyond for us! If you re looking for someone to work on your vehicle that is honest, trustworthy, hardworking, and reasonably priced please give this business a chance. You won t regret it!Services: Tires, General repairs & maintenance, Steering & suspension replacement, Wheel alignment, Vehicle safety inspection, Wiper blade installation, Battery, Oil change

  Rodney Knott jr
8 months ago
Last year Steve redid my Cherokee over a year ago there was some hiccups but at the end of the day he backed up his work to the letter. The prices are very competitive and and the staff very easy to deal with thanks again Steve.