Chester River Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  matthew holec
a month ago
As always, quality work and fantastic service! I had new tires installed and was concerned my brakes may need to be replaced. I was pleasantly surprised when I was notified that my brakes looked great a did not need replacing.Thanks again to the Chester River Automotive Team!

  Sandra Fratzke
a week ago
Generally my experience was good. I needed MD state inspection and they were able to get me in quickly and completed on the schedule promised. Location was easy to get to and well maintained.

  Ryan Maisel
3 months ago
Brandon and John were very professional, quickly diagnosed my problem and had my truck back on the road in no time. Way better than any experience I have had at a dealership.

  Ben Schmitt
3 months ago
I tired this place when the normal place I take my vehicle had a week wait. I called Chester, they got me in the next day and my car was back on the road the following day. Since then I have taken different vehicles to them with wide range of problems. They have been up front with prices and kept me in the loop when they were diagnosing problems, so that the price dosent get out of control. They are always nice on the phones and upfront with cost and no surprises at the end. They provide fantastic customer service and they have one of the best turn around times on automotive repairs. I will continue to use them and recommend them to anyone who needs automotive repairs.

  Dan Higdon
3 months ago
The team there does great work at very good price. They ve worked on my 2 Lexus and my Dodge 2500. Fluids, brake/suspension, A/C. All work done without delays without any follow up calls

  Dan Dan
3 months ago
John and his team at Chester River Automotive provide the most incredible services for all my vehicles. And most importantly is the level of honesty and integrity in the service they provide is beyond any other experience. I ve presented them with a few challenges and they have met and exceeded expectation.I would highly suggest John and his team for all your repair needs, including tires ! Full service shop all around and incredible service.

  Jaymie Sheehan
5 months ago
John and his team are amazing! Our car broke down in the middle of a road trip and we were so fortunate to have it happen near this shop. The repair was done quickly and at a much lower cost than expected. John was so kind and explained everything in detail - we couldn t ask for a better experience!

  Marcia Gies
2 months ago
Chester River Automotive does quality work in a reasonable amount of time. I ve been coming to them since 2017 and I wouldn t take my SUV to anyone else. They have good personnel too.

  John Wesolowski
a month ago
Excellent service as always from John, Brandon and the guys. These folk know their mechanics and apply it to your autos so you are free of worry.As a follow up 2yrs later; continue to bring all my vehicles to these trustworthy guys. John, Brandon and guys still give great work at reasonable prices.Services: Auto body & trim repair, General repairs & maintenance, Oil change

  Clyde Farren
4 weeks ago
Very, very reliable. Chester River Auto overhauled the brake lines on my 2003 Silverado. They provided photos along with their proposal. Trustworthy!

  Sheila H
2 months ago
I am very happy with the service on both my cars. Quality work, great customer experience, and an honest and ethical owner. Highly recommend. A++++

  Kristin Groom
6 months ago
John runs an amazing team of mechanics. They know their stuff and it is always a quality job. I won t take my cars anywhere else for repair. Chester River Automotive gets 100 stars from me and my family! I continuously recommend this auto shop to everyone who is looking for a fair and honest mechanic.Services: Tires, Auto water leak repair, Auto engine diagnostic, Engine repair, Brakes, Auto maintenance, Oil changeServices: Tires, Auto water leak repair, Auto engine diagnostic, Engine repair, Brakes, Auto maintenance, Oil change

  Sandra Moore-Cooper
a month ago
Car was picked up and delivered to me by their staff. Receipt and change for service was in the car for my review. Everything I asked was done. Mechanic did a great job and will refer friends to take their vehicle to you. Great job. Thank youService: Air & cabin filter replacementService: Air & cabin filter replacement

  SUSAN REISINGER
5 months ago
FANTASTIC EXPERIENCE!!! John kept me well informed thru the entire process. I liked that he even took pictures of the needed repair. Never had a shop do that. Will definitely return to him with future repairs.Services: Steering & suspension replacement, Vehicle Inspection, Wiper blade installationServices: Steering & suspension replacement, Vehicle Inspection, Wiper blade installation

  Beth Hogan
2 months ago
Excellent service! They rearranged their schedule to fit me in today with a flat tire and had me on my way in no time. Highly recommend.

  Robert Broccolino
a month ago
My wife and I have both used Chester River Automotive.They have always been friendly, on time, honest and fairly priced.

  Anthony Gourley
4 months ago
We have been taking our vehicles to Chester River for several years and they are a pleasure to work with and perform sound repairs. We would not take our four vehicles to any place other than Chester River Automotive!

  Joan McCauley
9 months ago
After traveling to Grasonville from North Carolina to visit my daughter and family I realized I had forgotten to have my oil changed. My daughter and her husband highly recommended Chester River Automotive. Called them and the worked me in right away. Very pleased with the service and timely manner that they were able to help me. Also very impressed as to how clean this service center is. I also would highly recommend Chester River Automotive.

  Channa Perera
11 months ago
Honesty, Reliability, Transparency, Excellent Communication, Reasonable pricing, and Excellent workmanship are some of the best qualities of Chester River Automotive. They are the only automotive repair shop I trust with my vehicles. Not only my cars and the truck, but they also overhauled my boat trailer and did the Maryland State Inspection. I cannot be more happier with the excellent service they provide. I will strongly recommend them as a trusted automotive repair shop.Services: Auto body & trim repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Tire rotations, Engine repair, Vehicle Inspection, Brake service & repair, Auto maintenance, Oil change

  Breana Schliewe
10 months ago
We were visiting from Wisconsin. On the way out to Maryland my brakes smelt like they were burning. Called and was able to drop my car off the same day. They called me the next morning to tell me what they found. They were very helpful, friendly, and understanding. Quick service and knowledgeable. Was able to get my car back to me before we left for Virginia. I can t thank them enough!Service: Brake service & repair

  Victor Mosley
2 months ago
Staff was real courageous and polite. One of the cleanest automotive shops I have been in. Took care of my car in a timely manner.

  Kathy VanLew
6 days ago
I highly recommend Chester River for all your automobile repairs. My Son, Daughter and Son n Law also get all their repairs done here as well. Incredibly Honest, Fast and Friendly besides actually fixing the repairs and not with band-aids

  Merissa doore
2 months ago
Always go here for anything my car needs! The owner is always honest and transparent and answers any questions you have!

  Jon Yanke
8 months ago
John runs a fantastic business. All Repairs needed are discussed and if options are available and photos are taken of what s needed. John will text photos to you so you have a better idea of what is being done ablnd why. There are no surprises and the bill for the work done is fair. Over the years, John has serviced about 10 cars from my family.Services: Electrical repair, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Brakes, Auto tire replacement, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto interior vacuuming, Brake service & repair, Auto maintenance, Auto brake replacement, Battery, Oil change

  Mickey Wilson
6 months ago
This business was recommended to me by a trusted friend.I felt like the folks I spoke with at the service counter listened to me explain my issue and were quick to diagnose the problem.I feel that they are very honest and good at what they do, what more can you ask for?I will continue to use them in the future.Services: Transmission, Oil change

  Dena Martin
5 months ago
I have been using Chester River Auto for years. I would not take my car anywhere else. Thorough and knowledgable very dependable could not ask for more.Services: General repairs & maintenance, Steering & suspension replacement, Oil changeServices: General repairs & maintenance, Steering & suspension replacement, Oil change

  ulgah blue
5 years ago
Yesterday October 11, our car, Ford Focus suddenly broke down & engine completely stopped. We were traveling from CT to DC. and we are so anxious, desperate for help. John, came promptly, very helpful and accommodating. He called a towing company then checked the car found out it s the transmission module that s causing it. He also found out that it was a ford recall. So he recommend us to a Ford service center to get it fixed w/out the charge and possibility of getting a refund from towing. He did not even charge us for a service fee checking the car out considering it was raining that day. Me and my husband are very thankful for what you did, thank you for going above and beyond helping us. We may not able to repay you, but surely God is looking upon and saw everything you did. More power to your business.

  J Roberts
10 months ago
John and Brandon were both amazing! Needed a quick oil change before a trip and waited last minute to get it done. They quoted me a few hours, but I received a text stating it was done before I could get lunch and get back home. Amazing service and nice gents!

  Bill Smith
4 weeks ago
Always a good interaction with everyone at the shop. Prices are fair and they always call to talk through situations

  James Mills
3 weeks ago
Got us in quickly, diagnosed the problem and stuck to their quote. Have used them many times and will return again.