Cochran Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Wendi B
3 weeks ago
First time customer here - and definitely coming back! Nick at the Front Desk was awesome and the technicians finished my vehicle's oil change very quickly. :) Thanks guys!!

  Alan Siefert
3 months ago
I got a state inspection. It was expensive, but my only option as they could get me in right away. Only failing issue was 2 tag lights that were out. They wanted $120 to replace them! I did it myself after picking up the bulbs for $4 at Walmart and spending less than 5 minutes replacing them without tools. Buyer beware.

  A M-B
a week ago
My car was leaking oil underneath , I was kinda concerned and I stopped at this shop the guy took my car for a quick diagnose , his diagnose was , that oil leaking from rear main seal and he estimated around $2000 to fix it , he charged me $95 and let me go to get estimate from other shops, I went another mechanic he checked it out and found out that oil actually leaking from broken oil filter and he charged $250 to change filter and oil and clean up the oil, I don t see any major leak anymore .

  Nathaniel Kelly
3 months ago
My wife and I have taken our cars here for at least ten years. We have always been very happy with the quality of work, the staff and their experience. the new interior is very nice if you are waiting and the Germantown transit center is across the street.Update... It's been a few years since I posted the above. We still take our cars there and are happy with the quality of service and the team of technicians.

  Tammy Fulton
3 months ago
Excellent and fast service. Very trustworthy and nice. They were awesome and I like the model shop display inside.

  wardrick65
10 months ago
When I first moved from Gaithersburg to Germantown several years ago and experienced air loss causing a flat tire, I stopped by Cochran auto for help. Not only were the gentlemen very friendly and professional (I only recall Mr. Nick by name, but he also usually answers the phone whenever I've called), they helped me without a fuss and without charging me. Perhaps a small gesture, but huge customer service, the kind that has me returning for going on 7 years now. I've had seasonal checkups, oil changes, brakes services, windshield wiper nozzle unit and wipers replacement, passenger-side mirror replacement, and most recently four tires mounted and balanced. I'm likely not recalling every service I've gotten. Cochran's prices are competitive, they do good work, and have I mentioned great customer service?Services: Tires, General repairs & maintenance, Tire rotations, Side view mirror repair, Auto tire replacement, Wiper blade installation, Brake service & repair, Oil change

  Michael A. Krivka, Master RKC
9 months ago
Love these guys! We have been using them for years and will continue to do so. From oil changes to major repairs, we count on Cochran to get the job done right the first time and at a fair price. Thanks Eddie and Nick!Service: General repairs & maintenanceService: General repairs & maintenance

  Rick Civetti
6 months ago
Best around. I have been using Cochran Automotive and recommending to family and friends for years. Honest and reliable business.Services: Transmission, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, General repairs & maintenanceServices: Transmission, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance

  Vanessa Rivera
a year ago
I came as a walk-in for a leaky tire and was helped immediately. They communicated very well, called me as soon as they found the problem (screw in the tread), and gave me an estimate for the patch-up. I needed it fixed quickly so I said yes to the almost $90 price tag, and the patch-up was good. It just seems quite steep for a simple patch, which is why I hesitate to give a full 5 stars.

  Abram Primus
a year ago
Awesome work done by the fine staff and mechanics. I have been coming to Cochran for about 7 years. From their recommendations to the actual work, I have yet to find a problem. They stand behind their work. So, if you're looking for a top-rate place to bring your car for repairs, this is the place!This is an update to my initial review. A few years ago I started bringing my aunt's car to Cochran. The dealership she had been dealing with has gone out of business. Recently, I brought the car in because the check engine light came on. Once they diagnosed the problem, I received a call to let me know what it was and the cost. I gave them the go ahead. They were going to call me when the car was ready. Early afternoon, I received the call and confirmed the cost. True to their word, the car was ready in good time. I have said it before and I think it's worth repeating, if you want dependable and reliable service, Cochran is the place to bring your car. I have never been disappointed in their work and now my aunt is pleased with their service. I highly recommend them!Service: Engine repair

  R R
10 months ago
Had an issue that required a major fix. They repaired and when the issue resurfaced in a different way, they adjusted at no charge. The staff are friendly and the shop is clean. Honest work and a reasonable bill make this an A+ establishment.Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance

  Toni
3 years ago
Everyone at this establishment is very respectful, knowledgeable and helpful! Their work is always done to perfection and affordable. They take the time and explain every detail with you. They are honest (which is extremely hard to find in the automotive world, specially if your a female), dependable and become part of your family! The owner Eddie Cochran and his manager, Nick are the go to men to discuss any and everything pertaining to your vehicle.I wouldn't trust my vehicle to any other shop.

  Stephanie Thomas
a year ago
Always EXCEPTIONAL CUSTOMER SERVICE!!!! Nick and Eddie are amazing!I would always take my vehicle to the dealership for service !! What a mess!I m so grateful to know that my vehicle is being repaired by automotive service technicians who know what they re doing!They don t count corners and will tell you the truth about your vehicle.Huge thanks to the Cochran Automotive staff!StephanieServices: General repairs & maintenance, Auto engine diagnostic

  gbx79
4 years ago
I was very happy with Cochran service. I would recommend them very highly. I think their most outstanding characteristic is that they are honest. My wife s car ran out of gas on 270 near Germantown. I put gas in it but could not get the engine to turn over so I figured it was an alternator. I selected Cochran based on their excellent online reviews and I was not disappointed. They called me the next day said that they had refilled the car with gas completely and they were able to get it to turn over and to run perfectly. Apparently the fuel lines were dry.

  Barry Lyons
3 years ago
In life you need to find three good people: A doctor, a dentist and a mechanic. They need to be honest, knowledgeable, with YOUR best interest first. Cochran Automotive fits all three to a "T". They do excellent work at a fair price. They treat you with respect and won't try and up-sell you. They will tell you what you need and don't need. They stand behind their work. The best compliment I can give Cochran Automotive is that you can trust them...isn't that what you want in a doctor, and dentist and a mechanic?

  Andrew Holaway (iamtheddrman)
3 years ago
Nick and Eddie are some of the most honest mechanics I have ever dealt with. They take the time to explain any issues they find and are fine with me taking on the easy stuff myself (such as air filter and battery changes). Their labor rates are fair, and I always feel like they take good care of my property while it's under their supervision. Highly recommend anyone to check them out.

  Peter Johnson
3 years ago
We take all our vehicles here. Like everything in life You get what you pay for. Nick and Big Eddie are about caring for you in the long run. They are not interested in a quick buck. I pay them for their knowledge and expertise. I trust them to keep my family safe by maintaining our cars. Honestly, that's the highest standard I have in any profession. Excellent work at a fair price. No frills or games. Just good honest people. Thanks guys

  Revel Robertson
2 years ago
Service: State InspectionWhen I arrived, I went inside and immediately felt an uncomfortable tension. There was a guy sitting behind the counter and when I greeted him, he acted as if I was not there.Personal opinion: he judged me by the complexion of my skin. He NEVER acknowledged me while I was forced to wait for someone else to assist me. 3-5 minutes later another guy came out, when he saw me waiting he looked over at the other guy with a questionable expression but assisted me anyway. He later asked the guy about the time it would take to complete the inspection.. whaaa he can speak!? I was told 2 hours and I left my car to be inspected.I didn't pass due to a tail light (which I had replaced in the Summer of 2021, but had to have it replaced again???) and my window tint was too dark.. like me I guess..Anyway, I was asked if I needed them to correct the tail light, I declined because I was already uncomfortable in the setting and wasn't comfortable spending more money with this business. I contacted my husband to assist me with the corrections and return the car for a passing inspection. The same guy gave my husband the same uncomfortable feeling.Overall: the price is affordable but the business is not welcoming to all.

  Sarah B
4 years ago
If you re going to a different mechanic, I don t know how to help you. I use them because my parents did. My dad doesn t like anybody, but he raves about Cochran s.They don t overcharge or do anything shady. You don t have to worry about getting scammed. On the contrary, I usually leave feeling guilty that I have been undercharged.They re really kind and informative, too. I don t know much about cars, so when the tire pressure light came on my beater, I went to Cochran s to see if they could give me a lesson on tire pressure. Not only did they explain everything and fill up my tires, but they let me try with their supervision, gave me a free tire gauge, and didn t charge a dime. Good luck finding that level of generosity anywhere else!Just go take your car there. Even if you don t care about saving money, it s important to support businesses that are this excellent.

  Roger Stone
3 years ago
I've taken my cars to Cochran Automotive for over 15 years. They've always been responsive, professional, and most importantly, honest. As my cars aged and more expensive repairs were needed, they helped me prioritize the work to distribute the costs over time. And when my last car was nearing 200K miles, they advised me when it was time to buy another vehicle instead of investing in additional repairs. That's exactly what I'm looking for in a mechanic!

  happy family Keita
2 years ago
when you go in there, please ask for Nick.He is honest,trustworthy ,knowledgeable and hard working.these are the attributes you want your mechanic to have.whenever I go I. There and I know Nick is there, I know without a shadow of a doubt that I will get nothing but the very best service.I trust him with my car %100. He is hands down the best mechanic anyone could ever ask for

  Cheryl Burba
a year ago
Cochran was highly recommended by several ppl. I moved back to MoCo 23 years ago. I was a single mom then & knew nothing about cars. Eddie was very helpful. Told me what was necessary & what could wait. I recommend Cochran highly & without reservation!

  Neil Blanc
4 years ago
Came in with a minor but incredibly inconvenient issue with the underside of my car. The guys in the shop had the car looked at and repaired in less than 10 minutes. They could've overcharged me, as I know nothing about cars. Instead they gave me an absurdly good price. Let them earn your business like they earned mine!

  Tefera Tessema
4 years ago
I came to drop my car for repair. One of the staff member told me that the car may be under the factory warranty and I should check that out. I mean, if he was not trust worthy he could have proceeded to the repair and earn the money. Add he said the car was still under the factory warranty.It is very important not trade trust for benefit. This is what I see here. I would like to thank this company. I believe that the activity of each staff is the reflection of the company's value

  Karen Hagberg
8 years ago
I have been a customer at Cochran Automotive for at least 10 years. Why? Because of the quality and honest service I receive. Eddie Cochran stands behind the work completed in his shop and takes a personal interest in all his customers and their vehicles. I've referred family and friends over the years and all continue to bring their car needs to Cochran Automotive after their first experience there. You won't be sorry if you put your trust and your car needs in the hands of those at Cochran Automotive.

  Mark Young
7 years ago
The team at Cochran Automotive is great! Quick service, great COMMUNICATION, fair pricing, and best of all they only do the work that needs to be done. No "mystery ailments" to our cars when we take them in, no upselling, just fair, honest, quality work by great people.

  deedee
a year ago
It is comforting to know that I can trust Cochran Automotive (Eddie and Nick) to provide excellent service at a fair price, 100% of the time.

  Greg Beyer
8 years ago
Always a pleasure doing pleasure with Eddie. He is reliable, efficient and trustworthy. He will not add additional expenses and thoroughly explains all charges. He owns a business of integrity and will be able to pinpoint issues unseen by dealerships. I recommend his shop to anybody in the Germantown, MD area.

  Demetra Collier
a year ago
I absolutely trust Cochran Automotive (Eddie, Nick and the team) to provide excellent service at a fair price, every time.

  Don Wiggins
7 years ago
Extremely friendly, quick, and (as far as I can tell) honest. Went with a mysterious rattling which they could have claimed was caused by half of the engine needing to be replaced. Nope. Just a loose heat shield, just needed a couple of clamps. Problem fixed, and didn't destroy the monthly budget. Highly recommend.