Paul's Used Tires Inc.
4.4 (464)
8041 Snouffer School Rd, Gaithersburg, MD 20879
(301) 926-6736
Claimed
From the business
- Small business
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
s sdf
2 months ago
Paul's Used Tires Inc. is an absolute gem in the world of tire services! I cannot speak highly enough about the exceptional quality of their products and their top-notch customer service. From the moment I walked in, I was greeted with warmth and professionalism. Paul himself took the time to understand my needs and recommend the perfect set of tires for my vehicle, saving me both time and money. The tires I purchased were in immaculate condition, practically indistinguishable from new. The installation process was efficient, and the staff ensured that everything was done with precision and care. Plus, their prices are incredibly competitive, making them a standout choice in the market. If you're in need of high-quality used tires and outstanding service, look no further than Paul's Used Tires Inc. You won't be disappointed!
Stephanie Bates
2 weeks ago
The guys at Paul's Used Tires always take such good care of me! I know they're going to be honest and respectful. As a woman that's really important when dealing with vehicle maintenance / repairs. I try to give them as much of my business as I can!
Justin Wood
3 months ago
If you're scrolling through different reviews and looking for the best place to snag a used tire stop. I ll save you the time and energy by urging you to go ahead and go to Paul s. Honest guys doing honest work. I went for a used tire, but ended up only needing some patch work which saved me like $40. They could have got me for a few extra bucks. However, thats exactly how you lose consistent business. Instead they got a customer for life. I will be returning for any tire related issues in the future and I highly recommend you do the same.
Halima
4 months ago
These guys are life savers. I was on my way to road trip back to California when I got a nail in my tire. I went to Pep boys and a local shop before Paul s and both places told me they couldn t repair my tire at all because the nail had damaged the side wall. I was so close to buying an entirely new tire. A friend recommended Pauls and when I got there and showed them my tire, they told me no problem and fixed it within 20 minutes. They offered great suggestions on my other tires considering I was making a long journey but didn t haggle for anything other than what I came for. I really appreciate the work and recommend Pauls 100%. Really friendly team and they know what they re doing!!!
me kobb
5 months ago
I went to Paul's used tires the first time today 11/01/2023. I parked in front of the shop and spoke to the first attendant I saw. He asked me to wait and that the next available attendant will take care of me once they were done working on other vehicles. After waiting for a while without anyone approaching to help, I went into the workshop and spoke to yet another attendant and explained that it was my first time. It seemed like there was no intake process! He also asked me to wait and that I will be served once an attendant was free. I waited for a while, I noticed someone other than the two I had earlier spoken to, approaching my vehicle. I was excited. Finally, I'm going to be served. I was so wrong and unaware of what was about to happen next. The young man approached me upset. He yelled at me for park elsewhere speak to someone in the workshop or I won't be served. I explained to him that I had already gone in and spoken to 2 attendants. He got upset yelling further and questioning why I was not parked by the fence if I had indeed spoken to two attendants. Yet, there were no instructions on where to park or what to do. It's just complete chaos and utter disrespect towards new customers !!! As this was going on, other customers had come in and parked right next to me. I heard one attendant asking them to move their vehicles to yet other different area! At this point, I was already done. I did not have the time to argue with anybody. I drove off to a different tire shop and got the best service! If you cannot put up with chaos, incompetence and stupidity, please don't waste your time going to Paul's Used Tires. Customer Service is dead at Paul's used tires. Don't go there. You've been told.
Sakina Razvi
3 months ago
Customer service was exceptional. My husband is disabled and they let us stay in the car and brought all paperwork to us. They did the job quickly and efficiently. I would never go anywhere else other than Paul s!
Ugly Orange
6 months ago
I only write 1-star or 5-star reviews. Paul s used tire gets five stars. I rushed for a new tire before picking up a client at the airport. I was in and out within 15 minutes. The place looks like a backyard warehouse and doesn t have a fancy waiting room with a TV or a coffee. However, they get the job done. The guy was very efficient and professional. Transparency/honesty is always appreciated. I will definitely come again.By the way, they also carry new tires.
Alex Gurevich
4 days ago
Worst service ever. You get what you pay for so just get new tires.Damaged my wheels and couldn't care less about it. Everyone smokes constantly
Bliss Francene
2 months ago
Horrible service & treatment. The men that work there are rude and vape the entire time they are working. They also live on the property with extension cords running to the nasty trailers they live in. They also have a turtle or tortoise (they don t even know) that has filthy water and NO FOOD!! No heating or UV lights. Pure animal abuse!!
Matthew Sherman
4 months ago
Great savings if you're willing to get your hands a tiny little dirty... pick out your used tire, they lift your car for you and give you everything you need to do it your self... in and out in 5 min tires usually range from $25-50 depending on tread.
Chris Parker
7 months ago
My recent experience at Paul s was quick, easy, and affordable. I was able to get in and out in under 45 minutes. The process is streamlined - you park, speak to someone about your needs, they assess the issue, explain your options, perform the service, you pay, and you're on your way. The staff aims for efficiency, so if you provide details upfront about what you need, they can help expedite the process. I had a problem that couldn't be patched, but was pleasantly surprised to be presented with three reasonable alternatives. I left spending less than $80, which was the ideal outcome I could have hoped for. The knowledgeable staff gets you in and out quickly while providing practical solutions at fair prices.
Greg Royalty
2 months ago
These guys handled a few nails I had lodged in my tires. They did an excellent job both times. I highly recommend them.
khine cho
4 days ago
Great people doing honest work and making sure customer service is number 1. Could not recommend enough
David Ghahhari
5 months ago
This place is awesome!!I needed a tire patched from the inside that no one else would do.Not only did they patch the tire, They also let me use their air gun to rotate my tires. You don't see customer service like that anymore!
Chris G
2 months ago
They might have what you need and if they do you re going to get the best price and a guarantee. If you need help they are quick to take care of you. Make sure to tip the fellas if they help you out!
Zaheen Ahmed Deep
2 months ago
Extremely helpful. Affordable. They don't try to swindle your money by suggesting services you do not need.
D O2
a week ago
I bought a used tire from here and now I have to put air In it every 3 days because a slow leak. Buy new!!
Carolina Garay
5 months ago
My dad told me about this place, so glad there s a super affordable way to bring in your own tires to change! I was confused about who worked there, but once I talked to someone, they switched the rim from my broken tire to an extra in about 10 minutes
Michelle Dove
5 months ago
I purchased a new used tire about 2 weeks ago and have had to refill with air 3 times already! Returned to find out that it had a nail in it! That s another $20 to plug it
Nick Moseley
7 months ago
Needed a tire in a pinch and went bete because it was nearby. When i walked up nobody said anything to me or would even look in my direction. I realized after some time that all the people I was seeing did not even work there. After reading other reviews i found out that they expect you to pick out and install your own tire. What is the point of this place if you have to do all the work yourself?
Flor Hernandez
4 months ago
Just went to fix a tire but the service was horrible I ask this guy if they could install the tire back. I didn t ask if they could do it for free or neither they told me that I had to pay or anything he just told me to move my car and then he expected me to change my tire by myself he did not tell me anything he just left me standing there. And then he ask me what I was waiting for. It was a pretty stupid situation.
William Moon
9 months ago
Had a nail in my tire. Went to dealership to get scheduled maintenance. Had a nail in 2 of my tires and the dealership told me it couldn't be patched and needed to replace my tires. I found this place and thought I give them a call. Came here expecting to replace my tires and the guys here was very honest and told me there was no need to replace and said they can patch it up. So I did and saved me lots of money and headache!
Liliana Castro
3 weeks ago
They are all such nefarious guys especially the boss my first time I go and the last one they treat you from the worst they look at you badly and have a terrible service
jay akbar
9 months ago
Good price and fast service. They patched my tire for $25 that other places couldn t fix. Tire Shoulder damage. Patched from the inside which is recommended. One guy had a bad attitude but overall I was happy:
Jeff Morrison
a month ago
They really got me in and out. Had to get one tire re mounted after I patched it. No other place really wanted to help me out but Paul s did.
Feliciano Javier Abila
2 years ago
First they gave me a price over the phone. Then they added $10 twice. After that, they added another $10. We re never clear in price. I also have a brand new car which they dented by letting the Jack bar slip and damage the back hatch if my brand new car. As I left, it was clear that they thought it amusing to swindle me.
Navid F
2 weeks ago
Very Poor Customer Service.Bad attitude and disrespectful behavior.I recommend DO NOT GO TO THIS PLACE.
Tina Williams
9 months ago
I could not be more satisfied with the service! Every time I have come I have been blown away by the cheap prices and the kind, knowledgeable workers. One in particular, I believe Pratt was his name, had me in and out, with service that was such a relief and made my day. Don t go anywhere else!
Daniel S
a month ago
Shop runs like a Well Oiled Machine. Guys are Friendly, Thoughtful, and Accommodating!
MrImfamouss1
5 months ago
Great people that work here. Always been very helpful I been going here for a few years now. I definitely recommend people to go here.