Airpark Towing & Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adeyemi Ojumu
3 weeks ago
The Airpark Auto Team is the best! Leo and Wilson were highly personable and communicative. I needed a water pump replacement and my valves cleaned. Wilson let me know that they were going above and beyond to get the valves cleaned when the first method they tried didn't work to their liking. This is a team that cares and is willing to communicate as much. This level of service is incredible, and is the reason I will bring my car back for my future needs. If you want outstanding results from a qualified team that stands behind their work, visit Airpark Towing & Auto Repair today!

  Kayla
3 months ago
Lou, Wilson & Team were amazing! They were extremely communicative and helpful with answering any questions I had. They want to assist you in what you need! I highly recommend!!

  Lavonia Huff
5 months ago
Exceptional customer service! I have quite a story too long to write but they are professional and easy to work with. I am so grateful to Marcello and the crew at Airpark Auto Repair

  Richard Chavez
7 months ago
Talk about great customer service. Called them after someone attempted to steal my car. All I was looking for was a towing service. The person who answered was super friendly and let me know they offer body shop service as well. I didn't feel any pressure but genuine care and concern. I took the guy up on the offer and had my car towed to them instead. Don't regret my decision one bit. I was given an ETA of 20 to 30 min, but the tow came in 10 min. I wasn't ready, but the tow driver was patient and let me take everything out of my car and was very friendly. Not what you'd expect from a tow truck driver. Everyone I have dealt with has been super professional and courteous. These people know customer service.

  Carlos Ponce
4 weeks ago
Exceptional customer service!

  Brittany Horn
8 months ago
This is the best tow company in the county. They are very friendly, accommodating, and fair pricing. We use them for our fleet, and they have been nothing but great. A huge plus is that they always show up with a flatbed! I highly recommend this company. We haven't used their repair services, but we would happily do so in the future.

  Angela Williams
a year ago
Best customer service skills! I had my 3 year old son with me and Wes let him help with the tire change. He was so friendly and professional. I would definitely give Wes a 10 star review!

  J A
a week ago
My car failed on the highway and Julio came threw to move it safely back home. Thanks

  Kasonde Chisaka
2 years ago
I lost my keys, my car was parked in a terrible spot BUT they were able to get it out which was fantastic. I called and got an immediate answer, got a great price, person who got the car was kind, professional, and courteous. They answered all of my (dumb) questions with no ounce of judgement. I overall great service, will recommend to all family, friends, and colleagues.

  Barbara F
6 months ago
Airpark Towing & Auto Repair was highly recommended by some folks on the Montgomer County Government Facebook page, and I had nothing to lose. The Subaru dealership was going to charge me about $850 per axle for brakes, and that doesn't even touch labor and whatever else they would inevitibly find. The folks at Airpark actually looked at my brakes to see if I needed new ones and determined I did. They even took the time to teach my why they choose the kinds of brakes they do (Subarus vs Fords and other cars all need different brake types) and still found a good price on parts. All the parts were in stock, too.They were very, very fast and polite. I didn't need an appointment. They gave me a quote for less than half the dealership was trying to shove onto me, and they were honest about my air filter (which the dealership was supposed to replace and charged me for the last time I was there! What the heck!) The price at Airpark was good for both my air filter and for a rear wiper blade.I know why everyone was raving about this place on social media. They're awesome! We will definitely be entrusting any future repairs to these great folks :D Thanks so much! I am so glad I came across them!

  Nathan Fisher
4 years ago
This was a friendly team that was an absolute joy to work with. Having your vehicle towed can be a very stressful endeavor, but this team took nearly all of the stress out of the experience and took excellent care of our classic 1965 VW Bus. The team went an hour in each direction to pickup and drop-off our bus for our wedding and handled the whole thing with expertise.I know who I am calling the next time I am in a pinch or need a job done right!Thank you all!

  Patrick Shuster
8 months ago
My teenage daughter was rear ended (other persons fault), damage to back bumper. Airpark Auto did an awesome job, able to fix that area and another one, car looks like I just drove it off the lot. Really impressed with their work. Hope to never need them again, but will go back if needed.

  Tiffany Thomas
a year ago
Jose was super polite, and friendly! He kindly waited for me to retrieve all of the items I needed out of my vehicle! Nicest tow truck driver I have ever met. Oh, and did I mention they said it would take an hour for them to arrive and they actually arrived in 10-15 min !! Outstanding business! Would definitely use them again if necessary.Service: Car towing

  CHRISTINE ALCOBA
a year ago
Best place to go for any type of car service. I ve been coming since they were the one shop off Airpark. My car wasn t starting and they were the tow service my roadside service called. I haven t gone to anyone else since. They are always professional and honest. They have never tried to make me do work that isn t needed. They provide full detail of the quote before work and have never gone over the quote or came back saying more work needs to be done. I always feel comfortable bringing my car here whether it s for routine maintenance or something bigger. I m very happy for their business and that it continues to grow which is a testament for how they treat their customers on a daily basis.

  Jason Vogel
6 years ago
Friendly Service Good Prices Low Car FriendlyGreat Towing Company! I first called to get a quote and was expecting the typical unfriendly short answers I usually get when I m in need of a tow, but it was quite the opposite.The dispatcher was very friendly and answered all of my questions about loading my (lowered) car. The tow truck driver (Shawn I think) contacted me shortly after I hun up with the main office to let me know he was on his way.The driver arrived quickly, took his time loading my car and was very friendly on the ride back to my house. It s rare to have such a pleasant experience when dealing with a towing company, I highly recommend these guys.- Thanks again Airpark! You ll be my first call next time I need a tow!

  david palensky
7 months ago
Great experience, staff is friendly and professional, handled brake issues with my car the same dayWill return for service, thanks again!

  Natalie Ramirez
a year ago
Wes rescued me in less than 15 minutes of me placing the call asking for help. I had ran out of gas and he allowed me to keep me and my family safe by getting us up and running and off the road and stellar time. Wes was also very kind and reassuring, a breath of fresh air. I will definitely be using his services in the future and I'm very grateful for all of his help yesterday.

  Bakul Chibber
a year ago
David was delayed by 10-15 minutes but he kept me informed of his progress and ETA. He was very polite, friendly and professional. Getting your car towed is stressful, but he made me feel comfortable that my car was in good hands.

  Gigi
a year ago
My overall experience was great. Jesus was very nice! He was able to communicate properly and he got to me with no problem and I didn t have to wait too long either. He kept me calm with our conversation especially during such a stressful time. So thank you Jesus!Service: Car towingService: Car towing

  Million Mekonnen
a year ago
The service man (mechanic) arrived. He performed the job perfectly. The mechanic is very polite and patient. I was attending an event at the hotel and didn't hear my phone calling and the mechanic was patient enough and waited. He is a good business man very professional and a perfect asset to the company if this is not his own company. He did his job as if he owns the business.Service: Tire change

  Brenda McManus
a year ago
Thought the car s electrical system had gone haywire & car wouldn t start. Tow truck driver assured me it was probably a battery issue. He gave the battery a jump & it started just fine. He advised me to go next day to Auto Zone, get a new one & they would install it. He was right on all counts. He was nice, smart & efficient. Wish I had got his name.Service: Battery

  Kristen Noto
a year ago
They were so easy to work with! Very professional, quick and kind. Couldn t be more happy with the service. I highly recommend!

  Jessie Cooper
a year ago
I called them in a panic when my car broke down and they were so kind and fast! Elvis picked me up and handled everything for me and Sheldon gave me a call a few hours later to let me know it was all fixed up. It was a simple fix and they only charged me for the tow. They saved me today and I would not hesitate to recommend this shop to anyone!!Services: Battery service, Car towing

  James Cherry
a year ago
Great service, the technician call within minutes of my report to GEICO and gave me a ETA. When he arrived, he quickly started to work on my vehicle. It started right up, he closed the hood for me and gave some advise about cold weather starts.

  Jay Taylor
a year ago
I just want to thank Airpark so much! I was one of THREE people that hit a massive pothole this morning on MV Avenue and they were so awesome to respond. I think next time though instead of going through my roadside assistance I will call Airpark directly. Thank you again to the responding driver and Airpark as well! Top notch service!Service: Tire changeService: Tire change

  Tito Torres
a year ago
I locked my keyfob in my vehicle and was stuck. Airpark came out and performed a lockout with out ever putting a scratch on anything. They made it look easy and they did it quickly (about 2 mins, no joke!) I am so grateful for what they did and what a value at $85, totally worth it. Excellent customer service too, the driver was professional as well. Thanks!!!Service: Car lockouts

  Christine Tench
a year ago
Amazing- called and they said they would be there in 1/2 hour. Driver called a moment later said he would be there in 10. He got there- had my car open in less then 5 min. Super nice driver! Geico Ins- so it was free with my policy!!Service: Car lockoutsService: Car lockouts

  K-Yvette Smith
2 years ago
They came much faster than I expected!!! The guy was extremely friendly and professional, he got my battery going in no time. He was great! Awesome... best roadside service I have ever...ever received!!! 10 STARS!Service: BatteryService: Battery

  Jessica Walker
a year ago
My Roadside Assistance app linked us up. The gentleman who called about my claim was calm and friendly. They arrived earlier than expected and I was kept up to date on the progress on the app and via text message.The man who towed my vehicle was professional and friendly. Thank you for helping me out in a bind!Service: Car towingService: Car towing

  Jennifer Nathanson
a year ago
Amazing and efficient service. Said would be there by 4:21pm and they delivered to the minute. Awesome customer service skills. They arrived and left within no more than two minutes. Recommend this company to anyoneService: Car lockoutsService: Car lockouts