JTC Customs Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  DeWayne Dixon
2 weeks ago
I would like to know why yall cut my fuel line, cut and crimped, and just told me the engine must be messed up after my wreck. They are shady, "offered" me to just bring my title instead of a $600 tow bill. Then charged me $700 and would only take cash and told me I would have to wait for a receipt to be emailed to me. GFY!!!

  Shelly Kosack
3 months ago
We had a totaled car in our driveway that we had been trying to find a salvage yard to take for a few days. I called JTC and they took it at no cost within 20 min of hanging up the phone. Fast and efficient! They re a credit to the area! Thanks again!

  MoMo Reviews
2 months ago
2 gentle helped tow me but most importantly fixed my minor car issue free of charge. THANK YOU GENTLEMEN (EMT & helpful Mechanic) for helping a frightened lone travel nurse heading back home to California God bless you all & GO RAVENS

  Jacob Rastall
11 months ago
My fianc�e and I were very pleased with the service offered by this towing company. They were by far the fastest option for us in Cumberland, MD. Not only that, but they were able to get us in touch with a mechanic to help us get our flat tire fixed same day (a Sunday evening)! I highly recommend their service and hope that AAA continues to keep them in their list. These people were polite, friendly, and professional. If I ever break down in the area again, my first call will be to them.

  Stephanie Mitchell
a year ago
Highly recommend! We were traveling in bad weather and got stuck in the snow. They were quick, professional and reasonably priced and helped us get safely to our destination. Strongly encourage you to give them a call!

  Sara Sterne
4 months ago
Picked my totaled vehicle up and I paid perfect prices.

  Nakya Pack
8 months ago
They take way too long and I used AAA. They make AAA look horrible. Took them way to long to arrive and they repeatedly lied to AAA about their arrival time and it kept getting later and later. We had to sit on the side of the highway for hours.

  Casey Steptoe
a year ago
My husband and I were traveling from Harpers Ferry, WV to Hurricane, WV when our truck broke down in Friendsville, MD. JTC was initially dispatched with AAA, but they didn t have a truck to accommodate myself and my husband in the cab of the truck. After being hung up on by AAA three different times trying to get updates on a new tow truck, I called back JTC to see if there was anything they could do. Within 10 minutes, JTC was able to get a tow truck big enough for my husband and I to ride along in and get it approved through AAA. Even though we had to wait another hour for the tow truck to arrive, they towed us home to Hurricane, WV. Without these guys, my husband and I would have been stranded in Maryland with no way home. Thank you all so much!

  Chase Halvorsen
8 months ago
My car broke down and I got a tow from them, a man named Bull helped me out, very nice and helpful I would definitely use this company again

  Amanda G.
3 years ago
We had agreed to turn over our title and keys so that we could get our personal belongings and tags back out of the vehicle after it had been towed and stored. We gave the title and keys at the shop and they sent some young kid with us to the tow yard to get our items. Everything was gone from inside the truck except for some garbage. The tools in the back (that the owner even mentioned when I called about the truck) and all of that was gone and we got none of it back. When we called back about the items they said maybe someone else had gone into it and stolen them since the cap wasn't locked. Poor security at your open tow yard isn't the customer's fault. I'd highly recommended steering clear of this shady company.

  Lena M Westfall
4 years ago
Wow, if you want to wait, first 2 hours, next another hour and then another hour,By all means ...they gave AAA a real badreputation and should be removed from AAA list. 20 minutes away from us....lol.Yep...called at 2 pm... AAACANCELED THIS JTC CUSTOMS INC at 5:32 PM. Why? They wanted us to wait for another hour. These creek rats needs a lesson on common curiosity and being truthful. Keep it up JTC....Rt. 36 Towing was a better service than yours.Unfortunately, they are out of business.Reputation plays an important part in one business. Check the statistics!

  Eric Tulanowski
4 years ago
Holiday weekend, late at night in a storm - my good friend blew a tire 100 miles away from me. JTC was 15 minutes away. Called them, charged a little more being a holiday (not nearly what I thought they would charge). He got to her in 25 minutes and had her on the road soon after. Poor girl was crying and had no idea who could help her. Thank you JTC Customs! She and I could never be more greatful for your amazing service.

  Meghan Robben
4 years ago
You never want to need a tow, but if you find yourself stranded in Western Maryland reach out to JTC. Chuck and his crew rescued me last month while completely stranded at the Sheetz in Frostburg during my long distance move from Baltimore to Saint Louis. The JTC gentleman went above and beyond to help me out and made me laugh at the unfortunate situation rather than cry publicly (which is what I really wanted to do).

  Sarah Garheart
6 years ago
JTC made running out of fuel almost an enjoyable experience. Not only was the owner of the company one of the nicest men my husband and I have ever met, they were super quick getting to us and prices were more than reasonable. Thank you guys again!

  Beth Davis
5 months ago
Great people .. very helpful and fast to help you

  William Croft
a year ago
Not bad people. They do there job and work hard to hold their word. Pricey but show me tow truck that isn't

  Michelle Njoku
6 months ago
Rude and expensive avoid at all costs !!!Service: Vehicle wreckingService: Vehicle wrecking

  mike dwayer
11 months ago
All around great service!!!

  Ken Jessica
3 years ago
Great people good business

  Allysa Sprouse
2 years ago
Polite. No problems

  Devon Blank
2 years ago
great to deal withService: Vehicle wreckingService: Vehicle wrecking