Carquest Auto Parts - FROSTBURG AUTO PARTS LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Maust
9 months ago
After rupturing a hydraulic hose on my track loader while working at my son's home in Frostburg, I did a quick search for shops who could make us a replacement. Realizing it was 5:45 PM and this shop closed at 6PM, I was certain the project would have to wait until the next day to finish. Needing a larger wrench to remove the hose, I made a beeline to the shop to purchase a wrench so I could at least remove the hose and be ready have a new hose produced in the morning. When I arrived and explained my predicament, instead of making an easy sale of the wrench and heading home for dinner, I was LOANED a wrench, and given instructions to come around back to make the return after removing the burst hose.Already a bit taken aback by the kindness and trust, I hurried to remove the hose and return the wrench. Expecting to return the wrench and hose and wait for a new hose the next morning... instead, I was ushered in the back the shop while the employee proceeded to make me a replacement hose. To top it all off, I was loaned the wrench again to install the new hose and, instead of asking me to hurry back with the wrench, he tells me to go ahead and go back to work and he will stop by on his way home to pick up the loaner wrench!What a breath of fresh air and a demonstration of kindness that is hard to find these days. I can tell you this, I will happily drive out of my way to give this shop my business in the future.THANK YOU for going out of your way to make the day of 2 perfect strangers! It will not be forgotten!

  Pamela Minnick
a year ago
The staff are extremely nice to work with. All parts that I ordered for my vehicle were ALWAYS the right part. Great Business with excellent customer service. The only place that I visit when needing something for my vehicle. Check them. Go

  Melissa Woods
a year ago
Awesome service!!! Friendly and went above and beyond to get us back on the road!!!!

  BRIAN NAVE
5 years ago
Great place to get your auto parts. If you need any stihl products they have great pricing and very knowledgable staff. They dont push you to buy the most expensive, the help you find what fits your individual needs. Great staff and great service.

  Kathy Burton
4 years ago
This is the kind of place that makes me feel like a deer in headlights... But they always make me feel like a success in getting the parts needed for my old car. Friendly, helpful, courteous.

  Jesse Broadwater
4 years ago
Great service ! The owner is a really good guy that will treat you right. Will make things right if he can .

  Tom Schneider
3 years ago
Herk was such a guardian angel helping us find the exact clamp we needed after our truck broke down on the highway, thank you so much!

  Dembrow I_N_C.
7 years ago
Doesn't have a large variety of auto products on the shelves. They sell Stihl power tools.

  Davis Rackham
a year ago
A good business, run by great people!! Very helpful and knowledgeable

  Malony Kenny
4 years ago
They were kind And helpful they got me to a person who had the tell lights that I needed

  Rod Eisentrout
3 years ago
Only car parts store in town. Make sure you get what you need. They are not my store of choiceAnd they don't mask up. Covid risk

  Joseph Foster
a year ago
Excellent customer service!

  TERRENCE MCKENZIE
6 months ago
Awesome

  Dustin Kammauf
3 years ago
Awesome staff and great prices!!

  Eric Yutzy
6 years ago
Great staff, great prices

  William Clauson
4 years ago
These guys go that little bit extra. .

  Jerry Broadwater
5 years ago
Super service 5star