Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marco Capone
6 months ago
I needed work done on my car. I asked for estimate. 3 text messages , 2 phone messages in 6 weeks of waiting for them to respond - nothing!!! Previously, they put my car in shop and they forgot I was to p/u. Had to take a cab.Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic
John H
a year ago
My stepson gave her 16-year-old daughter a 2009 Volvo C70 that had not been driven in over a year. One short test drive told me there were some serious issues with the car. It squeaked and wobbled and ran rough. So before I'd let my granddaughter behind the wheel I wanted a bumper-to-bumper inspection. I did my research and found out that University Auto was a family-owned business that specializes in Volvos. So I called, scheduled an appointment, and dropped it off.Everyone I met and talked to were extremely friendly and helpful.The owner, Jenny, called me and patiently walked me through all the recommended repairs. It was a long list, as I knew it would be. But there were no real surprises. It was expensive but within the range I expected.I told her to go ahead and do the work. I paid for parts up front.Less than a week later I had the car back and it's running great. My granddaughter loves driving it. And I'm confident that the car is safe to drive.Just so you know, they don't sell tires or do front end alignments. I had that work done elsewhere.Services: Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Vehicle safety inspection, Auto brake replacement, Oil change
roy crampton
4 months ago
Amazing service, the entire staff continues to go above and beyond to provide first rate service.
Junipa Suslu
7 years ago
A great family owned company who treat you like a longtime friend. Their labor and part prices are fair, their customer service is professional and positive, they love their Volvos (plus any car you need fixed), and take care of their customers so both the car and the relationship last. I highly recommend them.
Michael Anderson
5 years ago
I brought my vehicle to University Auto for what I thought was a larger problem that turned out to be much less of an issue. The mechanics were honest and up front about what did and did not need to be done. Jenny was great, and my loaner was a much beloved vehicle with a whopping 540,000 miles on it, which was a credit to the mechanics here that keep it going. Great shop.
K G
5 years ago
Best independent Volvo shop in Frederick! Bought my first car here, a Volvo S60, and have been back throughout the years. They are always friendly and helpful and are very knowledgeable about all things Volvo.
Jamie Hodge
a year ago
Everyone at University Auto is super friendly. I'm always confident that their getting the job done. Always transparent with the needs of my vehicle.
Matt Burkhardt
4 years ago
I bought my car from them and they've taken care of me and that car for close to 200,000 miles. Couldn't be happier with the staff or the service. They always let me know when it's time to fix something, but also tell me when things can be put off or ignored.
Bill Mansfield
4 years ago
1: Owner insisted my car uses syn Trans Wrong2: Requested a tech call me back (she did)3: Tried to tell me a power flush was the way to go.BG power flush big time wrong.4: When I tried to explain my cars trans fluid swapIs a little different then most Volvo s, she became rude and told me we can t do business.Cray cray....Stay away, they don t know Volvo s that well....
Alex martens
3 years ago
Wonderful staff. Stopped by just to ask a quick question. I love my old 80's Volvo so understandably I was loving their parking lot.
Nancy Samuelson
2 years ago
Jenny and her team are kind, honest and gives their customers the best reasonable prices, compared to other auto shops.
Dennis Fidotta
2 years ago
Staff is very accommodating. Prices are fair and they never suggest work that doesn t need doing. Trustworthy establishment!
Tim McDonald
3 years ago
They did a great job working ony car. Family owned and operated. Will definitely be back!
Byron Ricketts
6 years ago
We've been customers for 20+ years. Friendly staff and techs, reliable service.
Megan LeRoux
a year ago
Family owned reliable car repair!
michael fischer
7 months ago
Best place in the area
Kurt Stely
3 years ago
My go-to place for any service I don't do for my volvo.
lefse48
a year ago
Friendly and honest service!
Will Sunell
a year ago
Great work and wonderful people
Heath Coats
5 years ago
Jenny and her staff take care of us.
Philip Little
6 years ago
Love Mom and pop locally owned business
Ken Stely
3 years ago
Great everyone is so helpful and knowable
Deana
5 years ago
Been like family for over 10 years.
Ramon The Amazing
7 years ago
These guys are awesome fun and friendly.
Michele Tylutki
a year ago
Great place.Service: General repairs & maintenanceService: General repairs & maintenance
Tom Dalton
3 years ago
Great place! Great people!