Tire Pros of Frederick

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jena Minish
a week ago
Took our recently purchased used vehicle for concerns we had about the tires. They were all very friendly and quick with getting it checked out. It's well priced, too. This was our first time coming here, but it won't be our last!

  McKayla Buehler
4 months ago
What an amazing experience I had with Frank and his team at Tire Pro. So beyond thankful that I called the tire shop. Even though I didn t make it to the shop they helped so much over the phone. Take your business to Tire pros I promise you will not regret it!

  Brad Jones
7 months ago
Back in August I bought a used car from a dealer in Frederick, Maryland, I noticed that one of the Daytime running lights wasn't working, the dealer uses Tire Pros for service work, I called and was connected with Rico,he set up an appointment to fix the problem. I took the car in , Rico greeted me got my car in the shop and it was determined that a whole new headlight was needed, which had to be ordered. That took a week, the part arrived and Rico called me and set up an appointment to install the new light, unfortunately the wrong part was sent. Rico was very apologetic. Rico went to his manager and got permission to get the new light locally rather than use the first supplier, so there would be less wait time, the new light came and was installed promptly. My car is a 2020 sadan, I was having trouble understanding some of the features on the car. Rico took the time to explain those features and how to use them, that's above and beyond in my opinion. I commend Rico for his outstanding customer service skills, his professional and friendly service. Also Honorable mention to Lynn the receptionist for making me feel welcome while I waited for my car.Excellent experience.

  C Giddinge
8 months ago
I had a really positive experience with Tire Pros of Frederick they had two tire sizes I required after I had tried two other locations in town who didn t have any in stock. Then they were prompt with their service (especially as I was just passing through town) and I ve had no issues driving two states away on them. Great service with a personal touch! They re also located near a beautiful walk along Carroll Creek if waiting rooms aren t your thing!Service: Tires

  Olivia M
8 months ago
My dad has been going to this place for years, so they were the first on my list when my tire blew out on the side of the highway. they put a new tire on in a timely manner and gave me a call right when it was ready. customer service was awesome, and it was also an excellent price. if you ever need anything done to your car, this is the place to go!Service: Tires

  WOLF mark Hope
3 weeks ago
Great place to get all your car service needs ! Great staff and willing to go the extra to make it a great experience!!

  Mark Pickens
3 months ago
Oil changed 2x here. Definitely coming back! Folks are super nice and efficient (and affordable).

  Richard Hill
5 years ago
$700 tire rotation and oil change. I took the car in for a routine oil change and tire rotation. I was told that the wheel hub assembly had a defect that was noted when the tire was removed. I saw that the bolt had broken. This happens. I was told that there was a defect in the wheel assembly such that a new bolt could not be fitted. I have never heard of that happening. The hole of the bolt is clearly too large. How did it get that way? I had no choice but to pay for installation of a new one.

  Cpt. Shepherd
a year ago
They got my car through inspection, basically stated needed all front end suspension work, I had the parts so no problem. $822 later in just labor and when I leave I hear my brakes clunk when I hit them. "Ah probably just a warped rotor, no biggie" I thought. Fast forward cheating death for 4 months and my coworker hit the brakes while I was standing outside the car. Both front tires move forward and backwards, basically getting ready to fall off the car. I was told it was control arm bushings (just paid this shop to do those) or it's my K-member support. So I call this shop up and inform them, take the time off to come in and all and wait, $125 just to see what the issue is of something they more than likely messed up? Nope, I guess I'll do the work and do it right since warranty's don't mean anything anymore.

  Isdore Taaga
8 months ago
I am very pleased with the services provided by Tire Pros. They were very professional, fast, honest and welcoming. I am a satisfied customer for life.Services: Tires, Tire rotations, Vehicle Inspection, Brakes, Wiper blade installation, Oil changeServices: Tires, Tire rotations, Vehicle Inspection, Brakes, Wiper blade installation, Oil change

  dante wallace
2 years ago
A few years ago, when Tire Pros first opened at their old location on West Patrick Street, I used them for all of my tire mount and balance needs. Fast forward to now and I needed another set of tires mounted and balanced, so I made an appointment. Made the 40-minute commute in to them at the new location only to be told 20 minutes after waiting in the lounge that they could not do my tires because I did not buy them through them. Keep in mind that the last 4-5 vehicles that I took to them at the old location they mounted any tire that I brought to them no questions asked, just like any other shop would. So, in the end I wasted 40 minutes in driving time, gas, and time away from what I could have been doing otherwise. When I was told my tires wouldn't be done by whom I can only assume was the manager he was rude and condescending about it, like I should have known better then to bring my own tires in. Thats what I've always done!! So, I drove all the way back to where I came from and found a great shop to do exactly what I needed super-fast with no questions asked. In today's times these shops like this, which are rare, need to realize that not everyone is going to pay their overinflated prices for tires and the majority of people are going to buy their tires online. The only reason that I can think of for not mounting tires bought from an outside source is for liability issues, which is fine, but that's simply remedied by having the customer sign a waiver. But I guess keeping a regular customer doesn't matter.........oh well

  Megan Morrow
8 months ago
Outstanding service! Quick and professional service with an eye for detail. Fair pricing. They also provide an incredibly friendly, welcoming, and informative customer service experience. Highly recommend!

  Chiara
4 years ago
Went here for a state inspection, the price was great! And the friendliness of the staff was beyond my expectations. The owner (I forgot his name) actually came into the waiting area and greeted my daughter and I, wanted to make sure we were happy and comfortable. They were honest and truly cared about the care of my vehicle. They have definitely gained a forever customer in me. And the service was fast!

  M. LD
2 years ago
Need 4 new tires, and found Tire Pros on the web, checked out their reviews and their website shows a lot of good reviews so we proceeded to request an online quote from them. We received an Email quoted price and replied back with a request for an appointment to have the 4 new tires installed this week. We didn't receive an Email or phone call appointment confirmation from anyone for two days so we called them to confirm the appointment. They said they couldn't tell us if the tires would be available BUT they said they would check and call back in "15 minutes ". They did go ahead and make the appointment for us for today at 2pm. We never heard back about the tires. So, on Tuesday we called again to confirm that the tires would be available for our appointment, and were told "we don't have them but we can get them because there's a tire place across the street"... again they said they would call me back in 15 minutes but they never did. So today, we go in for the appointment and sure enough, they never ordered the tires we were quoted. So, one star for you guys because we gave you three opportunities to make this sale, but apparently our business wasn't importantenough for you. Terrible experience as a first time customer. I hope this doesn't happen to anyone else. We actually needed 4 new tires, so we went to Tire World and got right in within the hour. Now we have 4 new tires. We won't use your company again.

  Lisa Coliadis
8 years ago
Wonderful group of people! My Subaru needed new tires, and Tire Pros were (by far) the best priced in Frederick. Mark was infinitely patient with me, the service was quick and my car handles like it's brand new. On top of that, I relayed some details about some added maintenance work the last auto shop told me I immediately needed, and Tire Pros confirmed that I had another 20K miles to go before it was warranted. Honest, friendly, and well priced -- they made a customer for life! Thanks for your help, Mark!

  Ben Witmer
7 years ago
This place is great! I have been to them twice now. Kyle has always taken care of me and treated me not only like a customer but a friend. The staff consists of professional, friendly people who get the job done in a timely manner at a very fair price. They will let you know exactly what your car needs without trying to sell you a bunch of superfluous stuff. I highly recommend bringing your car to Tire Pros on 40 not just for tires, but for all call needs.

  Kevin Buchanan
4 years ago
I had a great experience at Tire Pros of Frederick replacing rotors and pads on my vehicle. They were able to provide a competitive quote, fit me in for same day service and even offered a shuttle service to and from my home so I didn t have to wait at the shop. They also have great customer service to top it all off.

  Wanda SweetPchez K
7 years ago
I have just recently took my car to Tire Pros and I am so very glad I did! First, I took my car to them to repair work that was done wrong by another repair place. They did a great job. This last time, my check engine light came on and I took it their to be diagnosed and fixed. Valerie and the techs at Tire Pros were the most professional and talented crew I have had the pleasure of working with. They were honest and let me know that my repair was covered under warranty. I HIGHLY RECOMMEND THIS SHOP TO ALL WHO ARE LOOKING TO BE TREATED FAIRLY! Thank you guys very much!!

  David Shiflet
3 years ago
I can't say enough about Ron, Kathy, and the crew at Tire Pros! I was able to get much needed tires put on, and I couldn't be happier. Took Bo's recommendation on the tires, and they've proven to be the quietest and best riding tires I've owned! Ron and Kathy were quick to catch me up on their progress and any underlying problems that would have to be fixed. So glad to see there are still good people doing great things, and doing them at a reasonable price and time-frame! Will definitely be back next time!P.s. they also had a rental car waiting for me when I got there! I was able to get all my errands run while the truck was being worked on!

  Enne Bey
6 years ago
Tire Pros quoted me a good price several hundred dollars less than other places in town for body work I needed to get my car to pass the MD state inspection. They were honest about my options, quoting me the lower price for non-Toyota parts, but letting me know they could also do the job for more with genuine Toyota parts. The other two places I went to did not bother to offer different options OR explain the difference. I have since brought my new car in for inspection and have been getting my maintenance done here instead of at the Toyota dealership. So far, so good!Overall the staff is friendly, professional, and efficient and the prices are good.

  Drew Johnson
5 years ago
Phenomenal, trustworthy, and an amazing bargain! The were able to offer me same day service and replaced all of my tires in a timely manor. I called around to all of the tire sellers in Frederick and they were by far the best price and most helpful. Valerie was exceptionally polite and knowledgeable, answering every single question I threw her way! Tire Pros of Frederick deserves more than 5 stars. I will definitely be returning for all of my auto needs.

  Ryan Burrow
2 years ago
I came to Tire Pros after a local dealer tried to overcharge me for a service I knew I didn't need. They were extremely accommodating, friendly, and explained to me what they were checking and their thoughts. Rather than wasting my money with an invasive diagnostic they first fixed the obvious problems to see if that would solve the other issues, and it did, saving me both time and money. I'd definitely recommend coming here to both friends and family. Thank you Tire Pros!Service: Wheel alignment

  Cheryl Booth
3 years ago
I ve been going to Tire Pros for years for tires, brakes, oil changes, etc. for my cars. Something more major was going on and I suspected it could be one or both of my rear wheel bearings wearing out. I didn t hesitate to call them.The staff has always been upfront about cost and never hesitate to answer any questions I have. I know my vehicles safety on the road is important to them.Thank you for all the years of exceptional service from everyone there! I am so grateful they are looking out for me!

  Attilio DeMarco
9 years ago
The team at Tire Pros addressed my damaged tire problem quickly. After inspecting the tire, they told me that I could get a few more miles out of it, but reviewed the options for a permanent and long term fix. I have an all wheel drive vehicle and they were honest in telling me that I would only need to purchase a pair and not replace all four as I heard elsewhere. Their pricing, service and warranty was excellent for the replacement tries and expedient service they provided. I would call them first before you check around. They are truly "Tire Pros"

  Funky C
3 years ago
Great customer service! After I declined the price for the tires quoted, they went the next step and found the tires that would suit my needs at a price I was willing to pay. I can't think of anything that could have gone better. I recommend buying tires from Tire Pros of Frederick.

  Josie Hammond
4 years ago
They are so friendly and helpful! I needed the safety inspection for my truck. They scheduled my appointment the same day I called them. Just by choosing Tire Pros I now have a full year of free roadside assistance for my truck AND it was much cheaper than a lot of the other places in Hagerstown or Frederick. I highly recommend this place!

  Paula Amadeo
8 years ago
These guys are great! I drove over a bolt this morning and called Tire Pros. They told me to bring the car in. Unfortunately my husband was using the car with the spare tire on it and it would not be back in Frederick until the evening. Because they were open so late, I was able to bring in the tire itself. They removed and repaired the tire and then were able to quickly install it back onto the car at 7:30 in the evening. Total cost - $25!!! Our car is back in business. Thanks for the flexibility and great price!

  Kristi Morningstar
4 years ago
I recently had tires and brakes installed on my Mercedes SUV and John and Teddy were awesome with unbeatable prices and great customer service! I then took my 2nd car in for a check engine light, and it turned out to be something more complicated from the initial diagnosis. After a little bit of anxiety, John reassured me that he would fix it himself and that his main concern was that I was a happy customer! I can't thank them enough for the great service and getting both of my cars back on the road! I highly recommend Tire Pros of Frederick!

  LegendOfYar
9 years ago
I needed to get my first car inspected on a Saturday. Tire Pros said "bring it in!" I needed some minor brake work done too and they handled it easily! My father and I are extreamly impressed with the fast friendly service. Everyone there was genuinely interested in making sure everything was right with my car and making sure we only fixed what was needed. My bill was fair and very reasonable! Outstanding service!Thanks!

  BrandonScott RobinsonMusic
4 years ago
After a long stressful month of losing air in my tires I decided to call this place being all too aware of how complicated it can be when dealing with mechanics/car services. Ted answered the phone and had to be one of the friendliest customer service workers I've ever encountered (on phone and in person) and I went in to get my tire repaired quickly and efficiently. I was shocked at how cheap it was to not only have them order a rim, but to replace my old rickety one. They have a cozy waiting room and got the job done quickly. The staff was very friendly and helpful but I'd say overall Ted's friendly demeanor was the major selling point for me I would highly recommend this place during a car emergency.