Modern Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  LVCD Cleaning Services
2 months ago
I want to say what an amazing job your team did. Not only did the car look amazing but just the way your team facilitated everything was above and beyond. I run my own cleaning business & am a one man show at the moment, so I really appreciated that your office spoke directly to the insurance company, not requiring me to be the middleman when my time is already so limited. You all communicated so well everything while still keeping me in the loop. As a busy person, I really appreciated that & your customer service. I just wanted to take the time to say this. Thank you & have a wonderful year!

  Jeannine Bearce
2 months ago
I ve been using Modern Auto Body for almost 20 years. They are definitely my go to for body work. The several times I ve used them, the work was performed flawlessly. The staff are professional, kind and courteous. They are always willing to help with insurance issues on my behalf. Highly recommend them.

  Emma Anderson
9 months ago
After an auto accident, I started out with a shop that was closer to my home. This particular shop was late for our appointments and led me to believe that repair to my vehicle would have the paint looking different because it is a pearl color (my vehicle is a Toyota Prius in Windchill Pearl). Luckily, I continued to look and found MAB based on a recommendation. They have helpful, friendly, fast service, were respectful of my time and my vehicle, and I am beyond satisfied with their repair work. I worked with Chris who was wonderfully communicative and willing to answer all of my questions, and he had my car completed earlier than estimated, too! I am writing this review about a month after service and the repair continues to hold up exceptionally. Thank you for the great work and care!Services: Painting, Body & Trim

  Dan Warner
a month ago
Modern Auto Body was super helpful and great to work with. We had to have some deer damage repaired and it looks like nothing happened. They were also quick and easily worked with our insurance.

  Jordan Manos
5 months ago
My visit to Modern Auto Body for the repair of my 2011 Chevrolet Cruze was nothing short of exceptional. The skilled craftsmanship exhibited by their team was truly commendable, ensuring that the repairs were executed with the utmost quality. I was particularly relieved that their expertise saved my car from being declared totaled.What set Modern Auto Body apart was not only their technical proficiency but also their professionalism. From the moment I stepped in, the staff demonstrated a high level of professionalism, making me feel confident in their ability to handle the repairs. Throughout the process, they maintained open and effective communication, keeping me informed about the progress and any additional considerations that arose.In a situation that could have been stressful, the team at Modern Auto Body turned it into a seamless experience. I highly appreciate their dedication to delivering top-notch service and would confidently recommend their services to anyone in need of automotive auto-body repairs.

  Andrew Herman
3 months ago
DO NOT USE THIS PLACE. I repeat, DO NOT USE MODERN AUTO BODY UNLESS YOU WANT TO LOSE MONEY.I am truly upset about how my insurance claim was handled here at Modern Auto Body. My truck got pretty banged up and needed the side body panel replaced as well as the right mirror and tail light. To get the vehicle legally drivable, I gave the go ahead to get the right mirror and tail light replaced. After speaking with Tori, I was informed that the right side panel would take about 5-6 months to get in. As I did not have the time to wait, I decided and told Tori I would be selling the vehicle.I sold the vehicle about a week later and was told the following week that the parts for the vehicle had arrived. The parts included the right side panel, which I gave the okay to get on the waitlist at least (#111 place in line), a bumper and a wheel liner (both of which I did not give approval for). I spoke with my agent who told me the shop would work on getting those items returned and there might be a small restock fee. Fine, no problem there. After waiting 3 weeks to hear anything back from the shop, I got informed today that the parts that had arrived were not returnable (30 day return period) and that this would count against my claim. How convenient. The shop took there sweet time, wasted 21 days of time and now the parts are not returnable. Not to mention, I called my agent 20+ times over the course of those 3 weeks to get updates & to make sure they were on it.So now what. I get the luxury of taking a $600.00 loss because Modern Auto Body was complacent and clearly did not care. Extremely disappointed and will not be using this company again.If you don't want to lose money, don't use Modern Auto Body. This entire experience dragged on for over a month for a stupid claim, and their lack of initiative cost me.

  Cory Z
3 months ago
Wonderful experience with Modern Auto Body. First time using them and I'll definitely use again. Tory was amazing and kept me updated every week with information about my vehicle and/or insurance issues. Highly recommend!

  Kenneth Bolt
5 months ago
David and the team at Modern Auto Body were amazing with the utmost professionalism and communication. The frequent updates on status related to my vehicles progress was amazing. The work completed on my vehicle was flawless. Looks great.I could never tell the scratch ever occurred. They even performed a custom install of my rear hitch cover.I would definitely recommend this team to anybody. You come in and leave feeling like family.Services: Painting, Body & Trim

  Kashif Raza
5 months ago
If I had to give zero I would have. The front lady Teresa was the most unhelpful person someone ever can have in their business.She refused to accept the payment in person and cancelled and voided the transaction.I had to pay on my friends behalf, without even knowing the situation she asked me to pay it online. She didn't want to start the transaction. Then she cancelled and voided my transaction creating more issues. Then start blaming my friend he should have paid while going to the bathroom.There are more auto body shops in the same area who are much more friendly and helpful.

  Rob G
11 months ago
After recently having our Chevy HHR involved in a collision, I took it to Modern Auto Body for the repair work. This included needing a new hood, bumper cover, fender, and lights. I could not have been happier with the very high-quality work performed and excellent customer service provided by everyone from the moment I called to make an appointment through the time I picked up the repaired car. A big shout out to Chris, who has exceptional customer service skills and did a wonderful job keeping us in the loop each step of the way. I am very happy with the repair and highly recommend Modern Auto Body.Services: Painting, Body & Trim

  Natalia
2 weeks ago
BEWARE: David, the owner, is a liar and forced his employee to lie to me about work done to my car.From the beginning: Got into a minor accident that just left a crack on my bumper. My insurance recommended Modern Auto Body as their "preferred" shop so I went there for the repairs. Called me when my car was done (which took twice as long as they estimated) and I said Id pick up the next morning. Get there only to find out they weren't sure if a vendor completed a task so they had to call the vendor back out and will take 1-2 hours. meaning I could not take my car. I have my 3 yr old with me so this was inconvenient but ok, took my rental and went shopping to kill time. Come back 2 hours later, take my car home to find MOUSE DROPPING INSIDE MY CAR. My entire console was covered and inside the glove box. (Pictures attached) This is disgusting! How could they return a car to me with mouse droppings all over? I can understand that living near wooded areas may bring mice however how they handled it is awful. I call them to let them know what I found and receive hesitation about what "they can do for me". I was initially told they can vacuum it out. I said thats not enough. I will not drive my child around in a car with mouse droppings in the ventilation system potentially bc how else would they get in? I wanted 3 things, the car vacuumed and sanitized, the ventilation system and engine checked for damage and droppings and new cabin filter. Too much too ask? This is a 6 month old new car worth $60k. I did not trust my car in their care to have it returned with droppings from vermin inside.If you got this far, keep going. The good stuff is below.What happened next is shocking. I took the car back the same day after 2-3 phone calls back and forth, to be met with hesitation even though they told me to come back. I was told they checked everywhere for my filter and no one has it in stock so they cant do that. They are also waiting for the adjustor to "approve it". I asked approve what? My insurance is to pay for something that happened on the auto body shops property and for a $40 filter? Ridiculous!Tim tells me to wait while he takes it to the detailers to clean. 30 mins later or so comes back out to tell me "surprise, David ordered a filter and didn't tell me" so we were able to replace that. I was definitely hesitant to believe that bc Tim was initially adamant that there were no filters in stock but David managed to get one delivered in 30 mins?Tim takes me out to show me how they cleaned up the car and "on scouts honor" they replaced the cabin filter and checked the engine and found no further issues. I said ok, cool, but I would like my old filter back. Tim pulled out his phone to show me a picture. I said no, I want my old filter please. He said ok and went back to get it while I waited in my drivers seat. When Tim came back WITH David, empty handed, I knew they lied. David aggressively opens my passenger good and pulls the glove box open while having a massive attitude saying "If you want to go dig through the dumpster you can but were not" and offered to show me the filter in my car. I asked why he has a massive attitude and raising his voice when I have been super understanding even though it was my third time there today and he starts yelling again. I told him to get out of my car. Hind site, I wish I would have let him rip the filter out but I was not going to let him yell at me. He slammed the door and told Tim he is not allowed to talk to me anymore and they both started to walk away so I got out of my car and yelled across the car to let them know I know they are liars and Tim even said "scouts honor". Tim did turn around when I asked him if he lied to my face and told me he is just the messenger. So to my understanding, David told him to lie. Thats when David charged back at me with a waving finger in my face yelling at me (im a 5'2 small female in a parking lot with two men). My husband removed the "new filter" when I got home to find dirt and debris in it so clearly they lied. Pics attached. BEWARE!!

  Brian L
8 months ago
I hired MAB to do some rust restoration on my favorite truck. They did a great job, communicated well, and addressed any concerns i had along the way.They're one of few body shops in the area that will take on rust restoration. Would definitely do business again!

  B
5 years ago
Place did a fantastic job on my 2018 Honda Accord, the fit and finish turned out spot on. I only had to bring it back in once for a seal that was leaking a bit of air (had the driver door and fender repaired). No fuss or anything and they had it back out same day.

  Charles Alexander
a year ago
Great service - expert knowledge, friendly staff, excellent communications, rapid results, and reasonable and competitive pricing. I needed a new headlight assembly and the associated electronics for my older car (2006 Toyota Avalon) and MAB took great care of me. I particularly appreciated the candid and expert knowledge and advice the team provided in assisting me with the safest and most cost effective solution. Safety was their first and most important priority. MAB will always be my first choice in the future - absolutely top notch. I unreservedly recommend Modern Auto Body.Service: Electrical

  Carol Ditman
11 months ago
I had my first accident and drove right to Modern because we use them at my workplace. Theresa was awesome and set me up in an office to make all the arrangements with the insurance company. Tory kept me in the loop all the way and I picked up my car today and it looks brand new! Thank YOU! Awesome job!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Noli Nalda
a year ago
Chris D (estimator) and Teresa (front desk/operator) were great to work with. They were both in constant communication with me and clearly explained the entire process from start to finish.Both were extremely professional and fulfilled all commitments in a timely manner. The quality and workmanship of the work performed on my SUV were top notch. My vehicle looks brand new after being read-ended on the interstate. I will not hesitate to refer family and friends to Modern!Services: Painting, Body & Trim

  Dont Sweat it
a year ago
Brought in my new Toyota because of a hit and run some pulled on me. Torey (mechanic) is really professional with the work he performs on your car. When I recieved my car from modern auto Body it's like nothing ever happened. The price was higher then expected but the work performed showed true skill. If you get what you paid for them I'm completely satisfied with Modern auto body.The staff was kind, patient, informative and pleasant to speak with. I highly recommend modern auto body....Torey is grrrreat!!!

  Frankie Fish
6 months ago
They've worked on two of my vehicles and both times we have been very happy with the outcome. Based on our experience, I'm confident they'd take care of us if an issue were to arise.

  Renn B. (rcmaniac623)
a year ago
Teresa and the rest of Modern Auto Body team were great! I had my 4runner worked on here and they did a great job. They even cleaned the exterior and car looks brand new. Great service, friendly staff, great communication. Highly recommend.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Robert Lewis
a year ago
You guys did a great job and returned my vehicle in better shape and cleaner than when I dropped it off. I will write a review on your FB page and Google. This is the 2nd time I needed to get the Camry repaired from a Deer hit, and I had my truck repaired for another incident. My other two experiences�with the local body shops in Mt. Airy were terrible.Anyways, I am already referring family and friends; I am�glad I did my research and chose to bring my car to you guys!BTW, I am also an independent�adjuster/appraiser and will refer the insured and claimant vehicle owners when I can. Best regards, RobServices: Painting, Body & Trim

  Stacey
a year ago
Getting your car repaired after an accident is probably not "fun" for anyone but the experience you have and the people you deal with along the way, can truly make a difference. We called Modern Auto Body after getting a list of participating Body Shops from our Insurance Company and this is a whim, we are glad we went on! From the moment we called to the moment we picked up the car we were greeted with such an amazing group of people. Trish, I think her name is, at the front desk as always super friendly, personable and helpful and everyone else that we spoke with (I do not remember anyone else's names, but I think a Steve) were equally as helpful, kind and informative. The car looks great truthfully, but the experience made all the difference for me here. Would I recommend Modern Auto Body to anyone else? You bet! I am already telling people about them!Services: Painting, Body & Trim

  Kevin Williams
7 months ago
Thanks so much Chris and crew. Truck looks like no one ever hit it. I've used Modern Auto Body many times (others hitting my vehicle) over the years. Never been disappointed .

  Jeremy A
2 years ago
Shawn and the Modern Auto Body Team did great work restoring my truck after someone hit its side. The work shows quality, it is evident that they cared for my truck while it was there, and they were on time with their prediction for work completion.I entered their doors at first for a basic estimate, as I shopped multiple body shops to see how they interacted with me and where I wanted to go. Shawn gave me confidence that Modern Auto Body was the right choice. He made a point of taking a detailed look at my doors, evaluated all potential needs for repair, and provided a thorough estimate...even catching problems that other shops missed (I didn't share their quotes). When it came time to proceed, I was confident that Shawn was going to...and did...advocate for correct repairs, even going back to the insurance adjusters for multiple corrections to their estimates. I don't have to get much body work, but Shawn made it seem so easy and simplified the process. He kept me in the loop, updating me often, and was responsive to any questions I had, usually within the hour. Also, Theresa provides pleasant greetings, is helpful and communicates well to support their team. Between Shawn and Theresa, they even helped me coordinate with my rental car.After comparing with other shops and what they included in their initial estimates, I'm glad I went to Modern Auto Body, because I'm sure that the job was done right.Services: Painting, Body & Trim

  Alexandra Boo
11 months ago
Modern Auto Body fixed my van after the whole driver s side was smashed in by a work truck. The service was high quality and very professional across the board, even when I had a minor freak out over the insurance company. Thank you for everything!Service: Body & TrimService: Body & Trim

  Angela Dodson
6 years ago
I have had work done on my car twice (from two separate accidents) at Modern Auto Body and I am beyond pleased with both of my experiences! I used to take the recommendation from the insurance company on where to have my repairs done and I would always have to take it back because it wasn't done completely. Since I've used Modern the last 2 times, I have had zero issues! They're attention to detail is great! And everyone I spoke with on the phone is super nice! I highly recommend Modern Auto Body for all body work needs!

  Brian A
3 weeks ago
Did an amazing job on my car and they did it fast and cheap.

  Jennifer Vanover
2 years ago
With the pandemic going on my fender was on back order. These guys were great at keeping me up to date with the steps that were happening. As soon as the parts came in, they quickly got me done and the car finished perfectly. Dave and the guys at Modern Auto Body are awesome, not sure why anyone would go anywhere else.Service: Body & TrimService: Body & Trim

  J. Browning
4 years ago
I had a minor run-in with local wildlife that left my vehicle's front bumper (and more) needing work. Modern Auto Body worked seamlessly with both my insurance and the rental car company to address all needs. Needless to say, my schedule was never impacted negatively and the car came out looking fabulous! The entire staff exceeded my expectations; fast, friendly, and very accommodating. Great job!

  Judie Glick
2 years ago
This place is amazing. The quality of work is beyond perfection. David is such a patient person. He worked with me and was not going to let my insurance company do me an injustice. Thank you David for fighting for me. I tell everyone that I know how amazing this place is and would never go anywhere else. So happy to have my little car back. And a special thank you to Theresa who always took my pain in the butt calls.Services: Painting, Body & Trim

  Owen Rosier
3 years ago
Modern Auto Body was recommended to me by my car insurance company. They were fantastic to work with. They worked directly with my insurance so that I hardly had to do any work to get things set up. When I dropped my car of the rental car company was there waiting for me. They got the work done well and right on time. Highly recommend them!Service: Body & Trim