Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Manoj Mathew
3 weeks ago
Went and got new rotors and pads in the front and new pads on the back. Scott was awesome and gave me a 10 percent discount. Had quotes form 4 other stores for 11-1200 for new rotors and pads. My rear rotors were in good shape. Got all done for 621 total. Would recommend. Appreciated their honesty and not pushing unnecessary work just to make a buck.
Tiffany Sifford
2 months ago
Hands down bring your car to this shop. They are one of the most honest shop I ve ever been at. Mix that old school way of mechanical knowledge with new technology and you have the perfect combination. We almost spent $160-$200 on a serpentine belt replacements AFTER a diagnostic test from the Kia Dealership that said we needed it. It was surprising to learn the belt is in excellent condition and needed simple rust removal sprayed on it and the sound went away. You ve earned a lifetime customer!
Jeremy T
2 months ago
Went here for an oil change and parked in front of the bay doors. Saw people inside working and they noticed me drive up because I had my lights on and was directly in front of one of the doors.Waited in my car for 14 minutes and nobody came out to welcome me or tell me anything. Went inside and the guy behind the counter said oh someone will be right out to your vehicle .Waited another 8 minutes and nobody approached. So I left and went to another jiffy lube location where I was greeted immediately, and car s oil change was completed in a timely manner.
Dex Nepomuceno
3 months ago
People will always go to the 1 star review first!!! High quality work for affordable price.Even thought they were packed this holiday. All of the staff members were very professional and for some reason happy as hell. Very positive attitude and top notch fast service!!!!! Jiffy lube is the only one I will let touch my wife and my car. Thank you and happy new year
Sarah H
2 months ago
Everyone was super nice and personable. Took less then 30 min to get an oil change. I really needed one and the place I usually go is booked out till April.I didn t realize jiffy lube was so expensive - $99 for a synthetic oil change!I noticed service checklist included cleaning like vacuuming floors, among other things but they did not vacuum . Had they vacuumed I think the $99 price would ve been fair. They were nice enough to check my cabin filter and offered to change it but I declined as it would ve been an additional $64.99. There s an auto zone right down the street and cabin filters are only $17. Took me under 10 min to buy a new filter and swap it out myself.
joe mitchell
3 weeks ago
my dissatisfaction is based on being charged $54.99 for a cabin air filter which costs $14.00, that's an unacceptable markup. Also I was told my antifreeze was a little low so would I like to have it topped off for $5. I agreed, then I heard the guy say the same thing to everyone else who came in for an oil change. Pretty sure its a con to squeeze an extra $5 from every customer. I will not be back to Jiffy Lube.
Matt McDonald
4 months ago
Very professional experience. Greeter and staff were motivated, clean, and welcoming. Waiting area was very clean and you can tell management takes pride in showcasing their employees accomplishments and certifications.
Michael J
4 months ago
Did my oil get changed, yes. Should I just do it myself, yes.They lead with full synthetic and the most $, not even offering the cost to go conventional. When I complained the price magically dropped a bit. Shady and frustrating. Also, I was told that with the holidays here the price went up. Go figure.Never again. Lesson learned.Polite, quick, but definitely a rip-off.
Barbara Wastler
5 months ago
Came in today for an oil change and tire rotation. I was informed in the beginning of what needed to be addressed in the future and was asked if there was anything else I wanted done today. Everyone was very polite and the price was reasonable. Was surprised when my vehicle was returned to me that my mats had been vacuumed as courtesy.
jason tsai
10 months ago
Dishonest. Do not go to this shopI should have knew something was wrong when James ask me to pay $80 for a patch in CASH. When I decided to do oil change and pay by credit card, the price dropped to $40. So you know this is not goodSince it s on Memorial Day, I just want to get it done.We both looked before start and it was a nail on the tire and he even show it to another tech.30 minutes later, James told me we will need to change the tire. First he said, it looks like we just got another nail next to the same spot , we can not patch. I told him if they got the nail in the shop why should I be responsibleThen he changed his story that we didn t see the other one. How can you not see it if there is two nail ( see picture).This is total dishonest shop. I will call the corporate , store owner and store manager to address further. Please see Yelp. This is a bad shop. Dishonest employees trying to take money from the owner during holiday. This is totally unacceptable
Fatemeh Vahedi
2 months ago
I am impressed how fast they can work , I got oil change here in less than 5 min with a great price, thank you and keep it up
TiwanaLoves
2 months ago
First time using jiffy lube and was a very positive experience. My oil change was done timely and they offered a discount. Staff were friendly!
Jackie Reed
4 months ago
I very much appreciate all the men who worked on my car. Timely. Clean. Answered my questions.But please stop advertising that you vacuum the floors when the machine used is incapable of doing the minimal of sand! Just a joke. If you state you will perform a task, do it and do it every time well. How about putting up sufficient vacuums at allll your locations, and we can pay more and do it ourselves! Huge money maker.
Yvonne
6 months ago
Customer service is always great. They do a great job at explaining things and answering questions. The restroom is not kept well and the lobby area is kind of messy. They do offer beverages (coffee & tea) while waiting.
Jen Hoffman
2 months ago
Fast service and good price. Only suggestion that in winterish months have a little heater in waiting room, was kinda chilly. But spring and summer can sit outside and wait.
Hsiang-Lan Velte
2 months ago
Everyone I interacted with were so helpful and professional, and I was able to get in and out within 30min. Great place!!!!
Jo Gonzalez
6 months ago
I was attended quickly. They showed me exactly what the computer was reading. He explained things well and was able to answer my questions. The area was clean. Overall great!Services: Tires, Air conditioning, Oil changeServices: Tires, Air conditioning, Oil change
Ryan Brown
8 months ago
Excellent experience at the shop. They gave me thorough rundown of different work and the prices. They quoted it right away and it was done efficiently. Only thing I recommend is giving a print out of the results from the initial inspection and also offer a list of prices for the different items recommended so that I can plan the next work to be done. Would help with planning.Services: Air & cabin filter replacement, Oil change
Ashleigh Maucere
a month ago
The wait time was amazing. Everyone was polite and helpful. Great experience!
Valrie Carpenter
6 months ago
Had the best experience for my first time at this location. Every employee treated me with respect and the guys totally just took care of me! Highly trustworthy and just all around a place that doesnt take advantage of you and I appreciate it very much! They dont just care about your money they care about their customers! I will be back!Service: Oil change
Donna Rasko
4 months ago
Great service. I was in and out in 20 minutes. Oil change and air filter changed
Yazmine Garcia
10 months ago
No appointment request, super friendly staff and good customer service but always in a rush because there are a lot of people. I had a very high expectations but my experience it was just good (on average).Reasonable prices, very good option when you need to get services done ASAP. (Oil change mostly)
Barbara Boose
3 months ago
Good service. Took a bit long this time, even though they weren t super busy. Price is ok.
Chloe H
3 months ago
Customer service is 10 out of 10, I ve been going to this location for years and have always experienced great customer service with everyone I ve encountered!
Martha Brognard
4 months ago
First time here and it was a great experience! Very efficient and employees were extremely welcoming!
Richard Hoffman
3 months ago
It was crowded and they diligently worked thru the load of cars. 6 cars in front of me and I was in and out within 30 min.
Gina Lee
6 years ago
I've been coming here for the past 2 years with no issues with oil changes. However, I went in asking them to change my front turning signal, since the light went out. Went home afterwards, with it still broken. Had to go to the dealership for some new keys a few days later and so I asked them to look at it. They had completely mangled the wires in the compartment, to the point that I have to get the whole thing replaced!! Now I'm out $550!!
cheryl fourie
4 months ago
Emergency stop there today. They had me fixed and out in 45 minutes. The staff are all awesome
coldhearted Cole
4 months ago
I work right behind Jiffy Lube and always take my car there. The guys there are great, professional and helpful.
Cathy Neff
9 months ago
Best experience I could have hoped for! This Jiffy Lube in Frederick, MD was recommended to me for my conversion van s leaky tires. It s been two years taking it to different places (including Younger Toyota) who couldn t help me with my tires. Turns out my old tires were dry rotten! jiffy Lube put four new Iron Man tires on my old wheelchair van for an amazingly reasonable price, including the front end alignment for free. Turn around time: one hour! They are professional, kind, generous, providing expert service. I will always go back to them now!!