Caliber Collision
4.7 (51)
101 Willowdale Dr, Frederick, MD 21702
(240) 831-6299
caliber.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Khadijah Lopez
a month ago
Had a great experience getting my car repaired here. Mary was very helpful with communicating updates with repairs of my vehicle. I was notified every step of the way. I even got my car back a day earlier than expected. Overall highly recommend this shop if your car is in need of repairs!
Patrica Byrne
a month ago
Best car repair work and service we have had in many years. Efficient estimate, scheduled fast, done quickly. Great paint job. Cleaner car going than coming, too! We could not be happier. 10 stars.
Jacki Harrington
a month ago
T this is the second time I have used Caliber Collision and each time they have been wonderful to keep me informed on each status of the work which was done in a quick timely manner. The two ladies that I dealt with the whole time doing both experience was Billie, the receptionist at the desk, and the estimator Ryan Evans. They both wonderful it kept me informed up to date and was very friendly. I would recommend caliber Collision to anybody who asked just because of those two ladies. The work was excellent and was done in a very quick time a manner I am very happy with all their work
Dylan
4 months ago
Went in for Major repair. The process was so effortless. Ryan kept me constantly updated with everything happening. I got my car a week before they anticipated and the work is immaculate. You couldn't tell there was ever anything wrong. 10/10 would recommend to everyone!
Demetrio Ford
a week ago
I appreciated how thorough and professional the team at Caliber was throughout the process. I liked receiving text updates to let me know how the work was progressing.
milton guillen reyes
3 weeks ago
I apriciate the job they did , very good customer service, they call you to keep you informed how the repair is going and what is need it to be done , and excelente servicio in total. I was very satisfied with all. All i cab say is thank you
Ed Knight
3 months ago
Damaged my Prius passenger door and mirror while backing up into a bollard, Caliber Collision fixed my car ahead of schedule, did a great job. Will use their services again, if I ever need it (but will try to avoid parking accidents in future!)
MrJoey1570
a month ago
Having been rear ended in an older vehicle Caliber was able to repair my vehicle parts were hard to find but in the end I'm totally satisfied I thank the staff and manager of Caliber Frederick for their patience and professionism
Beverly Shanholtzer
7 months ago
A great business! They really knew their stuff and were so polite and caring. My car looks better than before the accident. They did a great job of keeping me informed throughout the process also.Services: Painting, Body & TrimServices: Painting, Body & Trim
Art Sellers
2 months ago
Bryan and the Caliber technicians did an excellent job on the repair of my suv and now it looks like new.
Philip E Bellerjeau Sr.
4 months ago
The best repair job I have ever had or seen in my over 50 years of driving I HIGHLY RECOMMEND this location and staff especially Billy at the front desk and Rayan my customer service representative
Debbie Larabay
2 months ago
Best place in Frederick (IMHO) to go for repairs! Customer service was great and made my car look brand new!!!
Derek Herbert
2 months ago
Fast, and efficient. They kept me updated about my car while in the shop. Office staff very friendly!
Nadine Dintzer
a month ago
Great customer service, quality repair work and excellent in communicating status of parts and repair.
Mike Lyles
5 months ago
Kudos to the entire staff first timer n def wont be my last (hopefully no more deer issues) Mary stayed n touch thru the whole process n my Rav 4 looks Amazing Thank you
Avani Virk
a year ago
I had gotten in a really bad accident and am lost totaled my car. They were able to fix it and Mary was amazing through the whole process!! I was updated frequently on every step in completing the repairs and the phone was always answered quickly and with no hold time. Shawn the receptionist was very responsive and kind. Everything was done quickly and I felt in good hands the whole time!Service: Body & Trim
April Rawlins
8 months ago
I lost my father to a recent medical accident... Unfortunately he was in his much loved truck... These guys at Caliber and the ladies have gone above and beyond for me... They fixed his truck back next to PERFECT!! The tiny issue I did have isn't REALLY a part of what they do?? But sent me to other guys I know at Krietz on East St. To fix the light issue in the scoop on the hood. Everyone there is very helpful!! I'd take all my vehicles there if I could...
Bonnie Pollack
2 months ago
Well treated and respected.Fast informative service. And result amazing. Good as new.
Michael Koratich (BioGuy)
5 months ago
Very happy with their body work repair to my rear bumper on my Hyundai.
Catherine D
5 months ago
Thanks for fixing our car! Appreciate the team and all the efforts you made in communicating.
Richard Fleming
3 months ago
Frequent updates about my vehicles from Brian. Very glad I chose to go with Caliber to repair my vehicle!
Bailey Robinson
2 months ago
Very friendly staff. Super helpful and consistently delivers good services!!
Jennifer Warrick
2 months ago
I highly recommend Caliber. Kept me informed throughout and delivered early.
Emily Munday
3 months ago
The car looks brand new. They were professional and kept me in the loop throughout the process.
Alexander Escobar
4 months ago
Bad service, they take a lot of time to deliver bad work, they reuse old parts, I really don't recommend it.
Cody D
6 months ago
Friendly staff that keeps you informed every step of the way. Quick turnaround. Definitely recommend
Megan Myers
9 months ago
Best service, great communication, quick turn around time. Very happy with the fixes done to my car
Darren Cooper
2 months ago
Great shop. Everyone is nice and friendly
Anacely Moscicki
4 months ago
No words to explain but make sure you pay attention because they don t care about your vehicle.
Carl Cox
3 weeks ago
Would not hesitate to use them again.