Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maegan Brown
3 weeks ago
The customer service was amazing. I was constantly updated on the work being done to my car and also received my car back earlier than promised. My car looks brand new again and no issues. Will definitely be back if needed.
Shaun L Lee
2 months ago
I had a minor fender bender and my insurance company sent me to Caliber Collision for the estimate. I went ahead and got the repairs done there as well. The office was professional and friendly. I dropped my car off on Monday and received a text update on the progress on Thursday. I was very pleasantly surprised when they called on Friday and said the car was ready to be picked up.I had cleaned the interior of the car the day before we took it in, except for vacuuming the interior and the outside of the car was filthy from all the weather. When we picked up the car and looked everything over, it was immaculate! Caliber Collision had vacuumed and washed the car in addition to doing the repairs. I was not expecting that and was very happy for that extra bit of service. I would definitely recommend this company and use them again in the future because of the outstanding service!
Anto Jose
a month ago
My insurance company sent me to Caliber Collision for the estimate and I went ahead and got the repairs done there as well. The front office was very professional and friendly. I dropped my car off on Wednesday and was surprised when they called me on Friday ahead of schedule and said the car was ready to be picked up. The repair work was very professional and they even detailed my car.
Ryan Henderson
6 months ago
I had a great experience with Caliber Collision. They fixed my bumper, quarter panel, and repainted my car. They did an excellent job in a fast and friendly manner. I was very impressed by their customer service and professionalism.The shop was easy to find and the staff greeted me warmly and explained the process of repairing my car. They gave me a reasonable estimate and a timeline for the completion of the work. They also offered me a complimentary shuttle service to take me home because I lived so close by.The repair work was done flawlessly and on time. My car looked brand new and the paint matched perfectly. The staff showed me the before and after photos of my car and explained what they did in detail.I was very satisfied with the quality of their work and the price they charged. They exceeded my expectations and made me feel valued as a customer. I would highly recommend them to anyone who needs car repair services. They are the best in the area and deserve five stars!Services: Tires, Painting, Body & Trim
Jaida Barnes
7 months ago
The best! They fixed my car so quickly and did a great job. They even stayed past closing time for me so I could pick up my car today, all of the employees are so kind. I went to this location because my insurance directed me here, but I would choose it again on my own. I thought getting my car fixed would be stressful but they made it so easy. Truly the best experience I ve ever had with an auto repair shop.
sa ma
2 months ago
Unfortunately, I had my car repaired here. I had a deer strike to the left front. They seemed to be able to attach all the replacement parts correctly, but the white paint on the left side of the car has a bluish tinge and it does not match the existing white paint. Also, they failed to fix the gap between the hood and the body of the car as it had been pushed in by the deer, so it is narrow in some areas and normal in others. They refused to re-fix these problems even and acted like I'm crazy. Seriously?
Bryan Marrero
5 months ago
This is by far one of the best body car shops in the area. I m not so sure about the other locations, but this location s mechanics are very good at their line of work. Plus they kept me informed about my car. So I strongly appreciate the callbacks.
Sara Mason
2 months ago
I brought my 2024 Camaro in for deer strike repair. The white paint they used on the flexible bumper clearly had a blue tinge on the damaged side and the gap between the hood and body was not repaired as it is uneven closer in the damaged area and normal elsewhere. Seriously?
Bianca Rykard
6 months ago
Had the most wonderful experience here. Quick and Amazing service when i first came here. The work on my car the detailing and the work top Quality will recommend to the next person.
Taylor Morris
9 months ago
I recently was in an accident and I got my car fixed here and Allen and Steve and I think the lady at the front desk, Dawn, are the best people I ve ever worked with. They kept me updated throughout the whole two weeks that they had my car & actually it was under two weeks!! They were quickest I ve seen! My car looks brand new and it looks like it was never even in the shop to begin with. I will come here in the future if I have to get my car fixed! 10 out of 10 recommend and I would give more the five stars if I could!!
Sandra Clifton
2 months ago
Can't say enough about the wonderful people at Caliber Collison. Beautiful job and if the job needs done then take your car to Caliber. Thank you so much.
Carol Rosiak
6 months ago
Steve was very friendly. He kept me up to date with the repair. They even had my car washed before I picked up the car. I highly recommend this company.Service: Body & TrimService: Body & Trim
Claudia Yancey
a month ago
Good people and good repair service. They even had my car detailed.
erepole
6 months ago
Great experience with this company. Staff friendly and accommodating. My car looks great! Thanks, Dawn, Steve, and the pros who worked on my car.Services: Painting, Body & TrimServices: Painting, Body & Trim
Lucretia Chadwick
a month ago
Great service and communication about our Truck. The do excellent work. Highly recommended.
Brendon Post
a year ago
Great service! They had my vehicle for almost 2 months because of an accident. During that time they updated me on my vehicles progress every Tuesday and Thursday. I highly recommend them. They were the best part of my whole process.
Morgan Hahnert
10 months ago
We came to Caliber to have a side-view mirror replaced. Although the job scope did not change during the job, the final amount billed was 4x greater than the initial quote. For such a simple job, such inaccuracy is unacceptable. In addition, the paint job performed to have the mirror match the car color was sub-par and had to be returned for rework, costing time to travel to and from Caliber a second time to drop off and pick up the car. We are very dissatisfied with the quality of work.Services: Painting, Body & Trim
Carlos Enrique Aponte
a year ago
Great place to take your car for repairs. Called other places and had to wait 2-3 months! The owner immediately found a way to take the car earlier so I could have it ready for Thanksgiving. Communication was very frequent and the car was ready and in perfect conditions when promised. The owner offered to take me to the rental car place. Really nice people: including the lady at the front desk, who offered me coffee and water. Very clean place, impecable service, people that treat you well and with respect. What else can you ask for? ***** 5 starsServices: Painting, Auto engine diagnostic, Body & Trim, Oil change
James Bray
5 months ago
The team was able to completely remove the damage on my rear bumper. They returned the car completely cleaned and it looked fantastic.Services: Painting, Body & TrimServices: Painting, Body & Trim
Tracey Milloway
a year ago
Caliber collision did a great job. My car now looks great. They were very professional and thorough. Steve communicated with my insurance adjustor directly which I was happy about. I would definitely go there again. I have never had to have my car body repaired before, so I was not sure how the process worked, Steve did a great job walking me thru the process. It was a very stressful time. thank you, Caliber collisionService: Body & Trim
Michael Ashbrook
8 months ago
They did exceptional work repairing my vehicle and kept me updated constantly along the way! Highly recommend for any vehicle repairs you needServices: Painting, Body & TrimServices: Painting, Body & Trim
Victoria Kelly
a year ago
I recently had my car fixed after an accident at caliber collision, although there was curves that made it longer for my car to be fixed, Steve was absolutely wonderful. He made sure I was in the loop the whole time, and it was very best to get my car out as fast as possible. I would absolutely recommend this place.
Diane Thomas
a year ago
Staff is informative, friendly and keeps clients up to date on repairs. Car was finished ahead of time and the job was well done. I highly recommend Caliber to anyone needing work on their car.Service: Body & TrimService: Body & Trim
Jesse Bragg
4 months ago
repairs were completed on time. Very happy with my experience with Caliber.
Leah Garcia
a year ago
Allen was awesome and professional from the jump. He kept me informed throughout the whole repair process and kept his word that my car would be done at the end of the week. When I called to see if someone could stay 5 or 10 minutes later because Newark's Friday afternoon traffic was slowing my Lyft down, Allen offered to wait for me to get there. That NEVER happens! I was so relieved that I wouldn't be without a car for the weekend! My boyfriend noticed a couple little paint chips on the door (prob from when they were popping the moulding back onto my door, nothing crazy) and Allen and his tech came out, paint ready, to correct the issue. The tech even added a hardener so the paint would cure quickly and I could be on my way. I had to mention it because I know on a Friday afternoon I'm sure as hell ready to go home when that time comes, so I really appreciated this! The accident I was in really threw me off my game for a couple of weeks but Allen and Caliber got me back on the road, back in business, and looking like nothing ever happened! Thanks again and I will definitely be recommending to whomever needs body work done!Service: Body & Trim
Scott Juergens (Amendment64 Clothing)
a month ago
Dawn and Shawn are great people that communicate well with their customers!
Rebekah England
6 months ago
Caliber did and excellent job keeping me informed of the progress of my repair. Everyone was very friendly.
Melissa Proctor
a year ago
Caliber Collison did a PHENOMENAL job in repairing my brand new car s bumper and repainting it to look exactly the way it did before someone smashed it! Not only did they repair what was damaged the entire process was so quick! They had me come in for an estimate about a week later they called and let me know the parts were in, to bring my car over to begin fixing. I received email updates each day with the progress they were making with the estimated time frame it was be ready for pick up. The same week they had my car finished and I was able to pick it up. Not only did they repair the outside damage but they took the time to clean my cars entire interior too! It was looking brand new again. You guys rock!! I will always recommend you to anyone needing auto service!! Thank you so much!!!Services: Painting, Body & Trim
Edwin Ramirez
11 months ago
Caliber collision in Elkton, Maryland is a class a repair shop. They do excellent work and their customer service is exceptional! I will definitely do business with them if needed in the future without any hesitation.
Deanna Yanez
a year ago
My experience with Caliber Collision was nothing short of smooth and hassle free. The staff was polite and efficient and I would absolutely use them again in the future. Highly recommend!Service: Body & TrimService: Body & Trim