Wee Heart Autobody

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  SCOTT BAILEY
a month ago
Wee Heart Autobody is a very organized, coordinated , Group of highly skilled Autobody mechanics that work hard and efficiently to get the work done and done Beautifully. They have more than adequate staff of mechanics to get the work done with out compromising quality or keeping you car for weeks of even a month like many auto body shops in the area. I never had to call to see how it was going, they called me regularly and it was not the receptionist, it was always the owner or his partner.They reported on progress and when they felt it would be ready. If you want you car fixed right and in a

  Margaret Klein
a week ago
WeeHeart was phenomenal to deal with from estimate to completion. They also were a great help explaining Tesla repair requirements to my insurance company. My car looked brand new-inside and out-when I got it back! Ryan and his team were great to work with!

  Shane Clark
a week ago
I would give a zero if I could. I really put an emphasis on the fact that I have children and that if my car could be repaired safely that was my main motive. They delt with my insurance company, they pressed the repairs as much as possible guaranteeing that it would be safe.They said my car was as not able to be totaled out due to the fact it was worth $13,500 and the repairs were only $8,500. Something felt off so I had my car taken to another shop, who proceeded to total out my car for its true value of $8,100. I was told that even with repairs my car wouldn t be safe to put back on the road.In conclusion wee heart auto tried to squeeze more than the value of my car in repairs out my insurance company. Taking the chance of putting me or my family into an unsafe car and back on the road. They chose money over the safety of lives. I would never recommend this shop to anyone. In a crazy world of people trying to make it by, this is not the business I want to see succeed.

  savannah F
8 months ago
Special thanks to Ryan tucker and team who did a tremendous job in repairs of my 2023 Jetta after an accident left the car in a non drivable condition.. wee heart team was very honest, straightforward, made no false promises/ guarantees, and worked quickly/efficiently to repair the vehicle in a timely manner.Ryan Tucker made the process easy for me to understand by breaking down what needed to be done, elaborating, and explaining the status and steps of the process as achievements were made. He was very honest and straightforward about my situation and the repairs that were necessary. He and the team provided my car back to me in a better condition than I had provided to them regarding the cleanliness of my vehicle inside, which I was genuinely appreciative of as it felt like a brand new car again. Ryan made a stressful event feel mostly hassle free when it came to the aspect of repair and car retrieval after an accident had left the vehicle non drivable.Within the month, Ryan was able to work with me in order to strategically and methodically plan how to repair the car in the most timely and cost effective manner. I successfully retrieved my car yesterday after extensive repairs as attached in the photos;I would recommend Ryan and his team to anybody for their Autobody repair needs. He was really a pleasure to work with during these hard times in my life, and the work that his team has done is impeccable. Thanks again for absolutely everything Wee Heart! My Jetta looks fantastic. You ve made an immeasurable difference in my life, thank you.HughesServices: Tires, Steering & suspension repair, Painting, Electrical, Auto engine diagnostic, Body & Trim, Welding, Brakes

  Gianna Kronk
2 months ago
I recently had my car repaired at Wee Heart Autobody after an accident, and I couldn t be more impressed. Their level of customer service was above and beyond, which put me at ease during what was otherwise a stressful time. Ryan Tucker and his team always took the time to address any questions that I had and helped me through this process. My car looks as good as new, and I couldn t be more thankful to these great people!

  Bree Maniscalco
2 months ago
Ryan went above and beyond for my quick expectations and did not let me down. Hands down the best body shop I ve ever worked with. I could not be happier, they are so easy and honest. The staff were all very nice and friendly. Can t thank you all enough!! My car looks beautiful again

  Alexis L
5 months ago
I am very pleased with my experience at Wee Heart from beginning to end.They were extremely communicative and kept me in the loop the entire time my car was in their shop. They were friendly, helpful, did a beautiful job on my Lexus SUV, and returned it to me super clean! I will 100% recommend using Wee Heart to anyone that asks. Thanks again!Services: Painting, Body & Trim, Welding

  Connie Stevens
6 months ago
Best customer experience ever at an auto body establishment!!! This was the second time having my car repaired at Wee Heart. I was rear ended both times this year (2023). Once when I was 5 months pregnant and the other when my son was 3 months. Both very traumatic experiences. When I found myself in dire need of quick auto body repair, I looked locally. My husband and I just moved to the area and love to support local businesses. We found Wee Heart Auto Body. Their customer reviews were outstanding. The owner Ryan and his staff were kind, personable and took the time to listen to my concerns regarding my vehicle and what I had been through with the accident. Wee Heart worked diligently to repair my vehicle back to its original state. When I received my car back both times it was not only repaired back to the original condition, but washed and detailed as well! Needless to say when I was rear ended the second time this year, there was no question that Wee Heart would be conducting the repairs for my vehicle.Wee Heart not only met my expectations, but exceeded them on all levels. What a great establishment, both professionally and mechanically. I want to express my gratitude for a great company that puts professionalism, quality and customer service at the forefront. I will continue to recommend Wee Heart to friends, family and colleagues for auto body repair needs! Thank you Wee Heart!

  Jennifer Vance
7 months ago
The staff is friendly, and extremely responsive. They are very knowledgeable about insurance claims and coordinated the entire process. The prices are very good and explained in detail. The written quote was very clear and easy to understand. My car was done ahead of time and the quality of the work is excellent. The shop is conveniently located and the reception area is very clean and comfortable. I am 100% satisfied and highly recommend them!

  Colleen Soehnlein
a year ago
Excellent! My truck looks GREAT! As good, actually better, than new!Repairs were accomplished before promised and Jeff called frequently to keep me updated throughout the process!Highly recommended!Service: Body & TrimService: Body & Trim

  Tony Short
5 months ago
Ryan Tucker, the owner, personally oversaw the repair work and kept his promise of complete satisfaction. I chose his place of business because of all the good reviews and I so happy I did.Service: Body & TrimService: Body & Trim

  Donald Rogers
a month ago
Great service provided in less time then expected. Also we re very helpful dealing with partner rental car services.

  Amanda P.
11 months ago
We brought our car here after my husband was rear ended at a traffic light. Ryan was amazing. He was honest about turn around time for parts (many companies on backorder we were told by other shops as well). He contacted the insurance company directly to get us set up with a rental. The staff kept us updated for the duration of the repairs with text messages which is super convenient. I would highly recommend Wee Heart!Service: Body & Trim

  Brandt Tingen
10 months ago
Ryan, Denny, and the good people at WeeHeart Auto body did a great job on my truck. Repair was flawless, worked with me through my options, returned the truck thoroughly cleaned, worked well with my insurance, and helped coordinate my rental. Class act all the way around and would highly recommend.

  Michelle Hybner
7 months ago
I can't thank Tom, Ryan and Frank at We Heart for the tremendous communication and work they did on our Daughter's car! Her 2018 Jetta was hit in the Annapolis Town Center parking lot and left with extensive damage. They made a very stressful situation during a busy time in our lives tolerable. Not only were they realistic on the repairs but also the timeframe and notified us on a regular basis of the progress. I hope we never have a situation to need them again in the nearby future but if so we're relieved to have such an honest (and talented) Auto Body shop nearby!

  Tiffany Hartlove
a year ago
Wee Heart is amazing! I have used them twice since they have been open for business. Great work and customer service! I will return and highly recommend!Ps, Extreme detailing is right across the street, Wee Heart was kind enough to take it over there after my services were complete and they did GREAT! I have two small kids so the transformation was tears of happiness.Thank you Ryan an staff :)

  Chelci Chappelear
8 months ago
Wonderful experience!!! Can t say enough!! Severn used to be my go to, but with out a doubt, Wee Heart will be my preferred autobody shop from here on out!! My car was returned to me in PERFECT condition, not just the exterior but the interior as well!!! 5 bright starts!!!! So happy to have found a fantastic autobody shop right here in my home town!Service: Body & Trim

  Sandra White
a year ago
I had a wonderful experience at Wee Heart Auto body. Customer service was outstanding and I will recommend anyone that needs Auto Body service to take it to this body shop. Ryan was truly amazing, he was sure to keep in touch with me regarding my car and inform me step by step what was going on with it. I even took it back for something unrelated, and he also took care of that with no problem. Wee Heart will always be my shop of choice. Keep up the good work!

  Jen Naylor
8 months ago
Brought my vehicle in today with a problem and was seen right away. The lady at the front desk was super friendly and I was immediately helped by Mitch and Ryan. Ryan figured out my cars problem within 15 minutes and he did it with a smile. All of the staff were amazing and I won t take my car anywhere else for autobody needs!

  Samantha Radisch
a year ago
Ryan and his team are amazing! This was the greatest experience I ve EVER had when working with an automotive shop. They are honest, reliable and so communicative. It felt like white glove service. Ryan even went out of his way to come talk to me way after hours about the completion of my vehicle. This is the best of the best. Highly recommend!

  Tangi Turner
a year ago
My vehicle was in an auto accident and I used this autobody shop to make the repairs. I was impressed with the consistent updates especially since there were part delays involved. Ryan and his staff were awesome. The work done on repairing my vehicle was exceptional and the customer service was professional and excellent. If I could give this company more than 5 stars I would. Job well done Wee Heart Autobody, job well done!Services: Painting, Body & Trim

  Kasey Lane
a month ago
Communication through the whole process was excellent, the vehicle was done earlier than expected and the workmanship was excellent.

  David Feldman
4 months ago
Wee Heart did a great job repairing my vehicle and the cost came in less than the estimate.

  Michelle Murphy
a year ago
I took my 2020 Honda Accord Touring to Wee Heart Autobody, after reading several outstanding reviews. I was rear ended by another vehicle and needed bumper repair work performed . I chose Wee Heart Autobody and so I am so glad I did because they went above and beyond to ensure my complete satisfaction. My vehicle was repaired and upon picking it up it looked as good as New. Thanks to Wee Heart Autobody my Car is once again looking Brand New!!Service: Body & Trim

  Mark Saunders (MPD)
a year ago
My experience at Wee Heart was amazing from start to finish, it would be unfair to simply give 5 stars and not explain in detail what makes this business so great and much more than just a repair shop.Background:I have a three year old sports car that I love very much. It took damage driving through a construction area in the form of a cracked rim and paint damage all over the car from rocks that spilled out of a truck. The damage was significant and widespread.First phone call:I learned through a friend a few years ago that Frank Williams was one of the best car guys in the area and I used his services previously at another company. After I found out he was at Wee Heart, I didn t hesitate to call. The first thing I loved is that a human being, a very professional and pleasant woman named Madison, answered the phone. An automated machine initially answers that quickly directs you to hit zero to speak with someone. I explained the issues I had, she confirmed that they were an authorized/certified with State Farm and I set up a time to bring my car by later that day.First Meeting:I walked into the shop and was immediately taken aback at how nice the office was and got to meet Madison in person. Again, a warm and friendly greeting and the best atmosphere of any auto repair shop I have ever stepped foot inside of. It was clean, attractive and appeared well organized. I asked her about the name, Wee Heart and she explained that Wee was the nickname of the owner s daughter. Madison let the owner know I was there and this is when I met Ryan. Both Ryan and Frank came outside and thoroughly looked over my car. I immediately knew this car would be done the right way. They provided me with an estimated time of the repair and we set it up to bring it in about 6 days later.Car drop:I dropped the car off the first thing in the morning and actually arrived about ten minutes early. Once again, a warm greeting from Madison and I waited in the lobby for Ryan to come out and meet me. While I was waiting, I overheard their morning team meeting that was wrapping up. It basically sounded like a coach preparing his team for a game. They were going over the details of who was doing what that day, timelines, short term and long term goals ., it was impressive to say the least. Ryan came out, took my keys and I was on my way to pick up my rental car.The repair:I was kept updated via text and phone calls throughout the process. As it turned out, they ended up finishing earlier than projected.The pick up:I was shock and awed. The car looks brand new like the day I bought it. They didn t short cut one single thing and I believe took care of my car as if it was their own. I left my rental car there and Ryan even called Enterprise right in front of me so they would stop charging me for the rental that minute.Recommendation:There is not a chance in the world I would ever bring my car anywhere else for this type of repair or any other work that they can do. This company is a throwback to the old days when customer service and backing your work used to mean something. It starts with the leadership that is provided by Ryan and Frank. I am sure that they hire with caution and make sure they have a proper team under them or they would never be able to provide the service that they do.I wish every business, shop or restaurant I walked into left me with this this type of confidence that everything was going to be this good. I would not recommend that they ever change a single thing. It is obvious that Ryan is extremely proud of the business that he has built and is going to go above and beyond to make sure his customers are satisfied.If you are going to name your business after your daughter, well you better make sure that you have a great business. Well, Ryan, Wee will be proud of you and what you have built using her name.

  SOSA JR
3 years ago
Even though I didn t get any service done to my car, due to aftermarket features- I can assure you that Wee Heart will take care of your vehicle in a very profesional manner. After meeting with Ryan for a few minutes, very nice and respectful gentleman, I was able to come to a conclusion that they go above and beyond when it comes to their job, also very honest. You will not be disappointed.

  Susan B
a year ago
Wee Heart Autobody helped me out with a flat tire right before Christmas. To say it was a difficult day is an understatement. Frank and his team were very kind. They could have turned us away but instead helped us get back on the road quickly. I am extremely grateful for their help and would go back to them for future work.Service: TiresService: Tires

  Alexandra Gilbert
a year ago
I couldn t have asked for a better auto body experience than what I ve has at Wee Heart. I initially used their services when I was in an accident and needed both of the passenger side doors on my CRV replaced. My mom reached out to Wee Heart on Yelp and got a quick response from the owner, Ryan, himself. When we took the car in, Ryan inspected the car and gave us the most reasonable quote and timeline of any auto body shop we visited in the area. He took extra time to walk us through the process and was just a genuinely nice and welcoming person. Plus, the inside of the shop is beautiful - it looks like an upscale doctors office or something! My car was repaired in just a few weeks and shockingly looked good as new. A few weeks later, my fianc� noticed that my steering wheel seemed misaligned and called Wee Heart. Ryan told me to come in and he drove my car with me to see what was up. It seems that I may have been hit by someone or that I hit a curb or pothole harder than I realized, so a realignment was necessary. Before we even knew that though, Ryan told me he wanted to help me out since I was so patient with my last repair. He remembered me and was just as nice and helpful as before, explaining everything in a way I could understand. He said I could bring my car in whenever was convenient for me, and he d have it checked out and fixed within the day. I dropped the car off on a Monday around 9:30 am and was called to pick it up that day shortly after 1:00 pm. Ryan didn t charge me a dime. As a young woman who isn t super confident with car-related things, I am so grateful for Wee Heart. The office staff is cheery and friendly, the work done on my car has been amazing, and Ryan makes me feel comfortable and like I can trust his company. I will never go to another auto body shop, and I ll be recommending Wee Heart to everyone I know! Thank you, Wee Heart!Services: Steering & suspension repair, Body & Trim

  Jessenia McCrary
3 weeks ago
The shop did a great job, and it was all done in a timely manner.

  Steven Doleac
4 months ago
Wee Heart did a superb job body part replacement, paint job, service and completed the job much faster than anticipated.