Timbrook Nissan Service
4.8 (55)
10345 Mt Savage Rd NW, Cumberland, MD 21502
(301) 777-8600
timbrooknissan.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bette Bowen
6 months ago
I commend Greg Shumaker and the fellows in the Service Department for assisting me in resolving a module (computer) problem. Timbrook s Nissan dealership always goes the extra mile to help their customers even when the customers live three to four hours away from Cumberland! I am grateful for Greg s research and his numerous telephone calls back and forth. Finally on the last test drive, my Murano issue was totally resolved hooray! I would highly recommend this Nissan dealership - friendly and always helpful customer service, knowledgeable service technicians, and truly a valuable asset to Allegany County and surrounding areas! Go visit with them today and drive away in a new Nissan!
Trent Harris
5 months ago
Great service. They were very quick and efficient. Friendly and professional service workers.
Stephanie Gregory
a year ago
Billy did a great job at Timbrook Nissan getting me in last minute for an oil change and rotation! They went above and beyond my expectations and my vehicle was returned in a better condition than when I pulled in! They even washed it for me and performed a recall on it while I was waiting. Thank you guys so much for DOING IT RIGHT THE FIRST TIME, and GOING ABOVE AND BEYOND!Services: Air & cabin filter replacement, Wiper blade installation, Auto maintenance, Oil change
Joshua Kelty
a year ago
Timbrook Nissan is always very pleasant to deal with. They have a very convenient night drop off. Their contacts are always friendly and informative. Their prices are very reasonable. They do their work quickly and efficiently.Service: Oil changeService: Oil change
Elissa Twigg
a year ago
First, when the engine light came on in my rogue, I called the service department immediately and Tyler scheduled an appointment ASAP ...within 2 days.Always greeted with a smile and Bill who is paying attention to detail.Services: Tires, Oil changeServices: Tires, Oil change
John Ralston
a year ago
As usual Bill was as professional as it gets. Very informative and helpful. Bill is not only professional but he is a very friendly individual that makes you feel good about being at Timbrook.Service: Oil changeService: Oil change
Frank Shap
a year ago
Great service, and at a reasonable cost. Bill, Service Advisor, was very helpful, knowledgeable and professional.I will continue to use Timbrook to service our 2017 Nissan Murano.Services: Transmission, Oil changeServices: Transmission, Oil change
Kristi Rimar
a year ago
I always go to Timbrook for my oil changes. Today I also had my tires rotated. My only suggestion for improvement would be that they would go over upcoming service suggestions (air filter, tire rotation/replacement, etc.).Services: Tire rotations, Oil changeServices: Tire rotations, Oil change
Joie Leydig
a year ago
Excellent service! Extremely friendly. They go out of their way to ensure your safety and service is completed with superb satisfaction. I would highly recommend Timbrook Nissan!Service: Oil changeService: Oil change
Mary King
4 years ago
Purchased our car at Timbrook Nissan and received a fantastic deal. Very knowledgeable, courteous and helpful staff. We needed a car and they worked with us to get the one we wanted and could afford.We recommend Timbrook if you need or want a vehicle, check them out before you buy... THIS is my updatedreview, wasn't able to drive it much for awhile. Past few weeks was able to make long trips. After first trip car driving performance was bad. Ride is like driving on rocks and car sways like tires are loose. Bought new tires and installer said under car and wheel wells are full of mud. I am sure car did not go through the clean up before we bought it. Car driving worse and have make it home today. So very disappointed in my car now and the dealership. Also had to take it back few days after purchase because battery was full of corrosion on top. Had old inspection sticker still on windshield, dirty inside. They cleaned battery for us.
David Deter
a year ago
I had my oil changed and spent only 30 minutes.Fast.friendly service,can't ask for anything moreService: Oil changeService: Oil change
Raymond Wells
a year ago
In and out within an hour. Friendly, courteous, and thorough. Performed complimentary multi point inspectionServices: Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Vehicle safety inspection, Oil changeServices: Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Vehicle safety inspection, Oil change
Christine Reckner
a year ago
Amazing experience and awesome employees that helped with the purchase of our new 2023 Nissan pathfinder!
Tayler Watkins
a year ago
Great people! Tyler & Mr. Bill are always so nice & friendly. Nice environment!Service: Oil changeService: Oil change
Daniel Gardner
a year ago
While I waited in a very nice room, my car received prompt and professional care.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change
Papa Dew
a year ago
According to the Sevice/ Salesperson a tune up could cost up to $3000 I opted for 4 spark plugs , that took 6 hours
Stacy Drake
a year ago
Service is always friendly and they keep you informed of your vehicle's needs.Services: Brakes, Auto battery maintenanceServices: Brakes, Auto battery maintenance
Lacey Garlitz
a year ago
Service was great. Tyler also let me know I had a recall.Service: Wiper blade installationService: Wiper blade installation
eleanor lundgren
a year ago
Attentive, thorough, kind, knowledgeable. Excellent in all areas.Ele' Lundgren.Service: Oil changeService: Oil change
Carrie DiSimone
a year ago
Very polite and accommodating staff. Always top notch service.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change
Eric Van Slyke
a year ago
Awesome experience! Professional staff, fair and efficient.Service: Steering & suspension repairService: Steering & suspension repair
Bill Rice
a year ago
Great staff and service. Always enjoy going there.Service: Oil changeService: Oil change
Wyked Waze
a year ago
Great service, decent price, completed quicklyServices: Air & cabin filter replacement, Tire rotations, Oil changeServices: Air & cabin filter replacement, Tire rotations, Oil change
Debra Ours
a year ago
Excellent customer service in a timely manner!Service: Oil changeService: Oil change
James Koon
a year ago
Excellent service from arranging appointment to completion.Services: Tire rotations, Vehicle Inspection, Oil changeServices: Tire rotations, Vehicle Inspection, Oil change
Ernie Lowery
a year ago
Quick service. Very satisfied.Service: Vehicle InspectionService: Vehicle Inspection
Randy Crowe
a year ago
Well taken care of ! Timely and with good mannersServices: Tires, Oil changeServices: Tires, Oil change
Cookie Ellis
4 months ago
Always 'on the ball', courteous, and quick!
Francine lambert
a year ago
Was fast and everything checked out good
Greg Davis
5 years ago
Always a great deal with outstanding staff