Precise Auto & Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amunique Lee
2 months ago
Initially I thought I came to the wrong place, it is a new company making their mark. A hidden gem. The waiting area is spacious with a nice size tv and game system to keep you entertained while you are waiting. Vending machines are in the process. They show you exactly what the problems are on your vehicle, talk you through the process and price as many times as you need. I felt comfortable leaving my vehicle over the weekend while I waited for the parts to come in. They even showed me the old damaged parts which makes me feel good knowing I am not being taken advantage of. I love how they gave me a copy to hold and to review the break down of the pricing, most places just flash the papers and take your money. I was thrilled to find out that I could pay in 2 parts,( parts for deposit then labor on pick up)! Definitely had a better experience when I opened up and talked, I will be referring multiple people here. I feel as though they are worth the price definitely and I cannot wait to watch them grow!

  Brian Waite
2 months ago
I originally picked Precise because they are an approved Carvana warranty provider. I was really happy working with them on that claim, so I brought my vehicle back for the 60k mile service and asked them to look the car over. Dan and the team are really great to work with. Unlike most shops, they are fast to communicate via email or phone, they send pics of all the work that needs to be done or is proposed showing an indication of why they think it needs to be done, and showing the work before and after. They propose the work that really needs to be done and do it the right way. I will certainly be using this shop for my future needs.

  Marvin Murk
3 months ago
Picked up my car today after a repair. Overall, it was a great experience. It's hard to find places like this. Dan is a knowledgeable and trustworthy mechanic. Also the entire staff was extremely professional, transparent, and communicative through the entire process of the repair.Their prices are fair and they delivered quality work.100% recommended.

  Shannon Whitehead
3 months ago
I recently tasked this shop with replacing the transmission in my 2017 Jeep Wrangler Sahara Unlimited. The entire experience left me thoroughly impressed and satisfied with the professionalism and expertise displayed by Dan and his team.From the outset, Dan's dedication to providing exceptional service was evident. The facility itself exuded an organized and efficient atmosphere, and I felt confident that my Jeep was in capable hands. Dan, with his wealth of automotive knowledge, took the time to thoroughly assess the transmission issues, providing a clear and detailed explanation of the necessary repairs.What sets Precise Auto Body apart is the transparency and honesty upheld throughout the process. Dan provided a comprehensive estimate, outlining the costs and the scope of work involved. There were no surprises or hidden fees when I received the final invoice, reaffirming their commitment to fair and transparent pricing.The speed and precision with which Dan and his team replaced the transmission were truly remarkable. The turnaround time exceeded my expectations, and I was back on the road with a seamlessly functioning Jeep in no time. The quality of the workmanship was evident in the smooth performance of my vehicle, a testament to the expertise and attention to detail exhibited by Precise Auto Body.Throughout the entire process, Dan maintained excellent communication, keeping me informed of the progress and addressing any concerns or questions I had. His friendly and approachable demeanor, coupled with a genuine passion for his craft, made the overall experience not only stress-free but also enjoyable.I highly recommend Dan and the Precise team for any automotive repairs, particularly transmission replacements. Dan's commitment to excellence, transparent communication, and efficient service have earned my trust and loyalty. If you're seeking a reliable and skilled mechanic, look no further than Precise Auto Body they have undoubtedly set a high standard for automotive care in the industry.

  Martin Schulte
2 months ago
I went there with a flat tire. Many other tire repair centers told me to come back in 1 or 2 days since they were busy. Not this one. Precise Auto & Body repaired my tire right away and within 20 min it was all done. Professional and polite staff. The process went smooth and the price was absolutely reasonable. Will return in case I have other problems with my car.

  Nichelle Sharrone
2 months ago
Long story short? I am a forever customer. You'll waste time thinking twice about this place. Just do it and know you can carry on in peace.I am the kind of person that needs to be able trust and communicate with those in the car mechanics industry - it's how my Daddy raised me. You always should have a guy. Since moving out here, my husband and I didn't have anyone to lean on regarding expertise, reliability, and affordability. It's safe to say that this place is our cars' home. These guys are going to find a solution to any problem you have going on and have it work in your favor.

  Syed Waseem
2 months ago
Dan and his whole team at the shop are absolute professionals, hard-working, and amazing people, I have a Dodge journey and the front bumper and fender got damage, after waiting for weeks from other shops to get my car in, I just randomly called the shop and they took my car in right away, did an amazing job in fixing my car and getting me Back on the road, Dan was amazing, fair and professional, from the beginning to the end, I don t know the name of the lady who was at the reception, but she was amazing, I must say that Dan and his team do their job very sincerely, fairly, with dedication and honestly, I will highly recommend this shop, This is my permanent shop moving forward.Thank you so much Dan and team, Keep up the good work.

  Johnny Cash
3 months ago
Top notch repair business. As soon as you walk in your are greeted by Kharina who is the epitomy of excellent customer service. Brightest smile and explains and helps you fill out any paperwork that is necessary. Dan the mechanic is thorough and is excellent in communicating through your repair process and the work performed by him and his team is exactly what you hope for before taking your car somewhere to be serviced. 10 out of 10 would recommend. The only place I will bring my automobile from now on.

  Jonah williams
4 months ago
Mr. Dan was very thorough and made sure that everything was done correctly on my vehicle. I was so excited when I picked my car up, she looked better than she did when I got her from the dealer. Highly recommended

  Nilay Sheth
a month ago
Very reasonable/efficient business...Dan has a lot of knowledge about cars, collisions, etc. They aren't looking to maximize their revenue, but instead choose to do what makes the most sense for the customer, when it comes to time and money, which is assisted by their high knowledge level. Courteous, friendly, answered all my questions well.

  Yingqiao's CasualAccount
a year ago
The location is not easy to find. However, the business owner is friendly and knows about car. The pricing is fair. I did a lower control arm job as well as a rocker panel fix with them and they even did a high quality free car wash for me (including the interior). Great service !

  Annette Peterson
9 months ago
Sending a HUGE SHOUT-OUT to Dan and his entire team at Precise Auto Body! I had an amazing experience with Precise! The customer service was over the top 100% SUBERB and the delivery was exactly what I was looking for! I had an unfortunate situation that happened to my car while dealing with a very complicated insurance company! But Dan's expertise, skills, problem-solving, communication and attention to detail was not only on point but 100% ACCURATE! He made sure every detail and every transaction was correct and provided me detailed updates during the entire process. He genuinely cares about his customers and their concerns. And, my car looks amazing (no more dents, smooth and clean). Overall, Dan and his Precise team will go above and beyond to help their customers. They will listen, execute and deliver! I highly recommend their services.You won't be disappointed! Thanks Precise Auto & Body!

  LaTaya T
7 months ago
Took my Maserati to be serviced and had the best experience. They really go above and beyond to make sure you leave happy with the service. The owner was very knowledgeable and explained what the issues were and communicated clearly about plans to fix them. Will definitely be back!Services: Electrical, BrakesServices: Electrical, Brakes

  Ifeanyichukwu Idegwu
2 months ago
Amazing customer service. From the intake to the professionalism of the mechanics. I received great information and 100% happy with my toyota tacoma service.

  jesseandspring123
7 months ago
**Highly Recommend** Precise Auto & Body went above and beyond to help me fix my cars issues and ensured top quality. They kept me informed along the way about timing and next steps. I enjoyed working with them and highly recommend.

  T Primrose
a year ago
I went to Precise Auto with a car issue I ve been trying to have repaired for a year. I had about 6 repairs before trying them with no luck. It was a huge issue because my check engine light wouldn t allow me to pass the emissions test. Also, my car would not start up without a lot of shaking and it was just cut off. No one could figure it out it was- not even the dealership. Dan was able to spot the exact part that needed to be replaced the first visit. He also took the time to educate me on different parts in the car so I could have some knowledge when visiting repair shops in the future. Before Dan arrived the other mechanic Don was patient and kind when I was going through the cars history. Kharina who works the front desk was also extremely friendly. She checked in on me several times while my car was being repaired to ensure I was comfortable. If you re looking for a shop with good people who do great work please give them a try.Service: Electrical

  Tim Teagle
6 months ago
So far my experience has been amazing. At this point I just did inprocessing. The receptionist was very friendly and the techs are highly knowledgeable and thorough. I now need parts ordered so myy next post will rate the service and result after the work is done.

  J
5 months ago
Five stars. Had a really great experience where they took care of warranty work for me. Very friendly and professional team. Would highly recommend.

  James Robinson
a month ago
They were very professional, kind, and transparent, and I am pleased with my decision to use this company for my service needs.

  Nerissa Lytle
5 months ago
Great customer service. Dan was great to work with ! Will definitely be my go spot for any car service needs!Services: Electrical, Body & Trim, BrakesServices: Electrical, Body & Trim, Brakes

  Its Me
a year ago
I don't normally post reviews because I am a private person and do not like my name and picture made public. HOWEVERRRRRRRRR,the service I received from this shop was so good that I am breaking that rule.I was embarrassed to drive my car because there was some paint damage on the rear of my vehicle. Dan had it picked up and saved me the shame! LOL!! All work on my vehicle was conveyed clearly and they made sure that I understood everything enabling me to make informed decisions. The work on my vehicle was done extremely well and quickly and I got my baby back.I hope I never need a body shop again but if I do, I will be taking my vehicles to Precise Auto & Body! Keep up the good work guys!Services: Painting, Body & Trim, Battery, Oil change

  jason williams
8 months ago
Outstanding service not your typical service provider not only was the customer service outstanding they were very friendly and extremely knowledgeable. Also thought it was very important to note I stopped taking my car to Mercedes because the service that pricise offers is better quality and value.

  Stephen Jones
2 years ago
The worse experience I ever had dealing with a mechanic , yes the ladies at the front desk are great. But fixing my truck was a horror story. Went in there with one problem told me they could fix it said it would take a week turns into a month. Then took it back so they could finish the job told me two weeks turns into 2 months and still had to take to someone else. The new mechanic told me it was a fire hazard under the hood. Absolutely terrible experience owner knew he was over his head and still charged me more in the end. Truck still isnt right after $6000 and they replaced the engine and did a horrible job doing that .............. never do business with this companyServices: Exhaust, Auto engine diagnostic

  Adrian Horton
7 months ago
Could not get my truck to pass the MD state inspection until these guys took it, corrected everything until able to pass! Great prices, great people and great work.

  Alwin James
8 months ago
Dan and the crew at Precise are professional and detail oriented. There are no concerns that go unanswered and will always be a patron of this business. Great wok

  jay Luvahh
2 years ago
The service and hospitality was great. Angela, and Amanda was very nice and made sure that I was okay, they offered me drinks and snacks, they were also great company. Dan was a stress reliever he fixed my problem not only did he just fix my problem he made sure that I had the knowledge that I needed before sending me on my way. Excellent service and I definitely recommend!Service: Auto engine diagnostic

  Adam VB
a year ago
Had excess water on the driver side floorboard with no water damage or electrical issues elsewhere in the cabin. Precise A&B found and fixed the issue with a quick turnaround.

  Maria Stangherlin
3 months ago
Attentive, Professional, and straight forward no issuesDefinitely would recommend

  Charles Harrison
8 months ago
Excellent Quality Service- very professional-They actually take the time to fully explain the whole process - from what your problem is - to how they will proceed with correcting it.5 STARSServices: Electrical, Air conditioningServices: Electrical, Air conditioning

  Jordan Fisher
8 months ago
5 Star car and customer service. Dan is great to work with.Services: Transmission, Electrical, Air conditioningServices: Transmission, Electrical, Air conditioning