Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
HALEY LOVE
3 weeks ago
I went here to have a oil leak repaired, I paid $294.00 dollars which included diagnostic of the car, brake light wasn't on when I came there but when I got into my car, surprise! the brake light was on, I ask for the light to be removed and almost got into a physical altercation with the mechanic, it gets better. The next morning I pull out of my driveway to discover that I still have the oil leak that I just paid to be repaired! They can keep the change! I would not recommend or return to this place. Ghetto and unprofessional, if zero stars was available I would definitely give this place 0 stars.
Delshawn Rollins
2 months ago
Please share any identified issues that you notice to your clients, no matter the cost of the repair. Based off of the pictures that I ve been sharing, there was an oil leak, as well as a coolant leak all along. After the poor Google review I posted yesterday, and bringing my car back in again today - Your mechanic quickly identified the oil leak, which was shown in previous pictures, but never explained to me. Providing detailed information will limit confusion, frustration, and poor reviews.
Agnes Muse
6 months ago
The service was great. I knew I needed a thermostat, so when I took my car in, they did diagnostic to confirm that I needed the thermostat. The work was done. What I like most about them, they showed me pictures of my engine to say I have an oil leak, and I needed to have it done soon. Good job, I didn't feel pushed to have the work done right away. I will go back for Beamer to do the repair. Thank you Beamer Auto.
Kevin Cheeseboro
5 months ago
Excellent work! Quickly repaired and friendly service!
Adam Haritan
a year ago
I have never been to a better place to fix my car ever. I ve even taken my previous cars to people I actually knew and were familiar with but this was my first time with Beamer Auto. Not only is the customer service here absolutely phenomenal but they get the job done right and FAST. Nothing is more stressful than hoping your car comes out in better shape after a payment you didn t plan on making and while it can be pricey for repairs you know your car is gonna be driving brand new. Dawn is who has been helping me through this whole process and i have nothing but good words for her and her entire staff. my car has never seen better days and i can t thank them enough. 10/10 recommend and if there s anything else wrong with my car that i can t handle myself expect to see me here first thing in the morning. they are officially the only place i trust with my BMW. thank you to Dawn and the entire mechanical staff for making this process as easy and stress-free as possibleService: Engine repair
Martinez Lopez
a year ago
This is a completely honest review. For the past 10 years I ve used Beamer Auto to repair my vehicles. I have never had an issue until now. I took my car in and wanted a quote but I had to consistently call just to get a quote when I was told I would receive it right away. They charged my oil but never updated the instrument panel. My vehicle lights displayed that I needed an oil change and it was done but the mechanics never updated the car. The customer service is horrible now. I m currently in the process of looking for some place else for my vehicle needs. I really didn t want to give them a bad review but my recent experience was really badService: Auto maintenance
Kenyon Dugan
a year ago
I was a long term customer and this used to be a great place. They used to take pride in their work being BMW specialist. And paid great attention to detail. In the last year I depended upon them to give me correct diagnosis on car issues, and spent several thousand dollars, only to have them tell me problem is fixed and have to return multiple times because car issue re-occurred. My last visit I had to leave and take my car to dealership because they failed to identify a cracked valve that was causing smoke. They seemed unbothered I had to go elsewhere to get to root of problem after I paid them a significant amount of money. Really sad how this place has gone down in customer care.
Ingrid Glasper
11 months ago
Great customer service. They are the go-to auto repair for every BMW my family has owned after warranty expires. Great work and reasonable prices.
Lucas Okie
2 years ago
They are very professional, polite, cautious. They are Trained certified BMW Mercedes mechanics who know what they are doing. Their prices are also very reasonable. And yes, they are reliable with integrity. They have been servicing my vehicle for close to 10 years. Try them and you will not go anyway. They service all other types of vehicles besides BMW and Mercedes.Services: Electrical repair, Air & cabin filter replacement, Tires, General repairs & maintenance, Electrical, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change
Regi
a year ago
I've used beamer auto llc for various repairs over the past 3-4 years. my last 2 visit have left me questioning the integrity of the team servicing my car. There is an awful lot of fast, double talking. i tend to ask very pointed questions to avoid confusion and make sure we are all on the same page, of late the answers i receive to my questions don't address the question asked, when i bring this to the service advisors attention then the double talk starts. i do acknowledge that the repairs completed have been satisfactory i just question the legitimacy of some of the repairs,. additionally the price charged for parts far exceeded the price charged for parts from BMW service centers.Services: General repairs & maintenance, Auto engine diagnostic, Auto maintenance
maurice drakeford
7 years ago
Honest service is worth its weight in gold.At Beamer Auto you'll get honest service and a great price ! Not to mention cable and free coffee.
Cori Murrell
a year ago
Amazing, professional, caring people! Dawn, (the person at the front) is the sweetest person ever. She helped me get in & out so fast. I will be going here for any maintenance for my BMW. HIGHLY RECOMMEND!!Service: General repairs & maintenanceService: General repairs & maintenance
Anthony .Thenstead
a year ago
My experience here has always been good, the guys are quick to respond and whenever your vehicle is in the shop, you get timely updates and the prices are good. Highly recommended for any BMW owner who likes to keep their car properly maintained.
Shelah Howze
2 years ago
I have had over 4 years of experience with Beamer Auto, they have always provided great professional service. You receive advance notice of what the estimated cost will be by email which is very helpful. I have never been unsatisfied and appreciate the special attention I have always received! A special thank you to Daniel Kim who is always accommodating and takes care of whatever problem I have in the most expeditious way! I would recommend Beamer Auto to all my family and friends!Services: General repairs & maintenance, Brakes, Oil change
MsVonne
10 months ago
You need more transparency with your repair costs. Each time I visit, the price fluctuates and the owner isn t around to verify. I may as well go to the dealership.Service: Oil changeService: Oil change
D Lee
a year ago
Let me be clear, I never used this business. I'm rating them because a few weeks ago I called their number and was never able to reach anyone. The voicemail says they are too busy to answer the phone so email them and they'll get back to you. That is about the weirdest thing I've ever heard from a repair shop but I sent an email and then a couple more emails trying to contact them. No response at all. I actually went to their location (as I live close to their shop). There was a person sitting at the reception area not appearing to do too much. When I explained I'd been trying to reach them and what I needed done, he looked very unconcerned and a little bit like I was disturbing him. I decided not to take my car there.Today, I'm looking to have another car serviced and while searching online I came across this shop, ready a few reviews, and called. When I heard the "we are too busy to answer phones..." I remembered this last experience and hung up. I've NEVER heard of any kind of repair shop that says they are too busy to answer the phone and only engages customers via email. But to then not respond to emails at all when someone is trying to get their car repaired. That is terrible customer service.
Emily P
a year ago
The most flexible, accommodating and chill community of mechanics I've ever had the pleasure of working with. Everyone from the office to the shop was awesome! I also really liked the mobile communication of each step in the repair process.
L.J. Cain
2 years ago
So car maintenance/service isn t my expertise, so finding someone to service my vehicles that s reliable, depending and reasonable is very important.With that being said, stop by and see Torry at Beamers. His customer service, explanation of services and pleasant personality makes it a no brainer. I ve had my Porsche, Lexus and Benze all service at Beamer with no complaints.
Tilisha Wyatt
3 years ago
This is my third time using Beamer Auto. My car is a 2006 BMW 750 li and is having a little trouble. They are very professional, efficient, and thorough. Prices are reasonable. I would highly recommend this company. I appreciate them.Service: General repairs & maintenanceService: General repairs & maintenance
Mrs D
3 years ago
I am very happy with the services Beemer provides. I ve used them many times to work on my BMW 5 Series. They do excellent work and the prices are reasonable. Daniel is very professional and friendly. He takes good care of me. I highly recommend them.Service: General repairs & maintenanceService: General repairs & maintenance
V R
3 years ago
Excellent BMW professionals. Detailed analysis of issue, filmed and shared everything prior to quoting and authorizing repair (change ot turbo on X5). Very knowledgeable, up to date training and software. Continuous updating as to spare part, install, etc. If add issues arose, always filmed, shared, explained need and showed options. This was 3rd quote, incl BMW dealership, best price by far, better service than any BMW dealership, better trained, just excellent experience. Feels more German than Germany! Beam on! Cannot recommend enough. Thank you!Services: Carburetor cleaning, Engine repair, Oil change
David Schoolfield
4 years ago
My first visit was awesome! I was scheduled for 9 am and the advisor said he could have me out by 11 am. Next thing I knew, my advisor told me my car was ready and it was 10:50 am. Just outstanding! They gained a new customer.
Tony Tinsley
a year ago
Called before I towed my vehicle there and asked if they worked on Nissan transmission and she said yes and I could tow the car in. Had car towed to them just to sit for four days and then told that they don't fix Nissan transmission. Now I had to pay for another tow to take it elsewhere. She also was going to charge me an diagnostic fee of $150 but after I complained about the service she agreed to waive it but not helping to pay for another tow eventhough it's their fault for it being towed there in the first place and it shouldn't.Service: Transmission repair
Migheal Campbell
7 years ago
It is safe to say when ever you go to a new place to have work done to you vehicle your nervous. Beamer Auto from the time I walked into the door put my nerves to rest. Their customer service and knowledge puts you at ease and the prices are the icing on the cake. I would recommend this shop to anyone that has a BMW and wants good prices with excellent top notch work done.
Nitchel Bastien
4 years ago
Amazing customer service! Everyone was extremely friendly, professional and knowledgeable. They took great care of my Mini and even had a loaner available for use. I recommend this shop to anyone looking for a superior experience and quality maintenance. I will definitely return!
Pamela Green
11 years ago
Kevin is always very helpful with everything on my car and doesn't mind answering my many questions. He's professional, knows BMW cars and has reasonable pricing. Definitely better than the Dealers. I'm very happy with him and will keep him as my mechanic.
Wole F
7 years ago
I just love these guys. You never get any impression that anyone there is anything but honest about what the issue with your car is. And the price is always very reasonable.I'm really glad I found these guys as I stopped going to the dealer service 2 years ago when they quoted me an outrageous price for my BMW.Thank you Beamer Auto. You rock! Dan, Aaron and all the guyz
Su Lee
11 years ago
Beamer Auto is a great business with a hard-working and very honest owner. I have in the past gone to jiffy lube and other body shops to get oil changes and work done on my car, however never really felt a genuine feeling that the mechanic was looking out for my best interests and my car's best interest at heart. Kevin at Beamer auto however looks after my best interests and my car's best interest at heart. I feel like Im not getting screwed over with prices or the quality of the work done on my car. I am always 110% satisfied after my car is inspected and fixed. I plan to be and stay a permanent customer!!
Martinez Lopez
6 years ago
Took my BMW here to replace ignition coils and they did great work. They explained everything and the cost was much cheaper than a dealer. I certainly trust them to repair my car.
Neuftearia Starks-Bey
7 years ago
A+ repair and customer service. They guarantee all of their work and price match. If you can get parts and wheels some place cheaper, you can purchase them separate have them shipped to their location and they will install the items for you. Definitely my go to for BMW recommended service and repairs.